The process went smoothly from the beginning through to the end. My son actually fell in love and purchased the first property they showed him. The Cagan's listened, and they got it. They are long term Florida residents, and have an in depth knowledge of the area. As my son was a first time home buyer, he had lots of questions. They answered those questions promptly, frequently, and graciously. Sometimes that happened to be early in the morning, as well as late at night. If they didn't have an answer, they referred us to someone who could help. When necessary they went to bat for us. They got convinced the seller to take our final offer, got them to share in the cost of a new electrical circuit box, even though the condo didn't require a new one, and made sure the seller had the apartment in immaculate condition before we moved in. By systematically preparing us for the next steps in process, they headed off a lot of unnecessary delays, and helped us close promptly and smoothly. I liked the fact that they both attended the closing, even though they didn't have to be there. We were grateful that they were always there for us. The Cagan's seem to love their job. I believe wholeheartedly that they would give you exemplary customer service, whether you were purchasing or selling multi million dollar properties or something much more modest.
Description of Work: The Cagan Team helped us purchase a condominium for our son. They came highly recommended from a friend who had recently sold their home and purchased a new home with them. We were so grateful for this recommendation because, it takes seasoned experts to navigate todays real estate market. They were that and so much more. They really listened and steered us toward the right property without wasting time showing us apartments that didn't fit our criteria or budget. They educated us along the way, and acted as advocates during the entire process, including the inspection, appraisal, mortgage and finance, as well as being master negotiators with the selling agent. They definitely headed off many problems by keeping us well informed and ahead of the game. There were countless details that we never would have known about, and sometimes they even reminded us to follow through with various paperwork, phone calls and procedures. Sophia and Ken were always accessible, and returned phone calls, text messages and emails super promptly. The bottom line is that these brokers went above and beyond their job. I don't think we could have found such a perfect apartment at such a great value, and obtained the financing and closed without them.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Response from The Cagan Team
Thank you so much! The best way to thank us, would be to send your family, friends and co-workers to us for any Real Estate needs. We love helping people with the American Dream of owning their own home. The Cagan Team
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Service Categories
Real Estate Agents
FAQ
The Cagan Team is currently rated 5 overall out of 5.
Sunday: 10:00 AM - 8:00 PM
Monday: 8:00 AM - 8:00 PM
Tuesday: 8:00 AM - 8:00 PM
Wednesday: 8:00 AM - 8:00 PM
Thursday: 8:00 AM - 8:00 PM
Friday: 8:00 AM - 8:00 PM
Saturday: 10:00 AM - 8:00 PM
Yes, The Cagan Team offers free project estimates.
No, The Cagan Team does not offer eco-friendly accreditations.
No, The Cagan Team does not offer a senior discount.
No, The Cagan Team does not offer emergency services.
No, The Cagan Team does not offer warranties.
The Cagan Team offers the following services: Real estate.