It took him over two weeks to give me a copy of the contract that I signed. I requested it several times. It also took me a couple of weeks to get some references from him. It looked like he just wrote it up himself. He used his own people for the lawn and the pool services. I did not like the way they were cutting the grass, so they re-cut it. They did not even edge the yard. After the first few weeks, they did not show up anymore. I emailed him and requested to end the contract and requested a partial refund. I continued to contact him, and he stopped responding to me. I finally sent a report to the Better Business Bureau. He then contact me and finally send me the check for the partial refund.
Description of Work: He provided me with property management services.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Yes, I recommend this pro
$500
J D.
06/2007
5.0
pool cleaners
+ -1 more
I'm very happy with English Rose Homes & Management Service. The company does what they say they will. They are punctual and the quality of their work is good. I trust them to take care of my property when I'm in New York.
Description of Work: English Rose Homes & Management Service services our pool which is in ground and the interior is waterproof marcite. We pay them annually for their service.
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Service Categories
Pool and Spa Service,
Property Management,
Lawn and Yard Work,
House Cleaning,
Pest Control
FAQ
ENGLISH ROSE HOMES & MANAGEMENT SERVICE is currently rated 3 overall out of 5.
No, ENGLISH ROSE HOMES & MANAGEMENT SERVICE does not offer free project estimates.
No, ENGLISH ROSE HOMES & MANAGEMENT SERVICE does not offer eco-friendly accreditations.
No, ENGLISH ROSE HOMES & MANAGEMENT SERVICE does not offer a senior discount.
No, ENGLISH ROSE HOMES & MANAGEMENT SERVICE does not offer emergency services.
No, ENGLISH ROSE HOMES & MANAGEMENT SERVICE does not offer warranties.
ENGLISH ROSE HOMES & MANAGEMENT SERVICE offers the following services: PROPERTY MANAGEMENT. POOL MAINTENANCE. LAWN CARE. PEST CONTROL. CLEANING SERVICE.