Bright Blue Pool INC

Very good job

Pool was fixed and looks great.

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Awesome! Got an estimate on our pool after seeing the work that was done on a neighbor's pool. Pricing was well below other estimates. Scheduled the work to be done based on their schedule and our planned vacation. They showed up a few minutes early on the scheduled day. Drained the pool, sawed the expansion joints on the decking, and leveled the decking (quite a job). Prepared the pool for the re-plaster. Second day they re-plastered the pool with 4-5 people working. Following that they repainted the decking with two coats of paint. Everything was done in two days. Cleanup was very thorough. Everyone was very professional and worked very hard. Curtis is a pleasure to work with. Everyone who has seen the pool agrees that it looks brand new.

UPDATE as of 10/2015: I've had two other pool type contractors at my house to do other work, recoating of pool deck and equipment repair. Both commented on the poor plaster refinish job and were not surprised at when after they commented I advised them of the contractor's name. They both told me this had nothing to do with brushing and everything to do with the mix and the quality of the installation. One of the two told me that they would have not let this stand and would have redone it at their expense. Curtis' company provided a bid and was hired to refinish our small patio pool. The work was done as scheduled and initially all appeared well. I should note that my wife was present when the work was done but for personal reasons I was unable to be there. Because of that, I hired a pool company to come in and do the brushing required after a pool refinish. They have indicated to me that they had brushed the pool daily for the first couple of weeks then went to twice per week for a couple of weeks then went to weekly and at that time I returned and began brushing regularly. I also want it noted that I have had a pool in various homes I have lived in since 1999, some of which I had refinished. I have never experienced problems like this. After about 2 months, much of the surface of the pool became mottled looking, a gray color. At first I thought this was not enough brushing, and interestingly Curtis initially thought it was algae and the pool needed to be shocked. After extensive internet review, all experts state that this type of mottling is due to either later troweling of the surface and/or too much calcium chloride (used to quicken drying--so that the job can be finished more quickly). One just needs to do a search of gray mottling on resurfaced pools. All the opinions point toward poor plastering techniques. In addition, very small areas of the pool (smaller than a dime) have "lost" the plaster. Curtis, frankly being very responsive, has looked at it and has tried to repair by diamond pad and/or patching but again, it appears that the mix or troweling is the cause. I have never experienced this problem before. Note that the water is tested regularly by me and by a pool company with excellent results in terms of water quality. Curtis disagrees with the opinion of the experts, but did admit this is a "small job". He indicated it is calcium chloride which appears because of poor "brushing" with me wondering why it was in the mix to begin with and although I fully understand the need for brushing, why Curtis (and for that matter anyone else we talked to or read about) did not tell us that brushing was an absolute requirement to avoid a poor finish. I believe we did sufficient brushing, but If it was that important to him, he should have made it part of his bid. I believe that this small job, was treated just like a small job and the installers rushed to get to the next job and finish this quickly. The results are I have a poorly finished pool and will probably have to refinish shortly.

I really can't brag on them enough. Curtis was patient with us while we chose tile/colors/etc even when we changed our minds a couple of times. They arrived promptly each morning, were professional and worked HARD. Curtis was either working along with them or checking in frequently. They worked hard to be sure we were happy with the results. They truly went above and beyond what we expected. I made a blogpost about the experience if you would like to photos of the work: http://outofthebluedestin.blogspot.com/2014/08/splish-splashpool-makeover-by-bright.html

Curtis (Bright Blue Pools' Owner) has been doing outstanding work for me on my pool for the last 15 years. I had been so impressed with the timeliness, quality of work, and his accommodating attitude that I decided if I needed any work done in the future I would use Bright Blue Pools. A few weeks ago I contracted him to replaster the pool, fix the main drain, and redo the cool decking around the pool. As usual, Curtis exceeded all of my expectations. His quote was reasonable and detailed. The timeframe I was given for the beginning and duration of the work to be done turned out to be spot on! The quality of all the work done was outstanding. There is fairly narrow access to my backyard. Bright Blue Pools was extremely respectful of my landscaping when entering or exiting my backyard. I highly recommend Bright Blue Pools and Curtis Nelson's work!!!

He evaluated my pool and decided it needed no work at present (pleasant surprise).. I watched his crew do my neighbors pool re-plaster, and was impressed. They did a neat and through job in a timely and professional manner. after the job was complete they did a through and complete clean up (including rinsing off my truck on an adjacent driveway to insure there was no dust residue). When my pool does need work, these are the guys I will call.

Pool resurfacing went ok, did a good job. But don't ever buy a salt system from him. He sold us one that didn't have any warranty with it and the system quit. He would not help us at all. He said fixing the system was the owners responsibility.

Curtis came out to our house to provide an estimate for work on our pool. We came to an agreement and price that he would fix the pool and told me the work would be accomplished within two weeks. After two weeks I called him back and he told me how would get out to the pool within the week. Regretfully I believed he would accomplish the work. When I called him back he then told me it would be another six weeks before he could get to the work. When I asked him why he kept putting off my project, he got defensive and was quite rude depsite what I thought were completely fair questions as to why my work was delayed for 2 months. I trusted that he would accomplish the work within the timeframes agreed to. I was also very understanding that weather affects outdoor work so kept agreeing to slips to the project. I am now sorry that I did. If you need to trust somebody to work in a timely manner and keep to their word, then I highly recommend hiring another company.

He did a good job for a fair price.

Everything turned out great. They were very knowledgeable and professional. He was very good with communicating with us. Even if he was five minutes late he would call us and let us know. They worked very hard and cleaned up after themselves every day. I would highly recommend this company to anyone.