A Licensed Roofing Co

My roof was installed in 2015. They also installed storm skylights. It has been only 9 years since the installation and in the last 2 months I have had FOUR separate leaks totaling upwards of $2,000 in repairs, including both skylights and two on the regular roof. This shouldn’t be happening only 9 years in according to every roofer I’ve talked to. I emailed them and got no response of course but I wouldn’t trust them with repairs anyway. God forbid we get a hurricane, I’m very worried about how my roof will fare.

Terrible experience! I chose this company based on a gushing review on Angie's List. Sara was very attentive when trying to win my business and collect money. The first problem arose when the workers cracked our walkway, and they didn't call to let me know what had happened. The second problem was a leak that arose before I gave them my last payment. I should have called an expert to look over their work at that point, but I didn't realize how impossible it would be to get them to respond after they received payment in full. Multiple leaks arose. I had three roofing experts (two roofing contractors and one roofing engineer) come to diagnose the problem. They all quickly and definitively recognized that the problem was with the flashing that was installed incorrectly. When this company finally sent someone, we were told that there was no problem with the roof and we should check our air conditioner for a leak or call our insurance company to check on possible damage from a hurricane. We had to hire another company to fix the problem, because "A Licensed Roofing Company" would nor stand behind their work. Sara and Randy have no ethics. My advice is to steer clear of this company!!!

I called A Licensed Roofing Company to get a quote for a roof leak and they came out the next day to give me a roof estimate and scheduled the repair for the following day. I couldn't have asked for any quicker service! Randy took time to explain the quote and answer all my questions, and the two workmen were very courteous, respectful, and did a great job. They removed plenty of tile to be 100% sure that they fixed everything properly. It started pouring down rain while they were working and they were well prepared with tarps and a blower to dry everything off afterwards. They cleaned up the work area very well and did an outstanding job! I really appreciate their quick service and quality workmanship.

Very friendly, timely and professional. Did a great job!

The estimation took a slightly longer than I would like However once the company was hired they did the work very quickly and professionally And that happened amid heavy rain season where everybody else were pushing new projects weeks away The communication was very quick and efficient Overall impression is very good

The were extremely professional. Always responded to all forms of communication. Kept us up to date on the progress. The job site was left in perfect condition every day. We highly recommend them!!! We have hired them to do another reroof on another property.

They did such a great job we hired them for another property we own. They were extremely professional and a pleasure deal with. We highly recommend them!

I have used this company several times and their work is excellent.

Excellent - we love our new roof and peace of mind of a warranty that is longer than most companies out there. The crew is amazing and they were nice enough to fix a leak that started before they were contracted to start. Basically saved our newly remodeled bathroom as it was a bad leak and they fixed it at no extra charge to the complete roof installation which started about a month later.

Approximately a dozen calls over about three week period with messages left and NOT A SINGLE RESPONSE despite numerous promises from the receptionist ("Sara will call Sunday, Sara will call tomorrow, Your roof will be cleaned on the 18th", etc. etc. Totally unprofessional, totally unresponsive.

I spoke to someone in the office and we set up an appointment. That date and time came and went and we never heard from them. Upon calling, I was told that someone did an aerial inspection and would call with the results in a few days. We never got a phone call, instead we got a text message giving us a quote on a new roof. We never asked for that. Very unprofessional.

Perfect. great communications before and during job, crew was cordial and cleaned up every day, flexible when we needed to add insulation, easy scheduling, handled all permitting with city, provided us with options for roofing materials. Randy and Sarah were enthusiastic and show great pride in their work. We are delighted. Very highly recommended.

Never followed through on scheduling an appointment. I called twice and I never received a call back. I understand post Irma is busy but don't tell me you always in my area and will call soon and don't. Then when I gave them a second chance I did't even get a reply.

They were able to perform the work on the same day which was great as the following week a hurricane came by! The areas they repaired remained intact. They pointed out an additional area that needed work that 2 other companies missed

On both occasions working with Randy and the crew was a pleasant experience. Everyone is honest, courteous, and they do their best to make the customer happy. They have excellent response time and leave your home in clean condition. Any questions we had before, during, and after the repairs were answered promptly and in a way we understood. A Licensed Roofing Company's prices are extremely fair. This is a company that takes pride in their work and in the satisfaction their customers receive. Let me mention again their honesty; very hard to find these days. Give them a call; use them. You won't be sorry you did!

They come and work until they are done, The team is always courteous and professional, they clean up when they are done.

Sarah , the owner is very friendly on the phone, but she doesn't follow through and doesn't return your phone calls. She did not get the fascia repaired for weeks as she promised so the gutter company could finish their work. The subcontracted gutter company she uses did excellent work once I found a carpenter on my own to repair the fascia. Very frustrating company to deal with....unprofessional. Beware!

They did an excellent job and were competitively priced.

They were pretty good, pretty efficient. There was an issue about the price of their service.It was actually $200 higher than expected. It was a simple repair. It was quoted at $300, but it ended up being $500 after they were done. The work was very good. They were very professional, very efficient. It was more expensive than what they could see from the outside. They probably had to put a couple of pieces of board, so that's likely why. They were professional, and they explained to me that more wood had to be replaced than anticipated. Some of the wood had rotted behind it that they couldn't see. Other than that they were pretty professional and they worked really well. They were well above average.There was an issue about responsiveness.

My husband found this company and was very impressed with the woman owned and operated spiel and Sarah's friendliness on the phone. So he scheduled someone to come today. She couldn't guarantee a time other than between 8:30AM and 12:00PM, and a call a half hour before hand. At 10:33 I called the office to apologize in case they called, because I was outside and had just realized that my phone overheated. No problem, no one called me, she'd call me back when they had an idea of when they'd be here. Guess what? 12:00 rolls around and no call. I call at 12:03 (per cell phone call log) and speak to Sarah who apologizes profusely and tells me Alex (worker?) said he'd call me back. She said she'd call me either way to let me know where the appointment stands. At 12:26, no call back, nothing. So I call again. This timeI get an answering machine. Tried one more time at 12:46, another answering machine. I spent my one day off sitting at home doing nothing, cancelled plans for the day because of this company, and yes, I'm quite upset! This company obviously has no respect for their potential customers. All I wanted was a call back. This is the first negative review I've ever written, but this one is warranted. If you have time to waste and you enjoy being ignored and disrespected, this company is for you! Soooo disappointed that I have to write something negative about a woman-owned operation.

Work was complete and thorough. Staff showed professionalism, competence, and efficiency. Too bad it rained throughout 2 weeks daily where they could not work but overall, they were able to get the job done in 2~3 days excluding permit (which they cannot control due to city). Highly recommend Sarah and Randy. Thanks guys!

Very responsive, professional and fair pricing. I would highly recommend to others.

I contacted them through Angie's List and they were very quick to respond. They came out to survey the problem and were very knowledgeable about what the issue was. They replaced the wood in that area. It looks great and leak was fixed. Would definitely use them again.

Workers were extremely professional and diligent. Would absolutely use A Licensed Roofing Co again. Very fast response time and great work.

Randy explained the process extremely well. We were satisfied with the work.