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Steam Clean My Carpets LLC

Carpet Cleaning, Ceramic Tile, Floor Cleaning and Waxing,

About us

Hi, I'm Ellen Fagan, Owner of Steam Clean My Carpets LLC. Are you ready to experience the new revolution in residential or commercial steam cleaning with the Rotovac 360I? We have it and you will enjoy a better cleaning experience because of it. We are so confident that you will notice the difference that we offer the following no risk guarantee, you will be delighted with our quality cleaning, or it's free. You have nothing to lose. We service a wide area from Orlando to Deltona to Deland to Edgewater to Daytona Beach to Ormond Beach to Eustis to Lake Mary to Apopka to Winter Park and everywhere in between.

Business highlights

15 years of trusted experience

Services we offer

Steam carpet cleaning. Upholstery cleaning. Tile cleaning. Grout cleaning. Area rug cleaning. Stain removal. Spot removal. Odor removal. Pet urine removal.

Services we don't offer

We do not do wood floor cleaning nor do we do maid services.

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.967 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
96%
4
1%
3
3%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.9
professionalism
5.0
responsiveness
5.0
punctuality
4.9
Showing 1-25 of 67 reviews

David S.
10/2020
5.0
carpet cleaners
  + -1 more
Showed up on time and did a great job cleaning the carpets!
Description of Work: steam cleaned carpets

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Karen H.
08/2019
5.0
carpet cleaners
  + -1 more
They are totally outstanding! My carpets looks brand new right now.
Description of Work: They brought all my carpets in my home back to life.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Steam Clean My Carpets LLC
Thank you so much for taking the time to do a review of our carpet cleaning! We are so glad you were happy and look forward to working with you again in the future! Ellen

Sherri D.
07/2018
5.0
carpet cleaners
  + -1 more
Smooth, on time and professional. I highly recommend them.
Description of Work: Clean and Stretch Carpet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

craig M.
11/2017
5.0
carpet cleaners
  + -1 more
OUTSTANDING - this is the second time we have used Steam Clean My Carpets and will call them again. One of her assistants perform the last job we had done. There was a small issue upon completion of the job. I contacted Ellen and she immediately rectified the issue to our satisfaction. When a company does a good job maybe you will call them back again - but when an issue occurs and a quick solution is made and the customer's satisfaction is placed as the ONLY PRIORITY - not only will you call them back again - but you will recommend this company "Steam Clean My Carpets" to everyone as I have done in my review. They are PROFESSIONAL, COURTEOUS, KNOWLEGABLE and PRICED RIGHT. They will be the ones I will call again without hesitation
Description of Work: Area rugs cleaned throughout the house

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Response from Steam Clean My Carpets LLC
Thank you so much for the glowing review! We are so glad everything worked out! You are correct, customer satisfaction is our only priority as we aim to make clients for a lifetime and we treat clients as we would like to be treated. Thanks, Ellen

ryan W.
11/2017
5.0
carpet cleaners
  + -1 more
Jake came out to my house on time and their service was amazing. From the first call they were nothing but professional. I would definitely recommend This company, especially Jake. Thanks again for the excellent service.
Description of Work: Carpet cleaning in 3 rooms

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110

Response from Steam Clean My Carpets LLC
Thank you so much! I am so happy that you were pleased and took the time to do a review. We look forward to serving you again in the future! Thanks, Ellen

Donna C.
10/2017
5.0
ceramic tile
  + -1 more
I called for a quote. Ellen came over and measured my tiled floor, gave me quote. The next week Bruce returned and started in the worse room...the master bath. :) He cleaned the grout and asked me to approve the area. It was filthy grout. He was not satisfied with the results, so he cleaned it again. Results were Awesome! Customer satisfaction is of the utmost importance to them. Bruce was at my home from 8 AM -1:30. Completed my tile, grout sealant, cleaned area rugs and applied scotchgard to area rugs. My floor looks like new. The grout is so clean. I could not be more pleased. Highly recommend
Description of Work: Tile and Grout cleaning, Grout sealed, Cleaned 2 large area rugs and applied Scotchgard to 3 rugs

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$750

Response from Steam Clean My Carpets LLC
Wow! Thanks so much for taking the time to provide feedback and I am so glad you are happy with the results! As you mentioned, quality is our top concern as we aim to make happy clients for a lifetime. Thanks again! Ellen

Leslie R.
03/2017
3.0
carpet cleaners
  + -1 more
On pricing if I liked it better it would be more. She did everything well. The cleaning didn't work. It got dirty really fast, so it didn't work for me.
Description of Work: Cleaned carpets

Rating CategoryRating out of 5
quality
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

$100

Suzanne S.
04/2016
5.0
carpet cleaners
  + -1 more
Julian called when he was an hour away and showed up in the time frame promised when the appointment was made. He did a great job getting some pretty scary stains out of my cream carpets, put protectors under the furniture where needed and finished without issue. He did a good job extracting the liquid, leaving me with not horribly wet carpets. I was happy overall with this company and this service technician and would use them again.
Description of Work: Cleaned carpets

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

Dorene T.
04/2016
5.0
carpet cleaners
  + -1 more
I am beyond impressed with the results of my carpet cleaning service!! Ellen, the owner, is a fantastic person who really cares about quality and customer satisfaction.
Description of Work: Cleaned carpeting in two bedrooms, the living room, and a hallway.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Response from Steam Clean My Carpets LLC
Thank you so much!!!! We very much appreciate the feedback as we aim to make clients for a lifetime. We look forward to serving you well into the future. Thanks, Ellen

Aaron S.
02/2016
5.0
carpet cleaners
  + -1 more
Ellen was more than prompt in responding to my request (Called me on Sunday after I requested on Angie's List). Scheduled me for 3 days later and arrived on time while keeping me informed all the time. I was not able to be there for the service, but my rep tells me Ellen was very pleasant and professional. The results were excellent and she explained fully what she had done.
Description of Work: Cleaned and deodorized 4 rooms in my rental unit. Helped to reduce/eliminate cigarette smell.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$219

Response from Steam Clean My Carpets LLC
Fantastic! I am so glad you were pleased with our service and we intend to make you a client for a lifetime as we strive to do so with all clients! Thanks for writing a review of how it went. It means a lot since many clients tell us they read reviews to see what to expect before choosing a cleaner for their carpet, tile, grout, upholstery or rugs. Thanks again! We look forward to working with you in the future!! Ellen

Richard P.
02/2016
5.0
carpet cleaners, ceramic tile
  + 0 more
Don't waste your time even looking at other providers. These folks are top notch. They charge by the square foot and unlike others (non Angie's list) ,they tell you up front. We had some estimators seem more interested in house, furnishings, cars, etc. in what could only be described as trying to see the maximum they could get. Highly recommend what is obviously a business intended to be long lasting.
Description of Work: cleaned ceramic tile and grout

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from Steam Clean My Carpets LLC
Awesome! We are very pleased you were happy! Thanks for taking the time to do a review. We look forward to working with you again as our goal is to serve clients for a lifetime! Thanks, Ellen

L.D. S.
01/2016
5.0
carpet cleaners, ceramic tile
  + 0 more
They responded to our Angie's List message within a couple of hours. At our request, they called and gave us a quote and the rates they used. Once we agreed and set a time, they confirmed the day before and arrived exactly when we agreed. When the technician arrived, he did exact measurements and recalculated the cost using the rates he provided me. It was actually less than the total he quoted me. They cleaned the tile and grout in our entire condo and then sealed the grout and did a wonderful job! It turned out great! In addition, it was about 40% less than a quote I obtained from a national company for the same work. We would not hesitate to recommend them and to use them again!
Description of Work: Cleaned the tile and sealed the grout in our condo.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Response from Steam Clean My Carpets LLC
Awesome! I am so happy you were pleased with our work! We aim to make clients for a lifetime and so it is important to us to meet or exceed our client's expectations! Thank you for taking the time to write a review. You just made my day!

Juliet B.
11/2015
5.0
carpet cleaners
  + -1 more
Called them to have my carpets steamed cleaned cause got a puppy about a month ago. Tommy was on time and great. Explained to us about staining and "wicking" where the stains can come back up if it's in the pad. He also advised us how to slow down that process. Have used a national chain in the past but no more. I highly recommend Steam Clean My Carpets and will definitely use them again!
Description of Work: Clean three rooms

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$109

Michelle H.
10/2015
5.0
carpet cleaners, ceramic tile, floor cleaning
  + 1 more
I cannot speak highly enough of my experience with Steam Clean My Carpets. Ellen was extremely responsive with me through Angie's List messaging. She was friendly, prompt, and professional and answered every question I had. Bruce, who came to clean my tile, was very professional and friendly, too. They both kept me updated on the whole process, and Bruce even sent me videos and pictures of the tile cleaning in progress since I could not be at the house while it was happening. The tile looks AMAZING, and it has completely freshened and brightened the look of the whole house. They were wonderful to work with, and I would highly recommend them to anyone looking for quality work from great people!
Description of Work: Steam cleaned approximately 1100 sq feet of tile throughout house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Sean B.
09/2015
5.0
carpet cleaners, ceramic tile, floor cleaning
  + 1 more
This was the best floor cleansing I've ever hired. By far!!! Your search is over.
Description of Work: Steamed my Carpets and Tile

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Thomas M.
07/2015
5.0
carpet cleaners
  + -1 more
He showed up on time. went right to work. The quote for the work was based on a double sized room. He determined that the room was not double sized and reduced the charge accordingly. He was pleasant and did an excellent job.
Description of Work: Cleaned my carpets

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$109

Response from Steam Clean My Carpets LLC
Awesome! I am glad to hear you were happy with our service and you witnessed how we aim to treat clients like we would like to be treated. We are looking to work with clients for a lifetime and not just for one appointment. Thanks for trying us out and we look forward to working with you in the future! Ellen

Jane D.
07/2015
5.0
carpet cleaners
  + -1 more
I hadn't yet arrived, but my parents were there. They reported that the cleaners did a very good job. I was VERY happy with the carpets when I arrived a few days later.
Description of Work: Cleaned my carpets before I moved in.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$169

Response from Steam Clean My Carpets LLC
Wonderful! Sometimes the home owner is not there until later to see the cleaning results. So, we never know for sure if they were pleased, which is our top priority. Thank you for taking the time to let us know and I am delighted you were happy with the cleaning results. We look forward to working with you again in the future. Ellenn

John E.
06/2015
5.0
carpet cleaners, oriental rug cleaning
  + 0 more
If you are like me, you are guarded about who you let into your house. You can never be too safe. Bruce and Tommy showed up on time in company trucks. They were both very professional and extremely helpful. They cleaned our carpets and rugs and did a great job. We would highly recommend them and would use them again.
Description of Work: Carpet and area rug cleaining

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Response from Steam Clean My Carpets LLC
Awesome! Thank you for your feedback. It is important to us to meet or exceed our client's expectations as we aim to make clients for a lifetime. I thank you for the opportunity and we look forward to serving you into the future! Ellen

Jocelyn L.
04/2015
5.0
carpet cleaners, oriental rug cleaning
  + 0 more
Bruce arrived shortly after 8:00 am, as scheduled. He went right to work, and took approx. 1 hour to complete everything that needed to be done. All 3 area rugs were steam cleaned. Bruce showed me how much dirt was being removed by having me watch the clear tube that extracts the dirt while cleaning. The runner and one of the area rugs that the dog regularly sleeps/ lays on were very dirty, despite being regularly vacuumed. When he was through they looked as good as new. The other area rug was not as dirty as the others, but that one also looked great when he was through. The bedrooms had various stains, most of which were removed--including some rust stains. (The more difficult stains were my fault. I had used a product with a colorant that, although faint, seems to be permanent). Steam Clean My Carpets, LLC was very good. They were prompt, fast, clean, professional, and performed the work as described. I would recommend them to anyone who wants to deal with a reputable company. They were terrific!
Description of Work: Steam-cleaned 3 bedrooms and 2 area rugs and 1 runner; all had various stains.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$169

Response from Steam Clean My Carpets LLC
Awesome! Thank you for taking the time to review the job we performed yesterday I am so happy you were pleased We look at it as a challenge to try to get those tough spots out with the rotating scrubbing action of the Rotovac and so happy most of your stains came out. As you mentioned with the clear tube, we continue to clean until that clear tube becomes clear again- our signal that all the dirt has been removed. We look forward to working with you in the future! Ellen

Susan S.
01/2015
5.0
carpet cleaners
  + -1 more
On time arrival, spot test on worn areas to make sure of improvement and completed job in just 2 hours with much success. Tommy was friendly, explained whys and hows and cleaned and restored the carpet so we won't have to replace it as soon as we thought. Well worth the cost and certainly more convenient than replacing carpet. Ellen was great about offering a trial spot clean at no charge to be sure they could offer a good result and she was able to book an appointment quickly. Raves from us, good job!
Description of Work: One room plus flight of stairs

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$129

Response from Steam Clean My Carpets LLC
Awesome! I am so glad your carpet was able to be brought back to life with the Rotovac! Thanks for your feedback. We look forward to working with you again. Ellen

Andrew B.
12/2014
5.0
carpet cleaners
  + -1 more
Fast, professional, and thorough. This is the second time I've used Steam Clean My Carpets LLC and I'm just as happy as the first time. I highly recommend them and will use then again in the future. They are cheaper and better quality than national brand carpet cleaners I've used in the past. I'm no carpet expert but it seems like the Rotovac that they use is more effective than a normal steam vacuum, the carpet looked and smelled (yes I smelled it) cleaner than what I would normally expect and it also didn't feel like there was as much excess water.
Description of Work: Cleaned the carpet in two bedrooms and a living room in a rental property in DeLand.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$109

Response from Steam Clean My Carpets LLC
Thank you so much for reviewing our services! I am so happy that you were pleased with the results once again! We like to have clients for life and look forward to helping you again in the future. Enjoy the holidays!!!

. ..
10/2014
5.0
carpet cleaners, upholstery cleaning
  + 0 more
Tom did an exceptional job. He explained everything he was going to do. He was so personable, kind and really cared about doing a good job!
Description of Work: The provider steam cleaned two recliners for me

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Andrew B.
10/2014
5.0
carpet cleaners, upholstery cleaning
  + 0 more
I can't say enough good things about this company. Called and left a message, got a call back within 10 minutes. Same day service and at a fraction of the price of other companies like Stanley Steamer (If I remember correctly they wanted close to or over $200). The quality and thoroughness was remarkable. I bought the sectional used, and the owners had pets (several) and kids (several) so the sectional was a bit grungy to say the least. When they were done it looked showroom new again, and it has lasted for over 6 months. At the time I didn't know they were on Angies list, the reason for this late review. I'm getting my carpets cleaned and will go with Steam Clean My Carpets without hesitation. Great local company with highly competitive prices and top notch service.
Description of Work: Cleaned a three piece sectional microfiber couch.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Response from Steam Clean My Carpets LLC
Wow! You just made our day! We love hearing feedback. We look to serve clients for life and it is awesome when we hear reviews like this. Thank you for taking the time to post a review!

Michael M.
10/2014
5.0
carpet cleaners
  + -1 more
We have two very and active children who have soiled our khaki colored plush carpet beyond that which I thought was salvageable. Seriously I have been ashamed to have guests over my house and have dimmed the light in the evening just to give the impression that there are shadows on the floor where my kids have stained it. Bruce came in and within an hour the carpet looked like new again. Thanks so much!
Description of Work: Steam Clean of Great Great Great Room and hallway.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$109

Response from Steam Clean My Carpets LLC
We love when we hear feedback like this! Many times clients are not sure if their carpet can look great again. I am so happy yours did and thank you so much for sharing your feedback!

Colleen D.
09/2014
5.0
carpet cleaners
  + -1 more
I contacted Ellen by email and had a reply within an hour. Made an appointment (this company offers service 6 days a week) that was perfect with my schedule. Tommy called 2 hours prior to our scheduled time to see if he could arrive 1 hour earlier than planned. It worked for me. Within minutes of meeting Tommy, I was comfortable that my carpets were in good hand. He was extremely professional and did not pressure me to consider additional services. I liked the fact that the equipment came into my home and did not necessitate leaving a door open for hoses, bugs, etc. The results were absolutely beyond my expectations. Two different companies have cleaned the carpets in the past, and although I was satisfied at the time, I now see what REAL clean is! Tommy made sure I was satisfied with his work and the bill was exactly as quoted by Ellen. No additional charge for anything! What pleasure to do business with a small, efficient company. I definitely recommend them without reservation.
Description of Work: Steam cleaned living room, bedroom, stairs and landing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$149

Response from Steam Clean My Carpets LLC
Thank you so much for your feedback! We appreciate it as it lets others know how we are doing!! I am very happy that you were delighted!!!! Ellen
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Contact information

2845 LaFoy Ct, Deltona, FL 32738

http://www.steamcleanmycarpets.com

Service hours

Sunday:
8:00 AM - 8:00 PM
Monday:
8:00 AM - 8:00 PM
Tuesday:
8:00 AM - 8:00 PM
Wednesday:
8:00 AM - 8:00 PM
Thursday:
8:00 AM - 8:00 PM
Friday:
8:00 AM - 8:00 PM
Saturday:
8:00 AM - 8:00 PM

Licensing

Insured

Licensed*
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Ceramic Tile,
Floor Cleaning and Waxing,
Upholstery Cleaning,
Oriental Rug Cleaning

FAQ

Steam Clean My Carpets LLC is currently rated 4.9 overall out of 5.

Sunday: 8:00 AM - 8:00 PM

Monday: 8:00 AM - 8:00 PM

Tuesday: 8:00 AM - 8:00 PM

Wednesday: 8:00 AM - 8:00 PM

Thursday: 8:00 AM - 8:00 PM

Friday: 8:00 AM - 8:00 PM

Saturday: 8:00 AM - 8:00 PM

Steam Clean My Carpets LLC accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Steam Clean My Carpets LLC offers free project estimates.
No, Steam Clean My Carpets LLC does not offer eco-friendly accreditations.
No, Steam Clean My Carpets LLC does not offer a senior discount.
No, Steam Clean My Carpets LLC does not offer emergency services.
Yes, Steam Clean My Carpets LLC offers warranties.
Steam Clean My Carpets LLC offers the following services: Steam carpet cleaning. Upholstery cleaning. Tile cleaning. Grout cleaning. Area rug cleaning. Stain removal. Spot removal. Odor removal. Pet urine removal.
We do not do wood floor cleaning nor do we do maid services.

Contact information

2845 LaFoy Ct, Deltona, FL 32738

http://www.steamcleanmycarpets.com

Service hours

Sunday:
8:00 AM - 8:00 PM
Monday:
8:00 AM - 8:00 PM
Tuesday:
8:00 AM - 8:00 PM
Wednesday:
8:00 AM - 8:00 PM
Thursday:
8:00 AM - 8:00 PM
Friday:
8:00 AM - 8:00 PM
Saturday:
8:00 AM - 8:00 PM