Pack On The Go

I would highly advise finding an a different company for these services!!!! We experienced an electrical house fire and our restoration GC suggested pack on the go as an option for our content cleaning needs and storing of belongings. The initial process went fine with some minor glitches in communication. The actual crew that packed and dropped our belongings back off to us were great! HOWEVER, as we unpacked our belongings things were missing, broken, and not cleaned. Initially I just informed our GC of the situation so that they knew for the future when dealing with new clients. As we continued to unbox things we realized kitchen items still with insulation in them from the attic. When our GC got in contact with the owner Nick, he then called me. Even after having a horrible outcome in service I still wouldn’t have written a review if it weren’t for the behavior of the owner during this phone call. He didn’t even apologize, first thing he said was “ let’s get something clear” as well as stating it “ was a missed box” and basically called me a liar as well as told me I was not his customer that the insurance company was because that is who pays him. I quickly informed him that I indeed am the customer as I am the one who pays the insurance policy and it is my belongings his company was caring for and I was the one who selected them. This unprofessional behavior from an owner is unacceptable. I have attached a few photos of items that were unpacked and not cleaned or broken.

IF I COULD GIVE LESS THAN 1 STAR I WOULD. This company is NOT PROFESSIONAL WHATSOEVER. I had the misfortune of having a water leak in my house that caused insurance to call this company to "manipulate" my things in my house for the floor to be replaced. When it came time to unpack my boxes. I have ***THOUSANDS OF DOLLARS OF DAMAGE AND STOLEN PROPERTY!*** I'M MISSING/ HAVE DAMAGED: -Oakley backpack MISSING - BRAND NEW Chanel Bleu Cologne MISSING -A wallet!!! (COMPELTE WITH LICENSE, CREDIT, DEBIT CARDS ETC.!!!) MISSING -Shattered 5 foot glass framed artwork (X2!!!) -Broken Electronics including Blu-Ray player that no longer works right- because when they packed the boxes, they literally threw everything in there without even wrapping it first!!!! -Scratched BRAND NEW LEATHER COUCHES I tried calling this company about all of the damage they'd caused and they're not willing to do ANYTHING FOR ME!!!! DO NOT USE THIS COMPANY! IT IS AT YOUR OWN RISK (AND COST!!!!)

From the beginning to end, it was a great move. Nick took the time to help, because it's a three step moving process and he helped figure out the process. Then Julie, worked with me to survey and get it right to the move. The movers were professional, took the time to pack everything and in less time we thought so price was lower than estimate, a first for me. As a realtor, I work with a lot of people, but personally found this group to be excellent. Will not only recommend, but using them again for my bigger move.

Quick. Efficient. Took extreme care not to touch newly painted walls. Move king size bed, dressers and armoire to 3-floor master bedroom without even a bump. On time when we started and finished quicker than anticipated. I would give them the highest rating possible and will recommend to everyone.!!!

Very well and very curious . Neighbors even how professional the movers were.

Just used the Pack on the Go team for a local move in Pompano Beach. Best experience I have had with movers yet!!!! I will definitely use them for my next move and I highly recommend them! Great job Pack on the Go team!!! Thank you Susie, Andre, Vincent, Freddie and Jose!!!!!!!!

Very smooth - Very easy crew to work with. Move finished on time and cost was as quoted!

Excellent service. Punctual, friendly, hard working, quick. Very professional.

Outstanding - Team was efficient. Billy, Mike & Jason were positive & upbeat and worked really well together: Will recommend & use again if need be.

Excellent; Billie is an excellent manager & move coordinator. Not sure what we would done without him.

On time, reasonably priced, courteous, great experience.

They called me when they were to, delivered at correct time & called after to make sure everything was done.

Move went ok. But furniture wasn't reinstalled properly. Mover forgot to advise me so heavy shelf fell and damaged the furniture. Instead of submitting my claim to their insurance company (damage was covered by basic amount), company sent its mover who reassembled furniture. The mover was a truck driver/mover who is a very nice guy but didn't have the experience to professionally repair the damage. So the attempted repair made the damage worse. Company failed to respond to my email with photos.

It’s not often when a company promises a lot and actually delivers more. That’s exactly what you get with PackOnTheGo. Nick, the President is first-class, his company is first-class and his movers are first-class. It’s obvious that they pay attention to the details and small stuff that ultimately makes the big difference. Their movers handled our things as if it was their own. That’s special!!! Moving is stressful but PackOnTheGo movers went above and beyond the call of duty to make it a real pleasure and a stress-free experience. People need to know that there’s a real difference in movers. PackOnTheGo is in a class of their own, delivering unrivaled service and an unbeatable value. Well done!

Exceeded my expectations, outstanding service and professionalism from beginning to the end

Misty who does the scheduling could sense I was stressed out and she assured me not to worry. Also Nick helped the transition of moving my mother run smoothly.

The movers were quick, efficient, packed and unpacked at the new location. Cleaned everything up so there were no boxes, papers or anything else to dispose of. They were very careful with everything they moved and made sure furniture they were placing was centered on the walls they were placed against. They put pots and pans and dishes away in the cabinets and even asked how we wanted the glasses (open side up or down.) I highly recommend this mover for any moving you have whether it be local or long distance.

I made arrangement with Pack On The Go 6000 miles away and the service was excellent. The amount listed below covered storage and three moves and shipping. Being that until I came to Florida to make arrangements to send the items belonging to the family member who passed away I had never met the owners of the company the services they provided was superb . I would recommend using this company for all moving and storage needs.

I tried to get quotes from 4 different shippers. I got a quick response and this turned out to be the best offer. Communication was excellent. The piece was professionally wrapped and arrived very quickly. My emails were always responded to with all questions and concerns taken care of.

They did a fantastic job of packing and getting the items to me quickly. I obtained estimates from several shippers in the area and they were the least expensive and did a fantastic job on both lots.

From first contact through completion of the move all of the representatives were helpful and very friendly. Even when it turned out that they under estimated what would go to their storage, they were willing to stick by their quote. Clearly a business that cares about its reputation!

The team arrived on time and was very professional. They carefully packed all my Mom's small/delicate items as well as her furniture on the day before the actual move. Moving day went equally well - professional, prompt and very kind, the team worked hard, answered all our questions and had everything in place more efficiently and quickly than we would have thought possible!. Nick, the owner, helped us with storage for items we didn't have room for, reminded us about calling utility companies and took much of the stress out of moving. Fair price, personal service and a positive experience - we will be calling them for our next move.

Nick Ford, the owner, and his team delivered exceptional service during our recent move. We have used them before for my husband's office move two years ago and I knew without a doubt that I would use them for any move I ever have to make. First, Nick was able to accomodate my VERY last-minute request to schedule our in-town move. His office called me the day before to confirm our appointment time. The three-man crew was excellent, hard-working, and very professional. They arrived on-time and began to work right away. They finished the job within the time frame Nick estimated and we could not have been happier with their work. The guys were very careful with our things and with negotiating corners and stairs...nothing was damaged (including my freshly painted walls). They set up all the beds and were very accomadating of my requests for repositioning furniture. To sum up in a few words how we would describe Pack on the Go: Professional, Efficient, Good Value. I would definitely recommend them and would use them again.

I would say they were very very reliable. They did everything I asked of them, they were cooperative, they were on time, and I was very pleased with their service.

Overall they were very good, two issues arose. The first being a rude staff member, who was let go. The second is the way they packed items several small and night stand which were full and this caused damage and hassle.