Bozarth Contractors

We obtained quotes from about 5 companies. Some sales reps were over-the-top and talked excessively, some were very impersonal and almost robotic in their sales pitch, and another apparently thought he was wasting his time and was in and out in a matter of minutes. When we met with Austin of Bozarth Contractors, he was very personable and thorough in explaining the brands of windows and the benefits of each. My husband and I discussed window selections and costs for months, and Austin checked in with us periodically but not annoyingly frequent. We decided to go with Bozarth because of Austin's thoroughness and vast knowledge, and because Bozarth does not use sub-contractors for installation. Our PGT impact windows were delivered within the estimated time-frame, and they were installed within a week of arriving at the warehouse. The installation process went very smooth, and there was zero damage during the process of removing 50-year-old windows and installing new ones. We went with mostly sliders, and a couple of casement windows which flank a large picture window. They look wonderful and we couldn’t be more pleased with the process, product and company.

Great quality teams showed up on-time and stayed late when necessary. Always left the house secure and dry. Kept every space clean and did not damage any of the antique trim inside the house. Any rotted wood outside was replaced with quality preasure treated wood, and did not charge extra. Management was prompt and easy to reach for questions. Always returned calls and emails. Sales team did not preasure or upsale us on equipment or services, gave us exactly what we asked for. Even some changes after the bid were reasonably priced. Quality and professional work.

They came on the day agreed on, but were late, with no call to me informing me of the delay. But extra installers were sent, and all windows were installed that day. All employees were professional and polite. All debris was removed. I am very happy with my new windows.

We had our windows upstairs replaced and Bozarth and their crew did a fabulous job. We were very pleased with their responsiveness and workmanship. I highly recommend them.

Excellent! The installers were great and very professional. The company was excellent to work with and gave us a great price! I would hire them again! I highly recommend them for any work I would want. You won’t be disappointed with them! Again they were great!

We were very pleased with the whole experience from our salesman Austin to our installation contact Mike. The installers came in and did an excellent job and cleaned up the same day. We have no negative complaints and have highly recommended Bozarth Contractors to our friends.

Ray's team made of three were professional, courteous, neat and respectful young men. Ray arrived each morning by 7:30 and made sure all was in order for his crew. I will give them the highest rating but most importantly I will always recommend Bozarth.

Avoid at all cost. The issues began the day the were supposed to start work. They initally called to say they would have to reschedule because an installer called out. Little did we know it would be a month long saga with tens of wasted hours on the phone and fixing the damages to our house. So the day of install, we already took off from work, removed all the blinds, and everything within 3 feet of windows, so our part was done. They eventually were able to get an installer out to us but late in the day. Then they didnt have the tools they needed. This caused us to not be able to finish on time. Then they didnt want to come back for several days to finish the job. They finally get out and finish install, but wait there is more. They cause a lot of damage to the walls around our windows, which required hours of patching, texturing, and repainting. They caused damage to marble windowsills and the windows would not lock. They had to take locks from working windows to get all the windows to lock, so almost half the windows didnt have all their locks. They assured us they would be out to complete. The manager responsible, Chuck, was a nightmare to work with. He would not answer or return calls. We were not kept informed. We had to stay on top of them to get anywhere. When we did get a hold of Chuck, he denied any knowledge of the follow up work and he was supposed to be coordinating everything. So you know they had no intention of completing job. Chuck told us at that time he would check on sils and call back. He didnt call back, instead later we found out he was sending texts to our land line and ignoring the error messages as it bounced back to him. He then lied to use saying window manufaturer called us about repairs. I called the window manufacturer who advised we never called you. 30 days later still wasnt repaired. Had to take more time calling to finally get them out to repair issues. It took an hour and a half to complete job. They drug their feet for a month over an hour and a halfs work to complete job. More damage was done to walls from yanking out one of the damaged sills. Avoid at all costs. This company will move on to the next paying job instead of doing the right thing. Their installs dont take simple steps like using a block of wood before prying directly against your walls. Quick and dirty and move on.

Excellent experience overall. Quote was among the lowest prices that we received. We received excellent service from our project manager. Installers came on the promised date and completed work on schedule. Work was of an excellent quality, and everyone involved was friendly, knowledgeable and happy to answer any questions during the process.

From start to finish, this company was superb. The utmost kudos to my Sales Consultant, Austin Hendrickson, for his high skills, knowledge, and professionalism. I cannot say enough positive things about this man. The installers did a great job. Everything was a no nonsense experience. I thoroughly recommend this outfit to be contracted for your door and window needs. The price was quite competitive and the product was better than expected and surpassed all others that I researched before I chose Bozarth ( I had 12, twelve, estimates before making my decision). Am patting myself on the back, too, for going with Bozarth. I hope to see them again and habe them replace windows in asecond home that we have. CWS products and window makers should be commended, also, for their customer service, and backing of their product. I am really happy with these windows,...their look and what they offered. Other companies I had give me estimates were high pressure, wasted alot of my time, and the salesmen did not know enough about their product to properly fill the needs and wants that I was looking for. Austin Hendrickson did not waste my time, was very patient with me, and made himself personally available thru out my selection/decision making time, while we scheduled the installation, and after thebwork was done. I have to say that Austin gave me the best impression and came through with Golden colors in every way possible. A.BIG thank you to Austin, Bozarth company and employees, and to CWS and their employees for everything. You can do your own research, I assure you that Bozarth will not dissapoint.

Their service was outstanding. Communication was great and professional. We didn't have any problem with them at all. We were pleasantly surprised.

Sales rep was professional, friendly, informative and had the best price. No high pressure sales..we were not ready to hire because something else came up but we highly recommend this excellent company

Smoothly. Workers had good attitudes and were very professional

It went very well! They were quick, the estimate was right on as well. They made a minor mistake when I told them that I want a single key that worked on all doors, but they fixed that for me right away!

As far as the job; they were EXCELLENT from start to finish!!!!! I have been very impressed. We are now just waiting to schedule a final inspection and approval of the windows. To start, Austin came out and gave us a quote along with several others. I initially contacted Bozarth's for a quote because of their previous review's here on Angie's List. Bozarth Contractors gave us a fair quote. We were in a tight pinch because we don't live full-time in our condo and were headed home. They came back out and did a hard measure before we left. They ordered the windows. When they came in they called to set up installation. Since we were coming for out of state to be there for the installation, I confirmed the day before and got a quick response from Austin that we were all set to go...permits and all! On installation day, a gentleman named Tom came out and worked very hard to carefully take out the old windows as not to mess up any of the condo's stucco work and installed the new windows. Tom did a great job!!! He was a very hard worker who cared about how his work was done. Finding reputable people/companies to do work in your home who do as they say they will is very hard BUT Bozarth Contractors at this point has come through with FLYING COLORS!!! Just the inspection is left and I am confident we will pass.

This is my fourth experience having impact windows installed in a home (we did our prior home with two different contractors, and a very small job at my current home with one of the same companies). For this job, Bozarth replaced about 90% of the glass in the house, and after working with them I wish I had used them on the prior jobs. The salesman was never pushy, and very knowledgeable about the product and process and was able to help me envision how certain aspects of the job could be done in different ways (they reconstructed the front entry way for a much more modern look with the new doors). The whole team was very responsive to any questions I had through the bid process, and once the contract was signed remained communicative regarding lead time for the product order and install schedule. I am very satisfied with their work – everything is caulked in nicely, and the crew always cleaned up thoroughly every day. Even the city inspector commented several times as he reviewed the work that it had been a while since he’d seen everything fitted, installed, and trimmed up so well and that he thought they did an excellent job. I highly recommend Bozarth for residential impact windows and doors. We had multiple bids on this project and one of the other companies tried to discourage me from anything construction-related such as heightening the front doors because they were not licensed to do it. I had to make no compromises with Bozarth as they do it all. We’ve done a lot of renovation to this house and just about everything has had various unexpected hassles or issues except for this – it was a seamless experience, and they were cost-competitive to the other bids I received as well. ---Joe

No word from Bozarth regarding our refund. Since Rich showed up but did could not finish the job, we don't see why should Bozarth be holding all $300 of our money. Chuck's excuse was that they ordered the product right away. Why? Because we paid them a hefty 50% down payment - that was why they ordered it right away so we would not cancel the order. He said that they stored our doors for over 6 months. Fact is- The doors were ordered in Dec and ready for pick up in June. The first call was scheduled for March. So where is the 6 months' storage as argued? If we had known that there was a problem with the storage we would not have gone with Bozarth. We had told Austin from the start that this is a custom manufactured home and since we were told that it would take about two months to have the custom doors ready we went ahead and ordered it. No mention of additional fees were charged when we signed the contract. Austin wanted our business and wanted us to sign the contract and pay the down payment. No mention of storage fees etc. All of a sudden Chuck is using that as an excuse to hold our $300 payment when it was labor for trimming the doors. The storage of the doors had nothing to do with the $300. Chuck, Please have your facts clear. Rich had been to our house a few times simply because Rich was not able to complete the door the first time. The second time when he was, he found the opening was bigger than expected. The third time he showed up late so he could not do anything. So was it our fault for him not being able to finish the door the first time? If he had finished the doors in one day he would have found out that the opening was larger and we would be able to address it immediately. When he called us the second time we were out of town so we had to call the builder to check with the manufacturer. Yes, Bozarth did not need to trim the doors but it was not for free. We were charged $300 but work that had not been performed. Upon checking we found that the front door was rubbing against each other. So the installation is not up to perfection as argued.

Great final product and great service throughout.

Great company, they did a great job and I would hire them again.

It was good, the guy came out, he was professional and listened to what I wanted done. He sent out good and fast workers, they weren't intrusive in my home. They did a great job and it went very fast.

Great product and good experience! I would definitely recommend Bozarth Contractors. As our home improvement projects come up, I typically search Angie’s List for contractors. On one of my searches to enclose my lanai, I came up with Bozarth Contractors in St. Petersburg for sunroom enclosures. I’m so glad I found them! My first contact with Bozarth Contractors was with Austin Hendrickson, their residential window and door specialist who met with me to go over my project, give me suggestions and provide me with an estimate. He arrived promptly as scheduled. Austin was knowledgeable and professional. He asked the right questions and offered choices and solutions for completing my project. The meeting was not a pressured sales pitch, which would have totally turned me off. I felt it was an honest discussion on what Bozarth Contractors could do for me with regard to my project, my window and door solutions, and to go over their installation process. The estimate I received was fair and competitive. Each day of installation, Rich and Matt arrived promptly as scheduled. With Rich as the lead installer and with Matt assisting, I couldn’t ask for a better team of professionals. They were polite and efficient. They approached every task with understanding, professionalism and good attention to detail. They worked with Chuck to find solutions as needed. Rich and Matt went above and beyond to make sure we were completely satisfied with the installation and their work. Bozarth Contractors is very fortunate to have them. It is obvious that Rich and Matt take pride in their work because the result is excellent. Amazingly it was only a 2-day installation. Austin, our project manager, and Chuck, the project supervisor came out to check on the progress and made sure there were no issues and that I was completely satisfied with the job. I would definitely do business with them again and would highly recommend them for sunroom enclosures without reservation.

Bozarth is great all around. From Austin who sold us the product to Chuck who managed the product. The installers, Rich and Matt were awesome. Also, we priced the windows out with 3 different companies. They were the best price in addition to best quality. I would highly recommend these Bozarth

Amazing. I read the reviews from a bunch of places before I contacted Bozarth. Their reviews were awesome so I called them up. I was put in touch with Austin who came out to my place, evaluated my wants, and showed me products. These guys are consummate professionals and if you know Florida you know that isn't always the case. They have their **** together and Austin and Chuck worked hard to get me the best deal on high quality windows for my place and took the time to come out, take measurements, go over the specifics of what would change since my house was built in 1925 (and still had the original windows). Call these guys and be 100% confident that they will go above and beyond to make sure your project is done to perfection. Wish all contractors were this good. Thanks guys!

Excellent. The time frame was as promised, the two men installing worked non stop to get the project finished. Am very pleased with the windows.

This process started in October and finished yesterday, Jan 15th. I wanted a storm/screen door in addition to the entry door, but they did not sell them. So I would provide my own storm doorI wrote down the measurements he gave me, relying, to my detriment, on Bozarth's salesmans' expertise, and gave a $1053 check for half the charge. A few days later another man came to verify measurements, upon whose expertise I relied, to my detriment, before ordering the entry door which should take 4-5 weeks. I found the glass door with change out to screen for summer that I loved, but it was not carried in store. So bought on line from Home Depot Nov 2nd, paid $99.00 for shipping and It arrived in about 3 weeks. After Christmas I called to get an update on installation. It had been 10 weeks since I'd heard from Bozarth and figured that they should have the door by now. Clearly, Home Depot has more efficient shipping arrangements than Bozarth. Sure enough I received call a day or so later and we set the installation for Jan 4th. I was told the installer liked to start early and would be at my house around 8:30. Since retirement, I don't want to see or talk to anyone before noon. I muttered something about who was being catered to, customer or installer. He then asked what time, so I agreed to 10:00. All was well until time for screen door. It didn't fit. I showed the installer (Rich -- great guy) my notes on the measurements (did I mention that I did not receive a copy of the contract upon signing?) and very glad I did . . . and didn't lose them. I was upset of course, especially after what it cost to get it here, how long I'd waited for work to be done and thought I would have to pay to ship it back, which I couldn't do on my own, I'm 70 and wrangling heavy glass doors are out of my weight class. Rich was eager to fix the problem and volunteered to take it back if Home Depot would accept it; i got the ok and that is what we did yesterday. Returned great door and picked up an almost-suitable replacement and ate $99. Rich is the hero in this story. He did this on his own time, I found out later, so no OT from Bozarth on this Sunday installation. Rich earned all credit for job well done. Bozarth took no responsibility for this mess except the salesman showing up unannounced on the Amy of entry door installation. He was unctiously apologetic and handed me a copy of the contract. After a respectful amount of time gushing apologies, he asked for full payment. I said no, the job was not done. He called his boss and boss said collect the money for entry door, leaving off screen door installation. So I paid up with a bitter taste in my mouth, knowing that I would never do business with them again. Except for Rich. He's the best. There's an ad on tv with the line, "in no hurry to get anything done". That's my experience with Bozarth except for prompt payment, that, they will hurry to accomplish. But, then, they also hurry away from an unnecessary expense their mistake costs the customer (who relies upon their expertise to their detriment) with no offer of recompense. Maybe the lack of hurry is in performance and customer satisfaction. My 'customer satisfaction' came in writing this review.