They put in our pool ten years ago which was great. So when my heater started leaking and the bypass they installed did not stop the flow to the heater, I figured I would call and see if there was something else I needed to close off, or even what they would charge to take the heater off. I spoke to a person who said someone would call me back. I never received a call back or any other response.
Description of Work: Put in our pool than failed to call back for a repair question.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
1.0
punctuality
4.0
Robert W.
08/2012
4.0
swimming pools
+ -1 more
It went fine and we did not have any problems. It was a good company but I have heard of better ones now. Their pricing was fair.
Description of Work: I used The Pool People Residential to put in a swimming pool and screened lanai.
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
$50,000
R A H.
12/2009
1.0
pool cleaners
+ -1 more
They profess that they will have pool complete by 10 weeks or you receive a 5% refund. Had to make several calls to ask when tasks were going to be completed. The VP-John Barr does not return phone calls promptly,yet, they state they are always there to hear from you. My last call to him was he making excuses that he could not schedule sub-contractors. Who's fault is that? Not mine.
Description of Work: This company was hired in August 2009. Permit was ready the first week of October. They dug the pool, shot gunite and the standstill came for almost 30 days.
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Service Categories
Pool Sales Construction and Installation,
Pool and Spa Service
FAQ
The Pool People Residential Inc is currently rated 2.6 overall out of 5.
No, The Pool People Residential Inc does not offer free project estimates.
No, The Pool People Residential Inc does not offer eco-friendly accreditations.
No, The Pool People Residential Inc does not offer a senior discount.
No, The Pool People Residential Inc does not offer emergency services.
No, The Pool People Residential Inc does not offer warranties.