Jim Wheeler Repairs LLC

My contractor recommended Jim He placed a call and Jim came over a few hours later. I was expecting to have to replace whole section of shingles, Jim took a look and recommended we just repair (seal up) some rusted nails too close to the shingle edge. After next heavy rain still had a small leak, he came right over and expanded the area sealing up some additional poorly placed nails, at no extra charge. All good since then. I will have Jim quote on roof replacement in a few years.

It never went. In January, Jim agreed to come and look at the job, which he did, and then said he would get back to me with a proposal. The proposal never came. This is a vacation home, so we were not there again until July, at which time I again asked him about doing the job. He again came out, and again said he'd send me a proposal, which, again, never came. I finally used Angie's List to find another roofer, who did send me a proposal, and then did the work. My rating of his company is based on his lack of responsiveness. If he was too busy, or just didn't want the job, the "professional" thing to do would have been to simply say so.

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We called Jim when we noticed several leaks in our ceiling after heavy rains in late January. Jim responded within 20 minutes and came out that day to inspect our damage. He was very knowledgeable and professional. He gave me a detailed description of the repairs we needed to make to our roof, along with pictures from his inspecion. We scheduled him to begin the work in five days. In the meantime, due to all the rain forecasted, he called me two days later, and came out to make a temporary repair so our inside ceiling would not receive further damage. I thought this very professional, since he initiated the call and came to make the temporary repair that morning. He began his contracted work on time, finished on time, provided pictures at various stages of repair, and left our home clean of debris. Our roof is leak free and secure. I recommend his business. Very professional.

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Roof repair was the last piece of repair work to be done, which fell barely under the deadline of time allotment. Roof review can only be regarding the installation since the deadline of time didn't allow for my experience with the new roof work. Project was scheduled to begin the first week of November of 2013. It was put off until the 2nd week of November and claimed to be on site early on the 11th. The team arrived just after noon and sat down on the deck to enjoy lunch and the view of the Gulf of Mexico before they started. Scheduling never got any better. The project was always scheduled in "phases" that were determined my Jim and Jim only. There was never a coordination of time with me (The onsite Project Coordinator for the owner). In fact often (if I got a call to announce the team's arrival) it would come anywhere between 10 minutes-1 hour before arrival. Often there was no call. Upon the team's departure of the very first day, I noticed nails all over the walkway and photographed them. I asked Tom (Jim's co-contractor) to please pick up the nails the next day. He let me know that they would blow them off the walkway. I urged them to be picked up instead. The home is located directly adjacent to a public access and walkers, kids, dogs, and all other public are within steps of the home. Tom told me he didn't need to be micro managed and that he'd been in the business for 20 years and didn't need to be told how to handle this problem. One of the glass panels on the far west sliding glass group was installed inverted. The inside was outside. This was reported to the team in the 3rd week of December and not corrected until the second week of March. Interior trim around window in master suite was not matched. Old trim was used and notches from the old window remained in the trim work as of the 2nd week of March. Clean up was maybe the most neglected in terms of interior respect. Saw dust and wood debris was left in the sliding glass tracks. Glass stickers were left on the panels. Carpet was covered in debris from installation, and left. Nails we continuously left on deck. This owner was left hanging until the very last day before having her property returned in rentable order. The quality of the final product of work was excellent. The price was reasonable. The responsiveness and punctuality were absolutely terrible…leaving the professionalism total to be moderate at best. During the project, Jim's staff had offered that Jim had his personal home under construction and that many times they were working at his home. Many of the excuses for not coming to finish this project were due to "the weather". As a resident Project Coordinator, I was completely aware of the weather everyday. We disagree on weather being the reason to extend the project in the ways that it was. If you have plenty of time and don't care when your project is concluded…don't mind doing th clean-up your self (for safety)…and can deal with insecurities regarding alleged "micro management"…you'll enjoy the quality that comes with this team. If your bar is higher this might not be the team for you.

We had an emergency situation at our home. Some folks were pressure washing outside and a leak formed next to the flashing and water was streaming in under the lanai roof. We called several people but everyone was too busy to come by....UNTIL Jimmy Wheeler took my call. Jimmy was extremely busy as well....BUT he took the time out of his day to come and look at our situation. We had just bought a new home and did not know if our roofing problem was an overall big or small one but did know that water was streaming in one area from the roof. Jimmy discovered that we had a leak by some flashing and that the previous roofer had not used the correct materials around the flashing. Our small leak" would soon turn into a large one. Jimmy made a date to come back the next day with the needed products to temporarily fix the small leak and will come to do a larger job to fix the whole area permanently later when business slows a little. Jimmy was a good neighbor and friend the moment we met him. We are very happy to have met him and definitely want him on our team in the future. Thank YOU Jimmy!!

Everything went according to plan.

He is very good. We have a very complicated tile roof so we have to be very careful on who we hire. We would recommend him to anyone. He charges by the job, not the hour. We like him and we think he is honest. Nobody has fallen off the roof and it always looks nice. We thought his prices were high but we don't know what other companies charge. We made an appointment and he was on time. We will continue to use him.