Yogui International

They did a fabulous job. My kitchen looks beautiful and I am incredibly happy with their service

unknown

Customer service must be dramatically improved to match the quality of the product and installation. I read many comments on the Sun Sentinel website regarding Yogui International, the reputable name and overall many years into the business. So with all my research, I decided to hire them for my kitchen remodel. After visiting their facilities in Delray, I saw firsthand the high quality product. After signing the contract, I thought it was necessary to go over and recheck the cabinet measurements. Apparently this did not go well with Pablo, the seller. It was very hard to deal with him. He is not able to manage the stress of the heavy workload while dealing with customers. Pablo tried to convince me that the measurements were right. Another pending item was the replacement of a single cabinet door with a double door. Two months prior to installation, I informed Pablo via email my decision of wanting a double door instead of a single door. A single cabinet door was sent. When I pointed this to Pablo, he stated that “You are the pickiest customer I have ever worked with”. A second installation appointment was required to remedy that, the awesome crew showed up without a confirmation call. Please note I said the awesome, which is very true. The crew is extremely professional, neat and on top of all the details. Without a doubt customer service is not the best and it was very hard to deal with, but the end result is great. I am enjoying my new kitchen.

Designer made changes to the unit without consulting us. A dispute arose over the eventual unit. Most of the desk drawers were about more than 6" wide making them unusable. The company refused to correct the problem unless we paid more money. We had used them previously for a different job and liked that job - but this screwup was unforgivable. They are not a first rate operation

Although it took about a month longer than promised, this company dis a top notch job of installation. They also did a remake of an existing home/office and did an excellent job. they are now making my wife a home office. This company has first rate craftsmen who do not mess around. They come into the house and do a professional, clean installation. Their price is fair - perhaps even low for the work they do. Have been very happy with them