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J&K Better Pools

4.3(
6
)

Pool and Spa Service

About us

We specialize in the maintenance, repair, and renovation of residential in-ground swimming pools. We are licensed by the state of Florida to do everything pool-related except new pool construction. We are a family-owned business with over 20 years of experience maintaining, repairing, and renovating in-ground swimming pools.

Business highlights

25 years of trusted experience

Amenities

Warranties
Yes

Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Photos of past projects

Reviews

4.36 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
83%
4
0%
3
0%
2
0%
1
17%
Rating CategoryRating out of 5
quality
3.7
value
3.7
professionalism
3.7
responsiveness
3.7
punctuality
3.7
Write a review
Showing 1-6 of 6 reviews
Ted G.
06/2023
1.0
pool cleaners
  + -1 more
This company charged me $5200.00 dollars for a pool liner replacement and it has never stayed in place. I have gotten nothing but excuses and in the end a pool that looks terrible. I still owe $800.00 dollars but as I explained to Jason, I will first replace this liner and get one installed properly before I pay him another dollar. Please be warned, you will only become disappointed and angry every time you look at what J&K Pools has done to your well earned investment.
Description of Work: Pool liner replacement.
Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$5,250
Response from J&K Better Pools
As anyone with a liner pool knows, liners pop out of the track on occasion. This liner was, and is, installed properly and looks great. When we install a new liner, we will reset it once within the first year for free. If it happens again within the first year, we install liner lock at no charge to the client. We do not automatically install liner lock as not all pools need it, not all liner track will accept liner lock, and we don't want to charge a client for something they don't really need. This gentleman has a small spot, 8-10" long, that needs to be reset. This same spot came untucked ONE other time last year, which we reset. We would be happy to handle this small issue AND install liner lock free of charge under warranty, however we require that the original invoice be paid in full before any warranty work will be completed.
jay V.
09/2020
5.0
pool cleaners
  + -1 more
We were happy with their performance. We kept them as a weekly basis. It cost me $130 a month.
Description of Work: They did pool cleaning.
Rating CategoryRating out of 5
Yes, I recommend this pro
Reed B.
08/2020
5.0
pool cleaners
  + -1 more
This is the best pool company in Okaloosa county! From owners to trainee's this company is great! Every single time. They return calls right away. Customer service is 5 star. The people who take care of the pool & spa are knowledgeable and courteous. Couldn't ask for better!
Description of Work: Pool & Spa Service and Repair
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from J&K Better Pools
Thank you so much for your business! We truly appreciate you.
Steve K.
08/2020
5.0
pool cleaners
  + -1 more
They did a great job, on time and friendly. The price is reasonable, efficient and know what they were doing.
Description of Work: They are taking care of my pool every once a week.
Rating CategoryRating out of 5
Yes, I recommend this pro
John H.
08/2020
5.0
pool cleaners
  + -1 more
Excellent! On time, explained what they were going to do and they did it as planned!
Description of Work: Pool & Spa Service and Repair
Rating CategoryRating out of 5
Yes, I recommend this pro
Response from J&K Better Pools
Thank you so much for your business!
Constance S.
08/2020
5.0
pool cleaners
  + -1 more
Absolutely wonderful. Always kept me informed and my pool has never looked so good. One of the cheaper prices too! Will continue to use them in the future.
Description of Work: Pool & Spa Service and Repair
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from J&K Better Pools
Thank you for your business!

    Contact information

    P.O. Box 14, Crestview, FL 32536

    Service hours

    Sunday:
    Closed
    Monday:
    9:00 AM - 5:00 PM
    Tuesday:
    9:00 AM - 5:00 PM
    Wednesday:
    9:00 AM - 5:00 PM
    Thursday:
    9:00 AM - 5:00 PM
    Friday:
    9:00 AM - 5:00 PM
    Saturday:
    Closed

    Licensing

    Bonded
    Insured
    Licensed*

    Trade License Number
    CPC1459485
    Trade License Locale
    Florida
    Trade License Authority
    Florida: General
    Trade License Expiration
    08/31/2026
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.

    Service Categories

    Pool and Spa Service

    FAQ

    J&K Better Pools is currently rated 4.3 overall out of 5.

    Sunday: Closed

    Monday: 9:00 AM - 5:00 PM

    Tuesday: 9:00 AM - 5:00 PM

    Wednesday: 9:00 AM - 5:00 PM

    Thursday: 9:00 AM - 5:00 PM

    Friday: 9:00 AM - 5:00 PM

    Saturday: Closed

    J&K Better Pools accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
    No, J&K Better Pools does not offer free project estimates.
    No, J&K Better Pools does not offer eco-friendly accreditations.
    No, J&K Better Pools does not offer a senior discount.
    No, J&K Better Pools does not offer emergency services.
    Yes, J&K Better Pools offers warranties.

    Contact information

    P.O. Box 14, Crestview, FL 32536

    Service hours

    Sunday:
    Closed
    Monday:
    9:00 AM - 5:00 PM
    Tuesday:
    9:00 AM - 5:00 PM
    Wednesday:
    9:00 AM - 5:00 PM
    Thursday:
    9:00 AM - 5:00 PM
    Friday:
    9:00 AM - 5:00 PM
    Saturday:
    Closed