In January the HOA wanted to replace broken sidewalks by removing trees and/or roots that grew under the sidewalks and caused them to crack. The HOA came around and marked trees that should be removed but the HOA wanted the property owners to pay $750.00 per tree to have them removed. The contacted a company called CLEAN TREE to do the work. I said "yes" and on April 9th Clean Tree showed up and started cutting down my tree, which was so big they wanted $900.00 from me to do it. I asked if they would just trim another tree and they said yes for $150.00 more for a total of $1050.00. They deposited the checks on April 29th. I wrote out two checks totaling $1050.00. When they finished cutting the big tree they started to leave so I asked why and they said the truck was full and they would be back. I'm still waiting, it's now May 21st, for them to return. I contacted the HOA three different times to ask "what's going on?" and three times he said he would check on it and get back to me. I'm still waiting for the HOA to get back to me but now he's on three weeks vacation starting May 7th and Clean Tree is not working in the plat anymore. What ever you do, don't pay these guys until all the work is done.
Description of Work: Tree cut down, tree trimmed, remove stump.
Rating Category
Rating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
2.0
$1,050
Lisa K.
01/2019
1.0
tree service
+ -1 more
I was contacted by George immediately upon making my request on Angie's List. He came in about an hour to give me an estimate. The price was good so I told him he got the job. He said they would come back that afternoon. He called at 4:00 to say it was too late but would be there 1st thing in the morning. They were a no show. I called 3 times the next day and he kept promising they would come that afternoon, then the next morning, etc. He never showed up. They wasted my time and never bothered calling. STAY AWAY FROM THIS COMPANY IF YOU WANT YOUR JOB DONE.
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Service Categories
Tree Service,
Landscaping
FAQ
Clean Tree Trimming, LLC is currently rated 1 overall out of 5.
Clean Tree Trimming, LLC accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
Yes, Clean Tree Trimming, LLC offers free project estimates.
No, Clean Tree Trimming, LLC does not offer eco-friendly accreditations.
No, Clean Tree Trimming, LLC does not offer a senior discount.
Yes, Clean Tree Trimming, LLC offers emergency services.
No, Clean Tree Trimming, LLC does not offer warranties.
Clean Tree Trimming, LLC offers the following services: Tree Trimming, Pruning & Removal, Clean Up, Mulching