Coastal Carpet & Tile Carpet One Floor & Home

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It looks good. They showed up when they said they would and they went right to work and did it. The workers that came out to install the carpet were fabulous. The price seemed reasonable. It looks good but who knows, it's got to hold up. Their responsiveness was very good.

After some nightmare dealings trying to find someone reliable, I came across a referral for Coastal Carpets. I left voicemail and got a call back from Paul from Coastal within 30 minutes. He was courteous, professional, and helpful - very refreshing compared to my previous experiences. He lined someone up and called me back with approximate times within an hour. That person, Dan Speaker of DS&SS Floors, had one delay due to a family member injury but there was great communication, he showed up promptly for the expected time to begin work and he was not only helpful and professional, he also left things tidy and did an outstanding job making sure everything was done properly. I was impressed and will definitely use their services again and recommend to others I know who are looking for excellent customer service and workmanship. In addition, the first day, Paul called me to make sure everything was going well and there were no problems. After dealing with people who would barely return phone calls or who would promise to call back but then ignore you, dealing with someone who was actually proactive was wonderful.