AMI Air Conditioning

Very quick and professional work, with great workmanship. Needed to fix or replace the A/C system before leaving on a business trip. Called them in the morning and they arrived early that afternoon, assessed the problem, and gave me the options. Given the age of the old unit, decided to replace the unit. They arrived next day with the new unit before 8:00 AM and by 2:00 PM was enjoying the cool air from the new unit, allowing me to leave for my trip, without worrying about humidity and mold.

They didn’t show for the estimate. Called was told I didn’t have an appointment. Was told I would have to schedule something for another day. Told them I would be taking my business elsewhere.

They are excellent. They are always on time and courteous. Corey is always there to follow up on installations and we have used them on four different properties. Robin in the office is always on top of things and keeps us informed throughout the project!

Instalation was great. Unit is working great. It is always nice to know that AMI is just a phone call away.

The replacement went very well. I trust AMI for all my home AC needs. I also keep my AC under contract to be inspected every year. To avoid surprises

Arrived at 9:30 am. Installation went smoothly. They took away the old system. Very happy with the new Carrier system. They showed me how to program the digital thermostat. I was without AC for a week because my old AC's condenser coil had a leak in the aluminum part. My condenser was mismatched with my air handler/evaporator so the whole system needed to be replaced. These guys did a great job and cleaned up the work debris after.

This is a small family business and I was happy to use them. They are reliable and always available.

Technician arrived promptly as scheduled and checked the A/C system. He provided feedback and reported on the condition of the system. He was very professional and the charge was exactly as quoted. I would recommend AMI for your residential cooling needs.

My unit is 13 years old and I'm sure Dustin could have found a million things wrong, but didn't and said everything looked fine after the service. I won't get bids on my new unit next year. They have the job.

Perfect from quote - schedule - installation- inspection. I quoted with other 3 big companies with good reviews but this one was the one that I felt it was costumer oriented and most of all, they are focus on quality no quantity. I will definitely use them in the future

Fantastic crew, product and service!

I discovered a water leak in an elbow joint of the PVC pipe and because my allergies have been worsening, I also knew my unit needed to be cleaned of the dust and mold accumulation. I called AMI to see my unit and give me an idea of what had to be done and offer an estimate. In the course of the day, I spoke with three women in the office – Robin, Toni, and Sarita, who confirmed the appointment. They did accommodate me by fitting me in the same day, and Steve, a technician, came by to look at the unit. He gave a complicated description of removing the PVC piping in order to perform the repair when I wondered aloud why the piping couldn't be sealed more simply. He also said he could have the evaporator coils cleaned but I would have to sign absolving AMI of responsibility if something happens to the unit because it has been cleaned more than once previously and each cleaning breaks down the unit more; therefore, a problem could occur damaging the unit. I asked if the air handler could be replaced without having to also replace the compressor, and he said that would not be possible, because the refrigerant has changed since 2009, when I bought my townhouse, and so it's all or nothing, leading me to believe that the only alternative was to replace the entire system. He said if I did want the less extensive option, he could give me an estimate, which came to $473.49 for the coil cleaning and $169.00 to fix the water leak in the joint of the PVC piping, which struck me as excessive. He also gave me estimates for replacing the entire system. When he left, he told me I owed a service charge of $80.00. At no time when I scheduled the appointment nor when the time was verified was I told that I would have to pay $80 for assessing the job, as many companies offer free estimates and/or second opinions, and I would not have had Steve come out if I knew I would be levied a charge, especially one so excessive. I told Steve that no work had been performed, I was not informed of the charge and I would not pay it. The next day, I received a very rude and nasty message from Toni, informing me that I was told of the charge, that the women sit close together and the phone call was heard, and that if I didn't pay the $80, a lien would be put on my property. I could buy the air conditioner and in that case, the $80 would be applied to the sale, but if I didn't, she repeated, a lien would be put on my property. Now I'm sure Toni will respond with a denial of my version, saying that I was told of the charge. I insist I wasn't – as Toni acknowledged in her phone message, which I am saving, they were swamped that day, and they did their best to fit me in. Perhaps as a function of staff being so busy, another customer was informed of the charge, and they believed it was me. But there's another issue here – specifically, the way one speaks to customers with whom they disagree. It is easy to be polite and congenial when there is no disagreement, but disagreements conjure up attitudes and behaviors that are indicative of the way people relate to others, in general. Toni turned a disagreement into a conflict and a threat and introduced a level of ugliness that was both inappropriate and unprofessional Subsequently, I saw another air conditioning specialist who did not charge for an estimate and said it was totally unnecessary to invest in a new system. He quoted a reasonable price for the repair and servicing. After he completes the work, I look forward to giving him a positive review.

They arrive fast and took care of the problem.

The price of over $150 for a blown fuse seemed excessive!

These guys are the real deal. I’m super picky about things. South Florida sucks for service in general. I’ve been in my home for 20 years. They provided me a reasonable quote. Let me know about an FPL rebate without asking, and treated my home with respect during the installation. This is service the way it’s supposed to be. I’d recommend them to my mother.

AMI Air Conditioning has the most friendly and professional staff. They are always available and willing to help whenever I have a question. The technicians were always punctual and professional. I highly recommended this company. This is my wife and I first house so we really relied on their expertise. Thank you AMI for all the help you provided us!

Work was done quickly and professionally

My experience with AMI Air Conditioning was outstanding. The service technician was very professional, and thoroughly explained the problems he solved.

Technician came out and determined the board which controlled the blower was blown and needed replacement. He also determined that the board was covered under warranty, so I just had to pay for labor and the service call.

Confirmed that unit needed to be replaced.

Excellent. Did a great job. Turned up on time and finished work promptly.

He did a really great job. He was very friendly and thorough. I was extremely pleased.

repaired, although price seeded high for the replaced part.

All work done was quality work the technicians were friendly and efficient . I will be using them again soon. They will be replacing the duct work and adding new ducts.

It was a very profesional and prompt work. They were on time and did everything exactly as they promised