About us
Business highlights
30 years of trusted experience
Services we offer
Amenities
Accepted payment methods
Photos of past projects
Reviews
4.56 Reviews
Showing 1-6 of 6 reviews
Thomas P B.
11/2015
home theater design, computer repair
 + 0 moreunknown
Description of Work: Just beware..... I bought a new 65" TV and decided I wanted to have it mounted on the wall. I know how to do this kind of stuff but didn't have the time so I decided to contact Geek Squad. I asked if they could do the work and as a matter of fact could send some guys out the next day. It was going to cost $250 which did not include the TV mount. They said I had to have the mount at the house, etc. So I purchased the mount. They showed up as scheduled and I just happen to ask if they were going to run the wire inside the wall, etc. They said the price did not include that and they were not electricians and could not do that kind of work. So I realized that I was paying two young guys $250 to hang a TV on the wall with all of the wires exposed. Sorry but this is simply outrageous. I told them to forget it and they said they would have my credit card credited for the full amount. The next day I was driving past Best Buy so I went in and did the usual 30 minute wait to see someone that works for Geek Squad. Sure enough they had not credited my credit card. After explaining what had happened they did the credit. I suggested that they at least tell people that they are not going to run wires in the wall when people request that service. I ended up purchasing a $75 kit from home depot that worked great and mounted the TV myself. It took me no more than an hour to get it done. To be quite frank I have never had a good experience dealing with Geek Squad on anything..... poor service, long waits, and over priced.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
$250
joseph C.
01/2014
computer repair
 + -1 moreWe had to bring the laptop into Best Buy three times. Each time they had an excuse about why we had to stand and stand in line...to correct an earlier problem. The whole process took five days and the problem was never corrected. The staff was polite, but it was evident that they were not competent to address the problem. We took the laptop to another business and the problem was solved in one day...and it was something very simple for a competent repair person. The problem was not even what the Best Buy staff thought it was. No wonder they could not resolve it. I give them an F.
Description of Work: Geek Squad and computer people attempted to clean virus from a laptop
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
$300
Brandi B.
05/2013
home theater design, computer repair, appliance sales, computer sales, tv sales, phone sales
 + 4 moreI went to the 23rd st Best Buy and looked for a new laptop that would run The Sims 3 and not crash. My laptop had died, and with being a student as well; i needed something that day. I looked around at the models and did see one i liked, but it did not have a dvd drive, which i needed. So the associate showed me a Asus 17.3" gaming laptop. It was more than I wanted to spend, but believe me I am glad I spent the extra money. The downside was this laptop was not even available for me to look at and mess around with. Then I was told that to reserve a laptop over there in Destin, I would have to pay for it first. I really did not like that policy very much. I had so many thoughts about if I would like it or not. However, one I got to the Destin Store, they had the laptop for me to look at and try out. So after i was able to see it, i stayed with the purchase and I have been happier ever since. The only downside I see is having to pay for something in advance from another store that I did not even get to see first.
Description of Work: I actually had to purchase a laptop at the Best Buy on 23rd St in Panama City, Florida and pick it up at this location in Destin, Florida.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$1,740
Catherine G.
11/2012
appliance sales
 + -1 moreTiffany was amazing. I am one hundred percent confident because of her!
Description of Work: Tiffany was more than helpful in explaining, in great detail, exactly what the pros and cons were of several washer/dryer sets, as well as oven ranges. She also explained the process of having the appliances delivered to my home and what additional pieces I would need to ensure that we would not have to run back out to the store last minute. She was the most informative sales associate that I have ever worked with. Any company would lucky to have her working for them!
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$2,000
Pamela R.
07/2012
computer sales
 + -1 moreThey have good pricing. They have good costumer service.
Description of Work: I used Best Buy to buy a new laptop. I bought this last March of this year.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$500
Evelyn L.
11/2009
home theater design
 + -1 moreThey were very informative and went through everything with me. They explained how to use the controller and the DVD and even wrote it all down for me. They were pretty good. I went with them because they are pretty good about coming out and fixing things. I also purchased a couple of computers for Christmas for my grand children. They hooked it all up and got them ready. I think that I paid well for it, but they did a good job. Their service was very good and they were very professional. They were here on time and got it done in the time they said they would. Their price was reasonable and I would use them again in future.
Description of Work: Best Buy came out and put in a Bose stereo system for me this morning.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| punctuality |
Yes, I recommend this pro
$300
Contact information
34940 Emerald Coast Pkwy, Destin, FL 32541
www.geeksquad.com/repairLicensing
Bonded
Insured
Eco-friendly Accreditations
LEED Accredited Professional
No
Energy Star Partner
Yes
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Computer Repair,
Stereo and Home Theater Systems,
Computer Sales,
Appliance Sales and Installation,
Phone Sales,
TV Sales,
Camcorder Repair,
Vacuum Cleaners,
TV Repair,
Camera Repair,
Auto Radio Service,
Appliance Repair
FAQ
Geek Squad - Best Buy is currently rated 4.5 overall out of 5.
Geek Squad - Best Buy accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
No, Geek Squad - Best Buy does not offer free project estimates.
Yes, Geek Squad - Best Buy offers eco-friendly accreditations.
No, Geek Squad - Best Buy does not offer a senior discount.
No, Geek Squad - Best Buy does not offer emergency services.
No, Geek Squad - Best Buy does not offer warranties.
Geek Squad - Best Buy offers the following services: Appliance and TV repair, major brands, whether purchased at Best Buy or anywhere else. Delivery and Installation services available for your appliance and HT purchased at Best Buy. Appliances: Refrigerators, Washer/Dryers, Ranges (gas or electric), Dishwashers, Microwaves. TVs: LEDs, LCDs, Plasma, Flat-Panel, Smart TVs, including older TV models. Computer & Repair Services, most brands, whether purchased at Best Buy or anywhere else.
Contact information
34940 Emerald Coast Pkwy, Destin, FL 32541
www.geeksquad.com/repair