About us
Business highlights
22 years of trusted experience
Emergency Services Offered
Services we offer
Services we don't offer
Amenities
Free Estimates
YesEmergency Services
YesAccepted payment methods
Reviews
1.06 Reviews
Showing 1-6 of 6 reviews
Laurie C.
02/2015
moving companies
 + -1 moreThe movers were supposed to arrive between 9 and 10 am on February 13. I called the company at 9:30 to ask where they where. An incredibly rude Scott picked up the phone and said that my appt never made it to the books. All though I had an email confirmation from Scott himself for my move date apparently he never bothered putting me in the schedule. To make matters worse Scott acted as though it was my fault. He said that since he never called me on Thursday to "double confirm" that I should not have expected them to come. He went one to say that "the ball was just dropped." Mind you, I had taken an entire day off work for this and had to move on a week day. Scott said that the earliest he could get somone out was the next morning and offered no type of discount since he already gave me $50 off their exorbitantly high price. Thankfully I was able to get in touch with a second moving services that consisted of actual professionals that were able to move me that day, in under 2 hours, for a total price of $160. Do not let the Groupon fool you. This company has the worst customer service I have ever experianced.
Description of Work: Most unprofessional vendor I have ever worked with. I bought a groupon that included 2 hours of moving and three men for $100. My move was extremly simple, the only large pieces of furniture I was moving were two couches and a bed. When I submitted my request online I was told that my move would cost $250 + the $100 Living Social. I responded that the pricing was far too high and was given a $50 "discount." After a few emails back and forth the company rep (Scott) and I agreed on a move date of Feb. 13. They never showed up.
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Aaron B.
05/2014
moving companies
 + -1 moreunknown
Description of Work: Bait & switch crooks. |Groupon is used to get new suckers.
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$490
Response from VIP Moving & Storage Van Lines Inc
Marc B.
04/2014
moving companies
 + -1 moreProvider called to give me a quote and was rude from the start. Hung up on me and told me that no one would ever beat their prices, despite being ridiculously high.
Description of Work: Provider called me and told me because I am moving into a condo on the 7th floor, WITH AN ELEVATOR, there's an extra charge
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$500
Response from VIP Moving & Storage Van Lines Inc
Melissa H.
03/2014
moving companies
 + -1 moreOk so I used this company based on a groupon deal ( bought before I had angislist). It was $139 for two mean and a trick for three hours. I only have a very small amount of stuff being a new home owner. I called the company was informed that they would only do the job for an additional $150 ... I used them only because I had already bought the groupon. The guys were totally done moving me in less they two hours. I called to ask why I was so over charged and too see if I could get a refund since it didn't take nearly as much time/ effort as Scott said it would. I was told there was a six hour min that why I was. Hanged that much that's crap no one mentioned that before I fact on the back of there truck it says three and. Truck $100 per hour. Basically I was robbed never use this company ever !!!! ... Have also reported them to groupon
Description of Work: Move a small quality of household items
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$289
Response from VIP Moving & Storage Van Lines Inc
Avis G.
02/2014
moving companies
 + -1 moreContacted VIP through their website and requested a quote to move household goods from a storage unit back to my house. Received a reply from Scott withing 15 minutes that cost would be about $300. I called Scott two days later to ask for what was included in the cost. He told me that the quote included 3 men and a truck for 3 hours. One hour travel time and two hours load and unload. Basic .06 cents per lb insurance was included. At the time I had seen a Groupon offer for VIP which stated $180 for this same package. It stated that the Groupon value was worth $390. I asked Scott if I could present this Groupon as payment for the requested services. He said no, that the price was $300. I asked for an explanation of what the Groupon was and why is stated a $390 value. He did not offer an valid explanation. I thanked him for his time and said goodbye. His response, and I quote . . . "have a nice life." I would never consider using this company and would advise anyone looking into them to steer clear.
Description of Work: Provided a quote and follow up information for moving services.
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$300
Response from VIP Moving & Storage Van Lines Inc
Douglas C.
07/2013
moving companies
 + -1 moreIn view of the above needless to say it went nowhere. I would not consider for one minute using this company for any move.
Description of Work: They were to move household goods and office equipment to three new locations. They were over an hour late. We were told they would arrive between 9 and 10a today. At 10a they did call saying they "had to get a bite to eat" and would be there within an hour. They did arrive at approximately 10:45a with no apology for their tardiness. It immediately became apparent by their questions they had not sufficiently communicated with their supervisors to fully understand the complexity of the move. When we expressed our frustration with their lack of understanding of the situation they responded with what I would call a disrespectful, defensive and arrogant attitude. I told young man who was the apparent leader of the three representatives at one point not to speak to me in those terms and he gave no apology. Soon thereafter while my girlfriend was explaining her frustration he offered to leave and said she could get her deposit back. She was actually frightened by their attitude. She accepted their offer and they left. I have never witnessed such an appalling degree of disrespect and hostility from any service provider in my entire life. My girlfriend subsequently called their office and left a message. He did call her back but refused to return her deposit. I then called and left a message. He returned my call and was very profane, not only refusing to return her deposit but accused her of being aggressive in emails and even threatened to sue her. In conclusion he called me a "d*******". Simply unbelievable for any business person.
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$1,995
Response from VIP Moving & Storage Van Lines Inc
Contact information
4757 SW 51st St, Davie, FL 33314
http://vipmoving.info/Service hours
Sunday:
8:00 AM - 5:00 AMMonday:
8:00 AM - 5:00 PMTuesday:
8:00 AM - 5:00 PMWednesday:
8:00 AM - 5:00 PMThursday:
8:00 AM - 5:00 PMFriday:
8:00 AM - 5:00 PMSaturday:
8:00 AM - 5:00 AMLicensing
Bonded
Insured
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
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Service Categories
Moving Companies
FAQ
VIP Moving & Storage Van Lines Inc is currently rated 1 overall out of 5.
Sunday: 8:00 AM - 5:00 AM
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: 8:00 AM - 5:00 AM
VIP Moving & Storage Van Lines Inc accepts the following forms of payment: American Express,MasterCard,Visa
Yes, VIP Moving & Storage Van Lines Inc offers free project estimates.
No, VIP Moving & Storage Van Lines Inc does not offer eco-friendly accreditations.
No, VIP Moving & Storage Van Lines Inc does not offer a senior discount.
Yes, VIP Moving & Storage Van Lines Inc offers emergency services.
No, VIP Moving & Storage Van Lines Inc does not offer warranties.
VIP Moving & Storage Van Lines Inc offers the following services: Residential Movers, Commercial Movers and Office Moves Honest, Reliable, Uniformed Professionals Full Replacement Value Protection Available Large, Clean, Fully Equipped Moving Trucks Flat Rate Estimates Available Expert Packing & Crating Services Available
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Contact information
4757 SW 51st St, Davie, FL 33314
http://vipmoving.info/Service hours
Sunday:
8:00 AM - 5:00 AMMonday:
8:00 AM - 5:00 PMTuesday:
8:00 AM - 5:00 PMWednesday:
8:00 AM - 5:00 PMThursday:
8:00 AM - 5:00 PMFriday:
8:00 AM - 5:00 PMSaturday:
8:00 AM - 5:00 AM