Palm Beach Kitchens & Interiors

I learned about Tracy through an Angie's List Big Deal coupon. We were about to put our house on the market and I wanted to explore the home staging option. I wasn't convinced I needed help with this, thinking it was all about removing the clutter and depersonalizing the house. Tracy was terrific about educating us on the many options. She came in with a great crew of painters, handymen and electricians, and "took charge." She improved lighting, painted walls, put up prints, rearranged furniture, and generally updated our entire home. The result? Our house sold quickly and close to the asking price in a highly competitive market. The buyers, who loved the look she created, wanted to purchase it with everything "as is."

I thought it was a good experience. The woman who came was very friendly and personable. She listened well and had some great ideas.

We had an unfortunate start. I called Tracy and left a message with her stating that I bought the $149 coupon and was excited about having her come for a consult as I will be having each of my rooms painted. I explained in the message I have a small ranch with 2 bathrooms. A week went by without hearing from her so I emailed her on the 7th day, actually it was about 10:45 pm that night. Within a minute she phoned me apologizing for the lateness of hour saying she was so busy with work she thought it only about 8:00 pm. She apologized again for not replying to my phone message the previous week saying she had been thinking about me but had a family emergency. I gave her the benefit of doubt although in reading her reviews on Angie's list I knew she had given that excuse to someone else as well. But, I am pretty easy going so that didn't bother me too much and she was quite apologetic so we made an appointment for Thursday afternoon on Feb. 7th at 2:00 p.m. Unfortunately, on Feb. 7th, after waiting until 2:30 p.m, I called her and her voice message came on. I just hung up thinking she should show up soon and I immediately got a phone call from her saying she was held up in a meeting and she asked " did I still want her to come". I asked her where she happened to be and she said she was on the road. Since I had asked a good friend to be with me for her design consult, and we were both in anticipation of her coming, I said yes, I still wanted her to come and she arrived close to 3:00 pm. When she arrived she apologized again saying "these things happen" which I immediately thought "unprofessional and probably didn't really care because it was only a $149 coupon consult"; again I gave her the benefit of doubt and my friend and I wanted to get going with the consult. Tracy was very pleasant and ready to get to work with the consult so we proceeded to go through each room while I explained that all rooms would be painted and also the ceilings and woodwork as well. I asked some questions on furniture placement which she was very helpful with and within the 2 hours (per coupon) we had enough time to decide on the colors of both bathrooms, my dining area, living room, and a color for my ceilings and woodwork. She was helpful and mindful of my likes and dislikes and before she left we sat down and she made a list of my colors with their names and code #'s. I was a bit disappointed she would not be sending me the paint color swatch cards with my choices but she said she was not able to get them easily from Benjamin Moore customer service anymore. (I had read in her reviews that customers were pleased to get them previously). She left a list of paint contractors she uses and also the name of a plasterer since we have need of repair on a few walls. All in all I was glad to have her help in paint color selection but I honestly felt after she left I probably could have made my own color choices but it would have taken me quite a bit more time in doing so. I still had to make a trip to my paint store to get the color swatch cards. I was glad to have her opinions about furniture placement and will try some of her suggestions.

Moore Home Staging & Design was very accomplished at what she did. She is very good at what she did. She is quick and efficient. She is very friendly, warm and friendly.

Tracey was very helpful she first came to our apartment and then traveled to our new home and adapted the furniture colors to color themes we liked that would match the aspects of the home and our taste. She was very professional and patient and we recommend her services for anyone looking for assistance with designing their home in terms of painting .

Overall an excellent experience!

The end result was a success, in that I did sell the house after just three months on the market. It was in part the renovations that I had already done, and in part Tracy's work. I liked the way the house looked at the end of the process, but I did feel that some of the work had less of a return on investment than I had wanted. The subcontractors were a bit of a mixed bag. I was very happy with the painter, Chuck, and I was also happy with one landscaper. Tracy brought in some additional landscapers who were less costly, but they had no clue what to do when Tracy left them for only a couple of hours. The handymen were also a mixed bag. Travis did a good job on a vinyl bathroom floor, but he also took a full day to finish a 6x8 space. The other handyman, Roger from Quincy, worked more quickly, but was haphazard in my opinion. I had to re-do a lot of what he did: - taking down a rusted basketball hoop, but leaving a sharp metal base just kind of bent over (I cut that out myself later) - installing doorknobs with a more modern finish, but they stuck and needed adjustment - replacing the faucet in a half bath, but leaving a leak in the supply line that made a mess in the basement below. Roger was one contractor I would not use again. The other thing I would do differently next time is to ask for the sequence of work to be clear up front. In a couple of rooms, the painters were already done, but then Tracy had the electrican change fixtures or the handymen change hardware, and it created wotk that the painters had to re-do.

Very well. Tracy was very responsive and maintained good contact. We are very busy with a lot going on, not to mention a large renovation to our house. Tracy was over twice and gave us some great suggestions as to ways to proceed, particularly with paint colors, etc.

After the visit, increasingly, I felt rather bad about my unit. This is a very old brownstone and a lot of our furnishings are valuable family antiques which I am not ready to part with. In addition to traditional style, I enjoy eclectic, off-beat, and Asian-influenced modern. I had the feeling that Tracy is more comfortable with more conventional things and homes. The one room we do get the most positive comments on is a powder room featuring 2 matte black walls, 2 antique white walls, Asian touches, white paper globe overhead light, pale green rug on white tile/dark grout floor. She immediately suggested it be painted a translucent white, etc. and felt the room did not work at all. For most of our visitors it is often singled out as having a great look. Our house is traditional with unique personal touches, but that bathroom is the room most commented on all the time. I did talk too much about what we would do if renovating, and should have just kept her on arrangement suggestions alone, so part of the blame is mine for talking and not just listening to her. We do enjoy the features of this unit - very high ceilings, crown moldings, old inside shutters, etc. - and would remove a lot of belongings if we were "staging," but for the time being we are comfortable living with what we have, and were only interested in advice in setting things up in the most advantageous manner. Tracy is knowledgeable and very personable, but I think our aesthetic values are at odds so that the outcome was less than I had hoped for.

The experience was okay. I was not that pleased with the deal as she did not follow the budget we provided.

We had a wonderful experience working with Tracy. She helped us plan the colors for our house. She also walked us through the process of picking colors and materials for a kitchen remodel. Tracy is competent, thoughtful and a fun partner in the design process. We used a big deal certificate for the first session, but liked her so much that we scheduled a second (follow up) session. We have not seen the colors on the wall yet, but we are confident that they will be great. We would highly recommend her based on our experience. Thanks, Tracy!

Ms. Moore arrived and was generally friendly and very professional. She walked through our house with us, listening to what we needed functionally and answered our questions adequately. We were hoping to get from her more ideas for decorating certain rooms. She said she would send us notes but has not yet done so. The deal states that we would also get a color consultation but Ms. Moore stated that we would have to set that up as an additional service. Overall, we thought we would get a little more insight from the appointment, but the info we did receive is useful.

Ms. Moore seemed like she was more used to staging rather than creating a space for families to live. She said that she would follow up with helping us get new window treatments, but failed to do so.

I expected them to provide suggestions to help with my remodeling. All she did when she came to the house was try sell me carpeting. She didn't have any ideas that would be helpful.

The experience went well. I am not in a place financially where I can afford her services but the consultation gave me some hope for my small space.

She came to our home and was prepared with a color wheel and catalogues of examples of home interiors. She asked both of us about our preferences and what we didn't want. She spent time with us on each room and helped us negotiate and come to an agreement. She didnt move on to the next room till she checked in that we were both happy with the color selection and not just okay with it as a compromise. When we bought the actual paint samples we had to do minor modifications, but overall were very happy with the colors we chose

Tracy came for 2 hours the first meeting and established expectations with us. She toured the entire house and gave us many good preliminary ideas and feedback based on her first impressions. Because of that positive taste of what she could offer us, we agreed to meet again, and since met 3 or 4 other times for 2 - 3 hour sessions. We also had many phone conversations and email communications in between. We ended up staying mostly focused on the living room and kitchen/dining room. Tracy found 2 area rugs that we loved and helped us choose fabric for the window treatments. She recommended painting cabinets - a huge improvement that we never would have considered on our own - and chose the perfect paint color with us. She introduced us to a few contractors who we chose not to use because we had less expensive alternatives because of personal connections. Tracy never made us feel pressured; she was always patient and professional with us, every step of the way. She worked hard to find us great options within our limited budget. She gave us a few complimentary hours based on the fact that we had a minor setback and change of plans with one of the rugs we initially chose (which was not her fault but rather a misrepresentation of the quality of the rug online). Over the course of our experience with Tracy, not only have we been satisfied with the results in our home improvement, but we also established a personal connection with her. She even texted me when she heard I had pneumonia to ask if I needed anything! Tracy went above and beyond for us, and we would definitely use her again for a future interior design project.

Ms. Moore came across as knowledgable about design however didn't come across as very focused on my project or a good business person. I was to have paid for an hour in-home staging for one room and what I recieved was her taking pictures of my home interior, we discussed a few color palets, and a general contractor that arrived 30 mins later that provided me a proposal for re-work of my living room including construction that was completely overpriced. My next meeting with her was at a carpet store and she had nothing picked out from the time she spent in my home.. We spent a lot of time "looking" then at the end of that time, un benouced to me it cost me another $75 for an hours worth of her time. At the end of the day I really did not feel like recieved what I was paying for. Very nice person, seems knowledgable in the area of home design overall, not focused on my project and I was unhappy with the lack of results. I have not heard back from her since the trip to the carpet store.... I was disappointed.

She gave us valuable advice in preparing our home for renovation.

I was very pleased. I set some long term goals and had some immediate improvements. I will use this designer when I am ready to begin some larger projects. I felt she took the time, even on this small consultation, to understand what I wanted to achieve. My house looked better after the changes she suggested.

,What a pleasure working with Tracy from Moore Home Staging and Design. She is very knowledgable, and can recommend, suggest,approve of or disagree with colors, patterns, textures, placings, etc., and make one feel very comfortable and happy with the final decisions. Without her help it would have taken us much much longer to select the tile, carpeting, paint colors, furniture rearrangements, changes, etc. to our entire home. We would recommend using Moore Home Staging to anyone considering redecorating or updating their home.

Tracy was very professional in her attitude, she listened to my concerns and gave me solutions.

Awesome! See above for full description. After the color consultation, Tracy came back and helped me choose carpets for the two bedrooms. She will also help me with design ideas for the bathrooms, extra bedroom and living room, and french door window treatments. Tracy is fun to work with. She is knowledgeable and I look forward to working with her in the future.

I asked Tracy to help me to design layout of my guest bedroom. Although layout design is not what she usually does, Tracy did an excellent job. She was punctual, professional and very nice to deal with. Tracy accommodated my suggestions and supplemented them with her own ideas. As a result, we came up with a great layout, exactly what I was looking for.

It went very well and she took her time and was not in a rush. I would definitly recommend her.