Crystal Shine Refinishing, LLC

â Poor quality work and even worse customer serviceâ I had my tub resurfaced by this company in February 2024. Just five months later, the surface began to peel. We reached out to the owner, Mike, in July 2024, and weâ ve been trying to get a repair done ever sinceâ now four months of back-and-forth with promises but no action. Communication has been incredibly frustrating. I would strongly caution anyone considering this company for resurfacing work. Please beware before using them, as the quality of work and service has been disappointing.

CRYSTALSHINE REFINISHING was excellent. We had the master shower and wall, as well as the sinks refinished. We had the bathtub/shower and wall, as well as the sinks refinished in the guest bathroom. They were quick to answer my questions, provided great service and even "Tropical Storm Debbie" did not delay the start of this project. I will refer all my friends to this company.

If you have a job, he is the right man. Jack B.

Michael was excellent. The refinishing was excellent. Absolutely love the finished look. He was there when he said he would be and was very professional and friendly. I am so glad we chose his company to do the refinishing. Thoroughly pleased with everything. Will be suggesting him to anyone needing his type of service.

Showed up when he said, hard worker and quality work which is important to me. Didn't cut corners and always wanted to do the job right.

They did a great j9b.

I had crystal shine install a new shower floor. The work was perfect

The company responded quickly, was on time to do the job, were courteous and a pleasure to work with.

Crystal shine refinishing did an excellent job repairing tub damage. Perfect color match. I will reccomend them for repairs or total tub refinishing.

Our tub shower surround look great!

I highly recommended. A great job, and reasonable price.

Mike and his crew were a pleasure to work with. On time and spot on with their work.

Michael was true to his word and updated my cabinets to a finish I love . I enjoy cooking and baking….and now I enjoy my cabinets . Awesome job . I Would refer him for his workmanship and time.y manner of doing the job. Thanks Mike.

Excellent job. Mike is a very conscientious business owner. Very personable, and punctual. Excellent quality work at a reasonable price. We had them refinish a bathroom vanity and we are extremely pleased with their attention to detail. We would highly Crystal Shine for any kitchen or bathroom refinishing.

Great experience. Tub looks fantastic and Mike was great to work with. Highly recommend them. Susan

Mike was very nice, and he was really honest with me. I expect to use him in more projects.

At first, I was pleased. Steve and Blaine were very friendly and did work on my tub. Then I noticed some markings on the tub from the work done. I called Mike Burns plenty of times, sent text messages and an email trying to reach out to them to fix the work. On the invoice sent out to me, it states there is a 5-year warranty but it appears they do not want to fix the tub. I am greatly frustrated and disappointed. I usually do not like to leave such negative reviews but I give 0 stars. Mike Burns has not been cooperative and has been unprofessional. Please do not give your money to this company.

Blaine and Steve did a great job refurnishing my bathtub. They were punctual and professional. Very satisfied with the results! 10/10

Showed up on time. professional

Mike was amazing. Very professional and a perfectionist. He did our kitchen and laundry room cabinets as well as two bathtubs and they all look brand new. If you are thinking about replacing your cabinets or tub talk to Mike first he will save you money and you will be shocked that they look better than new!

Efficient, great job

Looks wonderful

Was very happy with the job Mike did. Called him and he set me up for the next day. I need to reassemble and paint the bathroom and It will look fresh and new. Very cost effective as opposed to ordering a custom double sink top. Would use again .

I was nervous about having someone in my home on a multi step job as I am alone with one child. Both Mike the owner and Dan his assistant treated me remarkably well. The job was fast, clean, and they both communicated with me as I was asking tons of questions. I am planning on using them again for resurfacing sink and vanity tops.