Description of Work: Misrepresented, did not for close all info after asking all questions pertaining, very rude, & decided customer service was null & void after getting my money!
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
STEPHEN AND DEBORAH D.
07/2013
5.0
furniture sales
 + -1 more
I WAS HAPPY WITH THE SERVICE. SEVERAL DAYS BEFORE DELIVERY HAVERTYH'S EMAILED A ROUGH ESTIMATE AS TO THE DELIVERY TIME. THE DAY BEFORE DELIVERY THEY SENT AN UPDATE THAT FINE-TUNED THE TIMEFRAME. ON THE DAY OF DELIVERY, WE RECEIVED UPDATES AS THE TRUCK MADE IT ROUNDS. THE DELIVERY STAFF WERE CAREFUL WITH THE FURNITURE. THERE WAS ONLY ONE GLITCH WHICH IS THEY COULDN'T GET THE HEADBOARD TO FIT WITH OUT DUAL KING-SIZED SLEEP NUMBER BED; THEY DO NOT BRING TOOLS TO DRILL ADDITIONAL HOLES IN THE HEADBOARD SO THAT IT CAN LINE UP. HOWEVER, THIS GOT WORKED OUT BECAUSE THEY WERE ABLE TO LOWER THE SLEEP NUMBER BED SO IT WOULD LINE UP. THE DELIVERY STAFF WERE BOTH VERY PROFESSIONAL AND HELPFUL. THE QUALITY OF THE FURNITURE SEEMS GOOD BUT I DON'T THINK IT QUALIFIES FOR AN "A" RATING BECAUSE THE BACKS OF THE NIGHTSTANDS AND CHEST OF DRAWERS ARE NOT FINISHED WOOD (INSTEAD IT IS JUST A BOARD SCREWED ONTO THE BACK OF EACH PIECE). I HAVEN'T BOUGHT FURNITURE IN MANY YEARS BUT THIS SEEMS KIND OF A CHEAP WAY TO FINISH FURNITURE. IN HINDSIGHT I SHOULD HAVE CHECKED THIS IN THE SHOWROOM BEFORE I BOUGHT IT.
Description of Work: PURCHASED BEDROOM FURNITURE WHICH WE SAW AT THE STORE A MONTH AGO BUT ORDERED IT FROM THEM BY TELEPHONE. THE FURNITURE WAS DELIVERED ON 7/2/2013.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,200
Contact information
2200 W INTERNATL SPEEDWAY BLVD, Daytona Beach, FL 32114
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Service Categories
Furniture - Sales
FAQ
HAYNES BROTHERS FURNITURE is currently rated 3 overall out of 5.
No, HAYNES BROTHERS FURNITURE does not offer free project estimates.
No, HAYNES BROTHERS FURNITURE does not offer eco-friendly accreditations.
No, HAYNES BROTHERS FURNITURE does not offer a senior discount.
No, HAYNES BROTHERS FURNITURE does not offer emergency services.
No, HAYNES BROTHERS FURNITURE does not offer warranties.
Contact information
2200 W INTERNATL SPEEDWAY BLVD, Daytona Beach, FL 32114