LockTight Impact Windows, Doors & Roofing

Very good

Great service

Great service

Customer service was great!

Awesome!!! Very well organized!!

It went great.

Great quality

The service was great

Great job.

Very efficient

Great skills

Great Customer Service!

It went well!

Everything good

Great and very professional

Primeramente quiero agradecer y felicitar a la compañía por su excelente servicio. Todos los contactos que tuve tanto telefónicos como personales fueron fabulosos. Exceptuando al vendedor. El equipo de instalación que trabajo en mi casa fue espectacular, siempre puntuales, rapidos, respetuosos y con conocimiento de su labor. El producto es de excelente calidad. Contrataría a esta compañía nuevamente y la recomiendo al 100%. Gracias nuevamente!!!

I thought it was awesome, that they finished the job ahead of time and from what I see and feel the windows are excellent quality

Are you looking for a company that does great work, returns phone calls, and delivers on a signed contract and verbal promises? How about one which only needs to measure once; therefore, not keeping you hanging for 15 months for the job to be completed? Do you want them to apologize for mistakes they make, corrects their errors, and demand payment before the job is complete? Have you considered working with a company that has all documents ready for inspection so that the inspector is not required to come out twice? If you are then LockTight Impact Windows and Doors is not the hurricane impact windows company you should work with. We were deceived and lied to. It was not because of a supply chain issue that our project went way over the requested time frame. It was because of errors on their end. They measured incorrectly and then partially completed the job. They did not have all paperwork ready for the inspector once the final item was completed, causing their installers to revisit our home, remove already installed items, take photos and then reinstall. The inspector made two trips which is something he’s not done before. My neighbor who used LTIWD, on a recommendation I regret providing, was told by LTIWD that if she provided a 5-star rating they would take $250 off her final bill. Do not make the same mistake we made. They have 3.5 stars and an A+ rating with the BBB is deceiving. This is a company that I recommend running far away from and one that does not deserve their rating with the BBB.