Joe Hillman Plumbers Inc

On time, professional, fair price.

Yesterday late afternoon I called Joe Hillman Plumbers (for the first time) to schedule a service call. I spoke with Stana who was very kind and helpful in scheduling a prompt service call to address our clogged toilets. Willie and Sixto came first thing this morning, checked out our problem, cleared the clog affecting our 2 bathrooms and our shower. Willie was knowledgeable, professional, efficient, and both were very pleasant and helpful. We will definitely call them again for future plumbing issues. I highly recommend them. From Stana, to Willie and Sixto, they all made this process efficient and successful!.

Great, Brian was punctual and got to work right away. Everything was done perfectly.

Giovany Perez did an excellent job replacing the kitchen garbage disposal and two bathroom shower/tub faucet valves. He is friendly and provided an accurate cost estimate for the work.

Excellent, friendly abd experienced plummer!! I will recommend him to my friends.

I was having a problem with my front bathroom toilet! It was not flushing and backing up!! He used a electric snake many sizes too clean it out and had too take the toilet off ! Then put a new ring and got the roots out that we’re growing there!! Brian was very good and efficient very happy with my service !!Would definitely reccomend Joe Hillman Plumbing Company

Very satisfied. Excellent plumbing services.

We are very pleased. From making the appointment to having the problem blockage fixed. All very pleasant and professional. Yaw was punctual, polite, pleasant and fixed the problem. A+

Needed 2-story home re-piping due to leaking copper pipes. At time of quote, Mateo explained re-piping options and city inspection process. During PEX installation, he and his team were excellent at explaining installation procedure and answering any questions I had.

Timely and professional. Alex was great. He explained everything. Waited while dogs were put away without complaint. And finished very promptly, which is important when you're paying hourly. I would happily use Hillman again.

Willie arrived promptly and was professional and very knowledgeable. He explained what he was doing throughout the project and provided us with tips. We learned a lot. We would highly recommend both Willie and Joe Hillman Plumbing. In addition, they arrived the morning after we called (this was a non-time sensitive job). The arrival was very fast since other companies could not arrive for a week because of the Thanksgiving holiday. Thanks and we would certainly use their services again.

Perfect as always. I’m a customer for over 25 years. It’s a pleasure dealing with Hillman. Service, knowledgeable plumbers, quality of work and reasonable prices. What more can I say? Pearl F. Ft. Lauderdale

I was very impressed by Joe Hillman. Brian, the plumber, arrived promptly. He put in leaky hose bibs, cleaned out several slow drains, and installed a new low-flush toilet. Brian kept me abreast of all accumulating charges, which I agreed to. The company seemed very professional. I recommend them very highly and will use again for future jobs

Alex was great explained everything and we will have him back to replace some faucets.

Sunday call out is expensive. I had a broken pipe under kitchen sink, the water had to be shut off to the house. They were able to send Yaw to my house in 90 minutes which was great. Yaw was polite and knowledgeable. He had a mask on and removed his shoes when he came in without me asking him to. Job was completed and my sink was working. I was very happy with Yaw and his work.

Excellent! Very difficult work - rusted out pipes and horrible old stuff. Willie was patient and expert. He rocks!!!

They wanter $150 to come to the house and give an estimate. This company should not be listed on Angies list.

Tight squeeze in an old fashioned cabinet, but Guillermo managed to squeeze in and totally Rick the install! And he was careful and neat. He will be hired once again when I replace the bathroom faucets.

everything went excellent. Very good company. good technician, very nice ad neat and very good receptionist in the office, very pleasant

Brian was a straight shooting professional who completed the job quickly and expertly. I'd request him for any other job I might need.

We were able to address the 1st issue, toilet and sink bubbling when running the shower and washing machine, and will be hiring them again to address the others, banging pipes and hot water problem.

The plumbing work was good but it took 7 hours. Additionally the technician was careless and damaged the tub and the kitchen cabinet area over the sink that had just been freshly painted. Although I wrote to the company to make them aware of my experience, they have not acknowledge my complaint or request. I'm paying $300 to refinish my tub after this incident.

Plumber arrived at 3:55. Began writing bill at 5:35. Took 25 minutes to write up that he declogged a drain. Tried billing me for 2.5 hours and a roof climb fee even though the clean out was on ground level.

Unfortunately my family and I are very displeased with the company, Joe Hillman Plumbers. On Monday, we called because our toilets were not flushing, they were overflowing, and there was water coming from one of the drains in the shower. We explained the issue. They explained their policy of charging $119 for the technician to come out and check the issue. We paid. Once the technician arrived, (Jose) he was very pleasant. I asked him how much it would cost, he stated that he didn’t have anything to do with the money aspect, that I would need to speak to Danny (another technician). He provided me with Danny’s number. Upon speaking with Danny, I asked for a quote on how much it would cost for Jose to complete the job. He stated that he could not let me know a price until after the job was finished. He said that he would have to wait to see how long it took Jose to complete the job and how far he would have to snake the drain outside. I thought the reason for the $119 was for the technician to come out and assess the issue, then quote. He still said he could not give me a price until after the job. From the time the technician arrived, to the time he packed up his equipment and filled out paperwork, it took 40 minutes total. Danny then called me and said the total would be $265. Because the price was so high, I assumed that price included the fee of $119, but he said it did not. I then became suspicious as to why the price was so high for a 40 minute job, including loading equipment and paperwork. I voiced my concern and Danny said I was right that he would need to call me back. He called back and then changed the price to $190. I asked how he came up with the price and he stated that it was the technician’s time spent at the site, and the use of equipment. Still, after doing research, and calling around, that price seemed unreasonable, and the reasoning behind it, seemed inaccurate, but I had no choice but to pay. Everything was fine until Thursday, that same week. One of the toilets began to gurgle, then the shower proceeded to flood with water that was filled with feces. We called Joe Hillman Plumbing right away and explained the situation. My mother spoke with Donna and she was extremely nice and pleasant. She said she would reach out to Roxanne and she would contact us back. After some back and fourth, my mother was able to speak to Roxanne. Roxanne said that it could be other issues, like a broken pipe and that they would need to use a camera that would cost $500. We then asked if it was possible to have a technician come back out to snake the drain again, so that the feces water in the shower would go down and we could flush the toilets. She then explained that she would still need to charge us $180 to have it re-snaked. According to the website it says that Joe Hillman Plumbing has 100% guarantee and 100% customer satisfaction guarantee. None of this was provided to us. A quote after the technician was here, was never provided to us. All we wanted was for them to come finish the job correctly. Snake further down and check to see if there was still a clog. If after a few days, the issue continued, then we would reach back out to them and schedule the appointment for the camera. Unfortunately they still said they would need to charge $180 just to do the same job we originally paid for, 2 and a half days before. Everyone was nice and professional while speaking on the phone, but were not understanding to our circumstance. Therefore, Joe Hillman Plumbing does not adhere to their 100% guarantee or their 100% customer satisfaction claim. We feel as we were taken advantage of, and are very disappointed. We will not recommend or use them ever again.

the individual performed the job well and we were satisfied with the work. However, the total cost was, we believe, excessive. The total cost including the service call charge of $90, came to $340 for what was a relatively minor job that took less than an hour to complete.