About us
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51 years of trusted experience
Services we offer
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Reviews
2.44 Reviews
Showing 1-4 of 4 reviews
Lourdes A.
02/2021
ceramic tile, flooring contractor
 + 0 moreWith so many tile distributors and so much competition you would think that when you purchase a batch of bad defective tile the Manager and Owner of this establishment would be more conscious and business savvy to immediately correct the issue at hand. See photo - we purchased thousands of dollars worth of tile for (3) bathrooms. One of the floor tiles for the shower had issues, the glue was defective and didn't hold to the mesh for installation. Tiles were coming apart as you would pick them up to install. We immediately called to inform them of this issue. We drove to their warehouse purchased a new batch for the floor so the project wouldn't be delayed and left them the defective tiles while we waited days with no reply for reimbursement for the defective tiles. We had to call again to follow up - Manager refused and owner was just as useless. At the end of the day they lost much more than I did, for a lousy $127 credit that they should have given us, instead they lost thousands because our 2000 square feet of exterior tile floor that will be purchased with another distributor. Definitely will never purchase from them again. Prices aren't even comparable to other distributors and the only reason we did make the purchase with them was because they were recommended by our tile floor installer (not our bath installers). Nora, the salesperson that took our order was always very nice and attentive, but as a salesperson her hands are tied and these issues are resolved with upper management - which clearly are in the business to make money at any cost doesn't matter if they sell defective tile or not - and they are very much aware of this!
Description of Work: Purchased Defective Tiles
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$4,000
Jacqueline K.
01/2017
ceramic tile
 + -1 moreSee story above.
Description of Work: AVOID - Poor and Dishonest Service I highly recommend avoiding Santa Rosa. I paid $700 for tile and was promised that it would be delivered by a certain date. We scheduled the tile installer based on that date. When the tile was not ready by the promised date, we called Santa Rosa to inquire about the expected delivery date so that we could reschedule our installer. Each time we were told that they did not know the delivery date and would call us with the expected delivery date. After weeks of not having our calls returned (probably because they already had our money), we had to give up because we could no longer postpone the installation. After giving up, we went to Home Depot and bought the same tile for 1/3 the price. Now, Santa Rosa refuses to return any of our money. So, Santa Rosa has kept all of our money and has the tile. It is as if we threw our money into the wind. Repeated attempts to get some return of our money has completely failed. Santa Rosa is a dishonest company; don't do business with them.
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Bernardo R.
09/2012
ceramic tile
 + -1 moresee above
Description of Work: I visited their very nice show room which has some nice quality material in it. A very nice lady helped me choose the right material for my project and she called me two days later to let me know the material was there ready for pick up. I sent my installer to go pick it up and of course not only was it not there but they couldn't even find the order. Finally the next day my installer went back and picked up the material, brought it back to my house and began installing it. When I got home that evening much to my horror it was the wrong material. I was absolutely furious and could not believe the utter incompetence of these people. I plan to send him back tomorrow not only to get the right material but I also expect to be reimbursed for the labor required to remove the wrong material and reinstall the right material. Stay tuned.
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$600
GUADALUPE N.
06/2005
ceramic tile
 + -1 moreTHE EMPLOYEES OF SANTA ROSA MARBLE COMPANY, ASSISTED ME WITH ALL OF MY QUESTIONS AND NEEDS. THEY WERE VERY RELIABLE, AND DID A PROFESSIONAL JOB. I WAS PLEASED WITH THE OUTCOME.
Description of Work: I PURCHASED TILE FOR THE INTERIOR OF MY KITCHEN FROM SANTA ROSA MARBEL COMPANY, THEY ALSO INSTALLED FLOORING.
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Yes, I recommend this pro
$600
Contact information
3635 NW 78th Avenue, Doral, FL 33166
www.santarosamarble.comService hours
Sunday:
ClosedMonday:
8:00 AM - 6:00 PMTuesday:
8:00 AM - 6:00 PMWednesday:
8:00 AM - 6:00 PMThursday:
8:00 AM - 6:00 PMFriday:
8:00 AM - 6:00 PMSaturday:
8:30 AM - 4:00 PMLicensing
Bonded
Insured
State Contractor License Requirements
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*Contact business to see additional licenses.
Service Categories
Ceramic Tile,
Flooring Sales and Installation,
Homebuilders
FAQ
Santa Rosa Marble & Tile is currently rated 2.4 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 6:00 PM
Tuesday: 8:00 AM - 6:00 PM
Wednesday: 8:00 AM - 6:00 PM
Thursday: 8:00 AM - 6:00 PM
Friday: 8:00 AM - 6:00 PM
Saturday: 8:30 AM - 4:00 PM
Santa Rosa Marble & Tile accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Santa Rosa Marble & Tile does not offer free project estimates.
No, Santa Rosa Marble & Tile does not offer eco-friendly accreditations.
No, Santa Rosa Marble & Tile does not offer a senior discount.
No, Santa Rosa Marble & Tile does not offer emergency services.
No, Santa Rosa Marble & Tile does not offer warranties.
Santa Rosa Marble & Tile offers the following services: Our experience in the tile industry has led us to be one of the largest Porcelain tile, stone, marble, wood, tool, and setting material suppliers in South Florida
Contact information
3635 NW 78th Avenue, Doral, FL 33166
www.santarosamarble.comService hours
Sunday:
ClosedMonday:
8:00 AM - 6:00 PMTuesday:
8:00 AM - 6:00 PMWednesday:
8:00 AM - 6:00 PMThursday:
8:00 AM - 6:00 PMFriday:
8:00 AM - 6:00 PMSaturday:
8:30 AM - 4:00 PM