Plumbing Experts

I had a disappointing experience with Plumbing experts. They arrived to address a plumbing issue, but I was taken aback by the way they handled the situation. Instead of consulting with me about the necessary repairs and costs, they proceeded to do the work without seeking my approval. When I received the invoice ($880 to fix a toilet seal leak), I was shocked by the high charges. It felt like I was taken advantage of, as I had no opportunity to weigh my options or decide if I wanted to proceed with the work. Communication is essential in such services, and I left feeling disregarded and frustrated. I would caution others considering their services to ensure clear communication beforehand. Unfortunately, I cannot recommend Plumbing experts based on my experience. Transparency and customer consent are vital, and I did not feel like a valued client.

I was not at home. The plumber from Plumbing Experts said he replaced parts in the tank with new ones and also loosened the handle on the shut off valve. This was in August and this week the same toilet had the same problem. Of course the warranty was 30 days only so I called another plumbing company. I then was here myself and saw the parts that had been called new when installed but certainly appeared to have been in use for much more than two months.450.00

This company floods your mailbox with coupons and advertisements in home magazine. they even offer a 10% off coupon on all work. A come on for their ridiculous prices. I called the for an estimate to repair a short gas line pipe leading to my generator. They came and quoted me a ridiculous price of $599 . More than twice of what another plumber quoted. When I said no, the guy offered to take 20% off the price, reducing it to $ 479. I told him goodbye. I called his office to complain about the price. The woman told me she would tell the owner. he never called back. These contractors try to rip you off anyway they can. They think you have the word STUPID on your forehead. They want to make the same money as a doctor or lawyer, with their limited education. This is one of those companies that is somehow doing so well, that they throw out ridiculous prices, knowing that more than half the people will not respond. They make their money on the small amount of suckers who do. Well there's always an honest reasonable plumber out there, you just have to get about 10 estimates before you find him. Don't contact this company, they will rip you off !

The gentleman Carlos on the phone was very professional and the receptionist was very polite. We determined the appropriate replacement and agreed on a price which was lower than Home Depot by about $200 + dollars. A coupon in the local flyer for 10% was cheerfully redeemed after we determined the final price. So no funny business! The installer, Barry was super nice and very professional. Was careful and cleaned up when finished. One of the best experiences yet.

they charged me $243 for the job, that didn't worked and tried to charge $3600 to complete the job, not only that, they left my house as a complete mess. When the guys was doing te job said to my wife, bad news for you but good for me because i'm going to charge you more.

Doing a complete bathroom remodel. Checked with several different plumbing companies and all were extremely expensive and none would come to our home to discuss with us or to give an accurate estimate. Then, through Valpak we found The Plumbings Experts. I called and they were extremely professional and pleasant. They made an appointment to have a plumber come to our home to review our project. Alex was the plumber who came to meet with us. He was punctual, professional and thorough. While their price was in line with our other quotes, the Valpak discount made them less costly. Plus they included some extras that we needed done - extras that the other companies wanted to charge us $500 for! Alex made three trips to our home to complete our project. I can honestly say this is the best experience I have ever had with ANY plumber or plumbing company. They were completely professional, thorough and responsive to our every need. They also did a great job cleaning up after themselves, removing all debris and trash and even vacuuming their work areas. I cannot praise Alex and his company enough. We highly recommend them and will definitely use them again for future plumbing needs.

Terrible, service tech was polite. That is the good part. Everything else was terrible, from the telephone receptionist to non call back from the owner etc. Lose their number.

My tenant called this company to come route the line. I was shocked that he quoted $450 to route out a line and even more shocked when the charge to my credit card was $539 for a 20 minute job. Would never use this company again and gave the tenant other companies to use in the future.

Good responsiveness and professional phone demeanor, but that's where the positive part ended. We had a faucet that was leaking. The guy looked at it and told us the sink was prone to problems and was an expensive sink that would cost at least $1000 to replace ( My husband ended up finding the exact same sink for $290 on Amazon, so the guy they sent out who seemingly was an expert gave us completely wrong information) . He recommended we look into replacing the sink, but offered to "disassemble" it to take a quick look. Price was crazy to even look at our sink to do a determination-- $129 in addition to the $58 service fee we were already paying. We declined and even the guy admitted that price was outrageous to look at the sink. Later, my husband ended up fixing the sink by tightening two screws. I felt this guy was dishonest and really trying to take us for a ride-- either that or he had no idea what he was doing. It was a simple hardware repair. While we had him there, after we declined to do the "diagnostic check" of our sink for $129, we thought we might at least have him snake our bar sink. Cost to do this? $258. Ridiculous. I feel he took advantage of it being a holiday weekend as well as had outrageous pricing.

They did a great job and were very personable. They did an extraordinary job and perfection is what they strived for every time they came to my house. They were patient and had excellent customer service. When they said they would call back they would actually do so.

Was told someone would come out before 4pm. Tech shows up approx 4:15, no problem. Show him first sink with cold water drip. I was told you cant get parts and to just replace faucet. Second, showed toilet that I wanted guts replaced and was quoted $189.99 plus tax equaled $238.99. Seemed pretty high. Then shower leak, told I need new cartridge, $200.00. Then toilet tank bolt, states it couldn't be replaced. Really?? Here's what I think...Tech shows up at end of day, doesn't really want to work, gives me high quotes didn't even ask if I wanted anything done, then states there's a $49.00 service fee.

We were getting a new washing machine on 2/7/2013. On 2/6/2013 the old machine was moved and the drain pipe just fell apart from age. We called Plumbing Experts Inc. and they came out in a few hours. They replaced the washer drain pipe with a clamp and pvc pipe They also replaced a faucet and capped off two old water lines. Later that same eveing we noticed that one of the capped lines was leaking. The next morning they returned and fixed the problem. Later that day we discovered that two of our toliets and the cold water in the sinks did not work. When we called the office they told us they would come out the next morning. When we told them that would not work for us, the young lady became very short with us. Later that day the service person called us and said that he probably did not turn a valve back on. He then instructed us on how to find the valve and how to turn the cold water back on. We feel the service was fast but not of good quality. The price also seemed too high.

We called to get an estimate on removing and/or replacing a garbage disposal and installing new pipes for the sink and drain. Technician explained our options in detail and completed the job in a professional and courteous manner. The labor cost is a little high, but we had excellent service.

i called them for repairing a dripping faucet. they said it should better be replaced and i had them do it

Plumber arrived on time with the equipment ordered. Agreed on the spot to replace leaking hose bibbs at a reasonable price after installing the hot water heater. Destroyed a folding table that was preventing access to the installation. There was a plank ontwo brackets above the washer/dryer and to the left of the hot water heater. Instead of sliding the plank down, he proceeded to saw off about 6 inches of it. While on the premises to install the hot water heater, the city inspector drove bye and asked for the permit. Of course, the company had not pulled a permit but told the inspector they had requested it that morning. He promptly got on the phone to his office and told them to pull the permit and turned to me and said it would not be any additional cost and that I should have it by Friday, 9 November. It is 2 weeks later and I still don't have a permit. Now that the city has a record of it, they will hound me for it for years and years. He also replaced one bibb that was not leaking and failed to replace one that was. While hot water heater was professionally installed and the plumber personable and clean, I doubt that I will use them again.

I am not sure I would use them again in the future, they went way over budget.

The pllumber arrived on time and completed the work in a professional and timely manner.

I hired Expert Plumber To install single lever water valve for future washing machine installation. The work included Opening the wallboard to add extension to relocate the water valve a few feet. Cost $429. While plumber was on sight I noticed leak under 2 of the 3 bathroom sinks. Expert Plumber took a Look and told me new traps were installed incorrectly by previous owner. I suspect the new sinks were not installed by professional plumbers. Although only two sinks were leaking I asked him to also change the third trap too avoid future leaks. Cost $297.00. The next day both sinks were still leaking. I called the Expert Plumber back to fix them. He told me the real problem was that the new sinks had cheap plastic pop- ups that just didn't fit right. He could replace with metal but the cost would be $200 a piece for these littlle metal parts. I was shocked at the price and questioned him whether the pop ups come with new sinks. He told me they do but if I buy a sink at Home Depo, they will all come with these cheap plastic pop ups. I felt I had no alternative so I paid him $600 for these pop ups. I went to Home Depo the next day and was told I had been ripped off by Expert Plumber. Home Depo employee said I should report him to the better business burea because no pop-up costs $200. HomeDepo hi end sinks By Koehler cost only$150 and of course come with metal pop- ups. I give expert plumbers an F for cost and sales tactics.

Overall the work was done very professionally and we had a very good experience. We now know it pays to have great work done even though it is costly.

He did show up in time and had all the equipments, but they are way too expensive.

Exellent. Everything went as planned.

Cost $49 just for the estimate. Estimate said $250 for all material and labor. $35 was added later for a plastic handle which costs less than $5 at Home Depot. $323 for 10 minutes worth of work. Should have waited for Roto Rooter

The woman who answered the phone was courteous and professional. She said she could send someone right away. He arrived promptly, assessed the situation and advised me of the cost. He was also courteous and professional. He went right to work up on the roof. He periodically checked the water flow in the house to see his progress. He did not leave until he was sure the block was gone. I was really impressed with this company and would call them again for any plumbing need.

The technician was Dobrica Cakic and he was very professional. I hope the company tells him how happy I was with the work he did.

He was friendly, courteous, professional and charges for his services fairly. I wouldn't use anyone other than Mr. Olenik for plumbing problems.