Armored Impact Windows & Doors, Inc.

We had an excellent experience with Armored Impact Windows and Doors. Leo, the owner, was fantasticâ he offered us a great deal and was incredibly friendly and communicative throughout the entire process. His project manager, Matthew, was just as wonderful. They kept us informed every step of the way and made sure everything went smoothly. The job was completed as scheduled without a hitch. Highly recommend them for anyone in need of quality windows and doors!

The entire team from A-to-Z at Armored Impact Windows was amazing! In a market full of competitors, they rose to the top! The whole process was seamless and they help me and my wife along with updates and they took care of the permitting and dealing with my challenging HOA board. we are just amazed with our new windows and doors. We are very picky homeowners, and we watched with an Eagle eye over the installation. We could say that they were tremendously, professional, clean and very quick. Highly highly recommend!

Working with armored impact was a great experience for me. They kept their promise on their timeline. The instalation was quick clean and professional. They have a very efficient crew. The quality of their products is top notch I recommend them to anyone

I highly recommend Armored Impact Windows and Doors. My husband and I recently moved to south FL and we were scared from the horror stories we heard about hurricane season. We wanted to make sure our family and our home would be safe through this transition. We came across this wonderful company, who not only informed us about all the pros, but made the process so easy and convenient for us. Since install, our light bill has gone down significantly because of their energy saving technology that only allows a certain amount of heat energy into our home. The windows and doors are of amazing quality and have increased equity of our home. Armored Impact was very professional at all times and I cannot thank them enough for the amazing communication they provided through this journey. I highly recommend this company to anyone looking to upgrade their windows and doors!

**Beware of Armored Impact Windows and Doors** Hiring Armored Impact Windows and Doors has been the biggest mistake I've made as a homeowner. In April 2022, I contracted them for impact windows and doors, including a wall of sliding glass doors that go floor to ceiling, but what followed was a nightmare of delays, lack of communication, mismeasured installations, unskilled workers, and damage to my home. Despite thorough vetting, they have proved to be deceitful and incompetent. The Operations Manager, Matt, ignored my calls and emails, then dismissed my concerns by accusing me of "disrespecting their expertise." From the start, Armored Impact Windows and Doors fed me empty promises. They assured me that all work would be completed by early-July 2022 at the latest. Instead, the installation didn't even begin until the end of August 2022. The workers, who barely spoke English and were clearly unskilled, left sloppy caulking on walls and windows, used 4x4s to fill mismeasured spaces, and left ledges designed to terminate at a wall unsupported. After retaining an attorney, a forensic inspection revealed that the issues extended beyond cosmetic flaws. The incomplete installation included clear code violations, structural issues, and water damage, which led to mold growth. Additionally, as large gaps were left around doors and windows, critters (geckos), have been freely able to come and go at their leisure. Under Florida law, a 558 notice must be filed. They ignored it. Armored Impact Windows and Doors have ignored every request for their insurance information and ignored five different requests for mediation, leaving me no choice but to file a lawsuit. The company has employed every legal tactic to delay and drain resources. Opposing counsel even stated, "We are going to financially destroy your client." My home is still not put back together (present day August 2024), and their latest stunt was requesting a hearing to now add the third-party company to which they subcontracted the job. Keep in mind, their website claims they do not subcontract. Additionally, we were told the job would be handled by their in-house employees who have extensive experience. Matt even told us we had their "A Team." I have spent significant money on legal fees, and my home remains damaged and incomplete. Over the past nearly two years, I have been embroiled in a frustrating legal battle as they have leveraged every tactic to financially exhaust me. Thus far, legal fees have exceeded $50k, with no end in sight. During discovery, it was uncovered that Matt, the Operations Manager, wrote an email to the Permit Offices, fabricating a narrative to cover up their own failings. Additionally, Matt blatantly lied, attempting to implicate my father as doing unpermitted work. Matt took images of my father, who, at the workers' request, was helping to widen a door opening to accommodate a doorway sidelight that was part of the original order. The workers drew the lines and asked my father to use his tools to make the appropriate cuts, as it appeared they did not have the appropriate tools. Additionally, during legal discovery, it was discovered that my job was subcontracted to a third-party company that does not hold GC licensing. I was initially reassured by Armored Impact Windows and Doors that all installers were in-house employees with years of expert experience and that the owner of the company, Leo Rivas, who is a GC, would personally oversee the project. My home is still not put back together, and I continue to fight an uphill battle. This ordeal has cost me not only money but also peace of mind and trust in the construction industry. Armored Impact Windows and Doors have demonstrated that they cannot be trusted to deliver quality work or to honor their commitments. Save yourself the nightmare and avoid this ...