Tallahassee, FL is the home of Absolute Maid Service, where we provide a complete range of home cleaning services, including seasonal cleaning, window cleaning, and closet organization, we also do a great job on deep cleaning , no job is to big, we will bring our team in and have your house looking like a home , we give a promise of satisfaction . We also clean carpets and dye carpets . My clients are my number one priority and I stand by my promise, never leave a client unhappy!
Business highlights
18 years of trusted experience
Emergency Services Offered
Services we offer
deep cleaning,organization , carpet cleaning, dyeing carpets , pressure washing, move out and move in , one time cleaning , monthly, weekly, bi-weekly, emergency services as followed water extraction , cleaning up after partys , same day service.
She was supposed to be at my house at 10:30, and didn't show up. I called her at 10:45 and she said she was having a bad day but she would be here at 11:45. She never showed up at all after that and I have been leaving messages every since, but have not heard from her.
Description of Work: Was supposed to come into my house to do some limited housecleaning for $70.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Stacey M.
11/2013
5.0
floor cleaning, house cleaning, window cleaning
 + 1 more
Excellent! They come every two weeks and they are fabulous.
Description of Work: I had two girls for 1-1/2 hours. They cleaned, dusted, mopped and scrubbed everything. They are a friendly and prompt service with a smile.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$90
vincent G.
11/2013
5.0
house cleaning, window cleaning
 + 0 more
They are excellent. They just do a really wonderful job. They clean things that I did not even know needed cleaning. Everything just looked sparkly when they are done. They are very dependable. They fit me into their schedule when I need special jobs done and area very accommodating.
Description of Work: They cleaned my house. I have a bi-weekly service. They have also done window cleaning and cleaned blinds. They have done the best job on blind cleaning I have ever seen done.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$90
Kandi W.
11/2013
5.0
house cleaning
 + -1 more
They are trustworthy and do a good job in everything they do.
Description of Work: They come to clean my home, do laundry and whatever else needs done. I have used them every week for the past six years.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Jeff H.
07/2013
1.0
house cleaning
 + -1 more
She did a S***** HORRIBLE JOB and I asked her to come back and fix her lack of completion. She came back and complained to my property manager and STILL LEFT THE HOUSE DIRTY AND INCOMPLETE!!!!!
Description of Work: She was supposed to clean (hourly) a vacant property for me.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$300
Ronald W.
04/2013
1.0
house cleaning
 + -1 more
Not well
Description of Work: Pam told my wife the cost would be $30/hour for 3 hours for a total of $90.00. I called her 30 minutes after she was suppose to be at my house. She said she had to reschedule for the same day. I said ok and we agreed on a new time. An hour after the new time I called her again and she said she was taking a little extra longer on the house she was currently at and she would be at my house soon or she would have someone else show up and get started on it. By the way I was taking leave from work and spent the whole day waiting on her. It was around 3:00 when they showed up and three of them spent about 2 1/4 hours on the house. When I asked her for the total, she said it would be $200.00, but that we were "Angie's List" subscribers so she would allowed us a $10 credit and she gave us a total of $190. I told her that my wife was quoted $90, but she said there were three people instead of just one for 3 hours. I paid the $190. If you do the math, that's $30/per hour for each of three people. The quality of the work was fine, but the disrepect and disingenuous representation is not worth going back to her for.
Rating Category
Rating out of 5
quality
4.0
value
1.0
professionalism
3.0
responsiveness
1.0
punctuality
1.0
$190
Sandra G.
04/2013
5.0
house cleaning
 + -1 more
Great I would use them again
Description of Work: I am an absentee owner and needed my rental property cleaned and made ready to sell. The owner followed up with me both before and after and made suggestions on things that needed to be done. They came on time and according to my real estate agent, the place looked great.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Meghan B.
03/2013
5.0
house cleaning
 + -1 more
I was very happy with the work that was done.
Description of Work: Absolute Maid Services performed an initial 3-hour housecleaning at my home. The lady that arrived was early, which was great. I asked her to focus on the bathrooms first, then the kitchen, then the floors, and then dust and get rid of cobwebs if there was any time left over. She started with the master bathroom, which had not been cleaned in a very long time. She then cleaned the kids' bathroom, the kitchen, and then mopped the kitchen floor. She did not have time to do anything else, since I only wanted a 3-hour cleaning. She did a wonderful job. She worked a long time on the master bathroom, which was completely necessary. My only disappointment was that when I called to schedule the visit, I was told two people would be there to clean and only one arrived. I understand that it may normally only be one person, and the lady I spoke to on the phone may have been sending two as a special circumstance. I just know that more could have been cleaned in those three hours if two people were working.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Annette W.
03/2013
1.0
house cleaning
 + -1 more
I thought, at first, everything was going to be great even though things were slow moving. But when they had to leave because of other things she had to do I was concerned because so very much had not been done. Then when she told me I owed her $360.00 I almost fainted, and my husband was VERY angry. I paid her because I didn't know what else to do ... Everyone is telling me I should have said NO, there has not been that much work done ... But I am not one for confrontation. I cried after they left because now we will have a difficult time making it through the rest of the month. $360.00 is a LOT of money to come out of a household of social security checks. She seemed so cold and acted as if she knew I was going to have a problem with the charge just before she gave it to me. I am stunned. The last time I hired someone to do this same thing, it was $150 and everything was done in 4 hours with ONE person. I am so upset. The other two people that came after she got here were very nice ... there was no problem with anyone acting ugly or anything ... but her complete demeanor changed just as she was about to give me the price, as my husband said "Just like she knew she was going to take advantage of you". He was standing right there and almost spoke up and is now upset with himself because he did not. He thought I was going to, but I was stunned. AGAIN ... I have 20 people, including neighbors that are stunned because they've seen my house regularly.
Description of Work: She had asked me to write up a list for her. Much less than half of it was done. I asked if she was alone and she said "no". I asked her the price and was quoted $30 an hour ... but she failed to tell me it was $30 an hour PER person. It cost me $360.00! My house was very dusty not "dirty". They move very slow. I have 20 people that said they would attest to the that my home is NEVER FILTHY, nor do I have a bunch of stuff at all! Half the list was done in 3 hours, they move very slow ... at $360.00? I had even turned on the self-clean oven the day before and let it clean and the ash inside was not even wiped out! I have stage IV cancer and had saved $200 to get a good deep clean. This put us in a horrible bind. Two friends that were over the day before said I should have refused to pay that ... but I was in shock. ALL my friends are very upset, but mostly my husband. There was only ONE bedroom (one other was just dusted and vacuumed, two baths, living/dining and kitchen and bottom wall boards, inside windows, and ceiling fans, pulling out the washer and dryer (which my husband even removed the dryer from that area so it would be easy to clean the tile underneath and just slide washer over to get other side. NO bed-making or laundry or carpet cleaning involved, and just a very few dishes in sink from the day which were put in the dishwasher. I am so upset I was not going to put anything on here, but my husband INSISTED and is watching now to be sure I do. He has advanced heart disease and did more than he should have done by just moving the dryer outside for them. I have rated professionalism as a "D" because she did not make pricing clear AT ALL and things were very slow going. The master bathroom and the wall floor board were excellent.
Rating Category
Rating out of 5
quality
3.0
value
1.0
professionalism
1.0
responsiveness
3.0
punctuality
1.0
$360
Marisa R.
03/2013
1.0
house cleaning
 + -1 more
HORRIBLE! I called Pam 2 weeks before I was moving into a house I was purchasing. She confirmed that she could do a complete top down clean and quoted me a price per hour. She was to come on Saturday at 10:30am. She was aware that the house was empty as I was not moving in until after she cleaned but that I would come to the house to let her in. She asked that I confirm with her the day before. I called on Friday, she did not answer so I left a message reminding her of the time, the address, and my name and number. At 10:28am (2 minutes before she was scheduled to be there), I received a text message telling me that she was looking for a baby sitter but that she "will be there shortly" and "might go a head and send Angie a girl that works for me to get started". At 11:45am, after sitting around an empty house waiting for someone to show up for an hour and fifteen minutes, I TEXTED HER, asking how much longer. She replied "soon, they should be on there way soon". At 1:24, an hour and 40 minutes later, I CALLED HER. She did not answer. I left a very pointed message explaining my frustration. A little after 2pm, 3 1/2 hours LATE, 2 women show up without a vacuum or mop, just a few cleaning supplies and one roll of paper towels. So obviously cleaning the entire house like vacuuming and mopping were out. 2 1/2 hours later they have managed to decently clean the 2 bathrooms and a kitchen. They were not in bad shape to begin with - just normal use. Then they call Pam and she charged me for 3 hours. So they were over 3 hours late, didn't bring enough supplies to do the whole house, took a long time to clean 3 areas, and then over charged me. It could not have gone worse unless they robbed me.
Description of Work: Cleaned 2 bathrooms and the kitchen
Rating Category
Rating out of 5
quality
3.0
value
1.0
professionalism
1.0
responsiveness
2.0
punctuality
1.0
$210
Cheryl S.
02/2013
5.0
house cleaning
 + -1 more
I live in Quincy so wasn't sure if this company would work out for me as they're in Crawfordville - but they have folks over here as well. I hate to clean - we do the basic stuff but the floors haven't been washed in a few years. This service is great - they don't hesitate to tackle big jobs and they don't waste my time chatting rather than working, which has been the case with some cleaning services I have used over the years. They're even sweet to my dog, who barks her head off at them several times during each cleaning visit.
Description of Work: Cleaned entire house, top to bottom - kitchen, bathrooms, floors, etc.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$90
Clare M.
01/2013
5.0
house cleaning
 + -1 more
A++
Description of Work: This was for a FULL house DEEP cleaning PLUS carpet cleaning. They did a fantastic job!!! Our home was destroyed by renters and they made it SPARKLING for our new tenants. Thank you!!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Kathryn F.
12/2012
5.0
house cleaning
 + -1 more
Very efficient. This was their second visit -- the first visit they worked me in right before Thanksgiving. Although they were late in arriving, the two ladies were like a couple of tornadoes, sweeping through the house in two hours and leaving it clean. The second visit was during the day while I was at work; again a great job. So nice to come home to a clean house!
Description of Work: Cleaning bathrooms, floors, dusting, general housecleaning.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$115
Response from Absolute Maid Service LLC
Thank You member it is not every day that we hear this so I really appreciate your comments ,it makes me want to work harder to please my customers ,my customers are my first concern and to know that I'm doing my job means so much to me. Thank You , Pamela Schmitt
Tara B.
10/2012
5.0
house cleaning
 + -1 more
They are quick and thorough. They are responsive to special requests. They have been flexible when I needed to change the schedule. Punctuality has been a minor problem but it has improved of late.
Description of Work: Absolute Maid Service cleans my house every two weeks.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$75
Tracy & Sheri W.
05/2012
5.0
house cleaning
 + -1 more
Pam (owner) is wonderful. She is very thorough and trustworthy.
Description of Work: Bathrooms, kitchen, dust, mop, vacuum, make beds, any odds and ends we need from time to time.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
Tara B.
11/2011
5.0
house cleaning
 + -1 more
They were quick to catch on to my needs and we organized my mess into "keep" and "toss"piles. I decided what to do with the stuff to be kept and they decided about the rest and sorted it into pile for trash and piles for donation. We did a major clean, taking everything out of closets and cupboards. They cleaned carpets and furniture and pressure washed the house. It was a big job. The only problem is punctuality, and generally that was because they wanted to come earlier than we had agreed and I wasn't ready yet. Pam is a very hard worker, she is extremely thorough and very flexible. The staff she brings with her get down to business and work hard the whole time they are in my house.
Description of Work: Absolute spent several days with me clearing clutter. I was almost a candidate for one of those reality shows on clutter and mess. Since then they have been coming regularly and the $85 is based on the regular visits.''' UPDATE: I have continued to use this company since the last report. I am pleased to report that I am still satisfied. I have used other cleaning services and the quality of work often declines over time. The quality here has been sustained at a high level.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$85
Response from Absolute Maid Service LLC
Member, you are one of a kind . Thank you for working with us , I'm happy to say you are one of my best clients and I hope we continue to have your business. Thank You Pamela
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
House Cleaning,
Window Cleaning,
Floor Cleaning and Waxing,
Pressure Washing,
Carpet Cleaning
FAQ
Absolute Maid Service LLC is currently rated 3.9 overall out of 5.
Sunday: Closed
Monday: 7:00 AM - 7:00 PM
Tuesday: 7:00 AM - 7:00 PM
Wednesday: 7:00 AM - 7:00 PM
Thursday: 7:00 AM - 7:00 PM
Friday: 7:00 AM - 7:00 PM
Saturday: 9:00 AM - 12:00 AM
Absolute Maid Service LLC accepts the following forms of payment: Check,PayPal
Yes, Absolute Maid Service LLC offers free project estimates.
Yes, Absolute Maid Service LLC offers eco-friendly accreditations.
No, Absolute Maid Service LLC does not offer a senior discount.
Yes, Absolute Maid Service LLC offers emergency services.
Yes, Absolute Maid Service LLC offers warranties.
Absolute Maid Service LLC offers the following services: deep cleaning,organization , carpet cleaning, dyeing carpets , pressure washing, move out and move in , one time cleaning , monthly, weekly, bi-weekly, emergency services as followed water extraction , cleaning up after partys , same day service.