Direct Relocation Services

My mother 86 years old they move all of her possessions with care and consideration and the employees were top-notch.

Michael the driver was awesome.

Michael the driver was awesome.

Seamless move from GA to FL as promised! Communication with Terran was perfect and pleasant from pick up to delivery. I knew what to expect with calls 30 minutes prior to arrival. A 1-7 day window was given for delivery and I was super happy to receive it within 2 days. Highly recommend DRS! Keep up the good work! :)

Direct Reñocstion has experienced workers, they work both fast and accurate. Our experience with Mike and his team was that they knew what they were doing at all times, they worked as a team and they wanted to do a perfect job because they wanted their customer (us) to be satisfied.

The movers were prompt organized and handled the furniture properly and delivered in good condition

A Scam company do not waste your time or money. They caused over 10k damage to my property. Looked like a 3rd grader stacked my belongings in the truck. They use 3rd parties to transport, they are liars!!!!!!!

Top notch service provided from the owner and moving crew! Highly recommend!

The company was extremely helpful and considerate of my belongings and delivered them in a timely manner. The location of delivery was a very winding mountain and had many steps to the house but it was not an issue for the delivery men! Would highly recommend!!

This was my first time using a moving company and they performed beyond my expectations. They were courteous and so professional . They offered suggestions of where to put stuff in my new home that were very helpful. I was truly impressed with how fast they did the move and so careful with all my stuff. I would definitely use this company again should I have to move in the future

It was a very good experience

Pickup and packing were very professional no problems whatsoever

Pickup and packing were very professional no problems whatsoever

Personal efficient cordial service provided by the movers

Terran was the best very polite and courteous very helpful they was quick and fast wrapped and taped everything neatly and took there time making sure every piece of item was wrapped and stored properly

I recently used Direct Relocation Services for my relocation, and I couldn't be more pleased with their service. The team was exceptionally punctual, displaying a high level of professionalism throughout the entire process. They handled my belongings with utmost care, ensuring everything arrived in perfect condition. The overall moving experience exceeded my expectations, and I highly recommend them for their outstanding service.

Very expensive moving service. $13,800 to move from San Diego CA to Las Vegas NV is excessive IMHO. Please do your homework before making a choice about hiring a moving company. 15% fuel service charge, really? I know fuel is expensive now, but there is no way that the fuel used for this job was $3100. Charges me $300 for TV boxes when I provided the boxes myself. And I hope the packers enjoy the change bucket that is missing from my shipment. Thatâ s right, the packers decided that the gallon container with spare change was their tip as it is nowhere to be found once delivery took place. Run away as fast as you can from this company! Now letâ s get to the payment scheme. First part of the payment is 30% of the job and it was fine to pay with credit card due upon scheduling. When picked up, 30% more in CASH. Anything else will incur a 5% surcharge! This invoice came from PayPal and to my knowledge they do not charge 5% for processing credit card transactions. And the upon delivery the remaining 40%, again in CASH. Should have just rented a U-Haul and done it myself and save about $10,000! Very expensive lesson learned!

Mouse Poop and Cockroaches - Please read why this was an awful experience: The Movers Did 100% of all packing! - Under Estimate Total Square Footage to give you a lower price and you get hit when they are there. I went from 350 square fee to 600 square feet an price almost doubled - They were going to store my goods for two months. Once they had the good they raised the price 50% - When we receive the belongings, they are wrecked. They were treated poorly, and the brand new boxes now had oil stains, mouse poop in the clothes, and cockroaches coming out of boxes. - I called over and over to try and get some compensation and they offer $125 on a $5,000 move where we had to get all clothes cleaned and the breakage of fragile items was severe. RUN AWAY!

Negative stars (Actual Customer) Fake 5-star reviews have returned! All bad reviews are real life experiences. 5 star reviews are not. They spam multiple fake 5-star reviews back to back. Pathetic. No one writes good reviews for this company. Check BBB for complaints. Yelp has removed the warning, but check how many reviews "are not currently recommended by Yelp". All fake 5 star reviews that were spammed to Yelp. I contacted Direct Relocation Services on 5/11/2023 for a quote on a move from Bradenton, FL to Denver, CO. This company was one of many who contacted me after filling out an online moving form. I spoke with Jorde about the specifics of my move. He provided me with their DOT number so I could verify that they are a carrier. This gave me the peace of mind that they were a carrier and not a broker. I requested that my belongings be picked up between 30th and 31st for a delivery on June 12th. Jorde said that a pick-up on June 1st-2nd would be better for a delivery on June 13th-14th. I agreed to this change feeling that I would have my belongings on time after I moved to Denver. I was also told that my belongings would be in storage for a few days before the move. It was NOT disclosed to me that my belongings would be removed from the truck, placed in their warehouse, and me loaded onto another truck for delivery. Everything went wrong on June 1st. The movers called and said that they could not make June 1st-2nd. They wanted to reschedule for June 3rd. I was not available that day so I requested June 4th. I was told that they would call me with an arrival time. I received no call. I called them to verify pick up and they said they could not make June 4th. I e-mailed Jorde about my concerns which was left unanswered. The pickup was rescheduled for June 5th. June 23rd (9th business day): I call to find out where my belongings were. Maria reiterated that they had 2-21 business days. I was now informed that the â First Available Delivery Dateâ is not what it means. It means â the first day we will even think about moving your belongingsâ . This was NOT explained to me before signing the contract. June 30th (14th business day): I call again. It took multiple phone calls to get through to someone about my move. Maria reiterated the 2-21 business days and told me that they would be working on the Colorado route next week. July 7th (18th business day): I call again. I cannot get through to anyone. Maria does not answer. Taylor does not answer. I eventually speak with Andrew. He told me that the Colorado truck was ready. He was looking right at it. They just needed a driver. He told me that it would leave in 1-2 days and to call back later for an update. I mentioned that the 21st business day is approaching and wanted to talk compensation. He assured me my belongings would be leaving soon and we can talk compensation later. July 11th (20th business day): I call again. I speak with Andrew. There was an issue with the driver so the Colorado route ahs not left yet. He admitted to eating his words. They were working on the issue to have the Colorado route move out ASAP. July 14th (23rd business day). THEY ARE LATE. 2-21 business days have passed. I call. All I get is â The contract says we have 30 BUSINES DAYSâ . July 17th (24th business day). I call again. I get the run around. Andrew now denies saying anything. They have 30 business days. I am only owed $30/business day after the 30th business day. Taylor claims that they are working on it. This company has been â working on itâ for weeks now. My belongings are not on a truck. It takes four days to get to Colorado. I do not have my hopes up that it will make it on the 30th business day (scheduled for June 25th). Taylor even accused me of making â threatsâ because I said I was going to the Better Business Bureau. Taylor will lie. Andrew will lie. The owner will lie.

My movers were excellent. and the only reason I would consider recommending them with caution. They worked fast and carefully. Will was great discussing pricing and working through the inventory list. Communication was poor. I scheduled a month before my move, but did not hear back from them until the day before my scheduled move day. I did reach out by email a few times, but never received a response. My move window was Wednesday - Thursday I discussed the final inventory on Tuesday afternoon and was told I would receive an arrival time from scheduling soon. I was expecting the next day as I gave them a deposit for that day and reserved the elevator at my condo. The email I received an hour later was for Thursday. When I questioned this, I was told they had a 2 day window, and Thursday was my "rain day. " I was told my scheduling that they would arrive at 8 am Thursday. By 12 noon, no message, no movers. We finally talked the office and they said he would be there in an hour. At 2 pm, we had not received any call rom the driver. Multiple calls later, we were told they would be there at 4pm. Since my condo only allows move-in and out between the hours of 9-4, we were put on the schedule for first thing Friday morning. 8 am. Guess what?. No call, no movers, We talked to the driver and he was hours away doing another job. They finally arrived after 12 pm. The office sent an additional mover to help and they finished at 5:30 causing me extra costs for violating the move out rule. I am happy I was moving into a house because if it was a condo, my move-in would have been delayed until until the following week. I would consider using them again, only because my initial call with Will was informative and the pricing held true, and because their movers were exceptional. The office staff needs improvement.

A very positive, professional, and responsive business! I had an incredibly positive experience with Direct Relocation Services during my recent in-state move. Their professionalism, prompt communication, and attention to detail were exceptional. Speaking directly with both the senior moving consultant Paul Stroncek, the dispatcher Maria Gonzalez and movers Joe & Levi ensured a seamless process. They exceeded my expectations and made the move stress-free. I'll definitely be using their services again. Highly recommended!

Do not ever use this company. They forced me into pick up a day earlier than I wanted so I had to spend money for a hotel my last night in Georgia so I could finish my contract. They kept my belongings from 6/29 until 8/13 when I requested my things be delivered on 7/10. Andrew talked to me as if I was nothing. Then when I called after 2-14 business days after I requested delivery they still could not give me a date and that was on 7/28 and I started my new contract in Mississippi on 7/31 with no clothes to go to work in so I had to pay for a hotel all this time plus buy clothes for work. Then after delivery on a Sunday I called the office to ask for a partial refund fory inconvenience again Andrew tells me that the office is not open yet and hell will look at it and call me back and here it is 24 hours later and he has lied again. So at this point I have reached out to my attorney. No one should ever use them for moving purposes and the company needs to be removed from this platform. Not to mention they have damaged my brand new furniture.

Vincent and Dan were my movers. They were absolutely fantastic. Explained everything in detail and kept me updated every step of the way. Both were super friendly and helpful and I really enjoyed having them as my movers!

Worst recommendation ever. And I'll never get back what stolen from me

Great experience