Passeri Marble

Stay Away!! I do not know how this business owner Deborah can still be in business after scamming so many customers including myself.. it’s not worth the stress nor the hassle to deal with such a scum bag like Debbie!!!

This business is a complete train wreck!!! STAY AWAY!!! Owner is an absolute nightmare to deal with!! If you get involved with this business, you were warned. One look at their offices and condition of their business should be enough to make you RUN. They told me 2 weeks to fabricate and install countertops. They were completely uncooperative, unprofessional and belligerent throughout the process. I have emails and text messages that all prove the lies and the unprofessional and discourteous attitude and business practices of this owner. I would be happy to share with anyone who wants to see. It took 4 months and starting legal proceedings to finally get the countertops installed, only to find out that they damaged the island countertop and did not disclose the damage until I saw it and called them out on it. Repeated no show and no communication. The total fabrication is horrible. During installation they damaged my cabinets and never returned to repair them. If they didn't already have my slabs, I would have abandoned them and used ANY other fabricator I could find. It is my fault, I should have read the online reviews on yelp about this business, it seems she treats all of her customers the same way. I take responsibility for using this business, but want to warn any potential customer to be aware of this nightmare. This business doesn't even deserve 1 star. I want my cabinets repaired and I want financial restitution for the undisclosed damage done to the island countertop. I attached pictures of the damage to the stone and to the cabinets.

There were some coordination problems with the new cabinets because I chose not to replace all my wall cabinets. But the designer was able to chose a cabinet maker that would make coustom self closing doors of the size I needed to blend perfectly with my new base cabinets. The owner Debby was able to guide us to pick the perfect stone slabs that complimented our home. The counter tops are a work of art and I would never use anyone else where stone counters are used. The job was coordinated so that we were with out the use of our kitchen for only a few days. We love our new kitchen.

Complete design and installation of my kitchen. The job was complicated by the fact that I chose to reuse my wall cabinets and their designer was able to us a cabinet maker that could make coustom doors for those existing cabinets and match my new base cabinets so that we got a complete matching look in our kitchen. Debby the owner was very helpful in guiding us to select the perfect stone that would complement the decor in our house. We are so happy with our kitchen it is now our favorite room in the house. The job took two months to do but we were only inconvenienced a few days because we were with out a sink and some kitchen appliances for just a few days. The job was well planned.