Response from All American Termite & Pest Control
{Removed members name}, After talking to you on the phone I wanted to explain the situation again. First you told me you were not happy with the Free termite inspection but the pest control treatment was good. The reason you told me you were not happy with the Free termite inspection was because you just found termites in your house (4 months later). As I explained to you on the phone, the Free inspection just describes what was visible at the time of inspection and does not guarantee the absence of Termites (yours showed no signs of termites but you were recommended to get a preventative treatment because of conducive areas, but you declined). Termites can show up later after a Free inspection at any time 2 months, 4 months, 6 months, 1 year or more. A Free inspection is just an inspection not a treatment. A treatment will prevent them from showing up later. I’m not sure how we messed up, but I am truly sorry you were not happy with our service. I would offer you a refund but it was a free inspection. I can however offer you a large discount on a termite treatment. Just let me know if I can help. Thank You Shawn Manchette (844) 644-PEST (7378)