For over 20 years we are extremely proud of the way Miller Renovations brings a special sense of pride to each kitchen we remodel. By working and closely listening to the aesthetic and functional needs of our client, we ensure complete satisfaction.
He was supplying an mirror over an sink, which was about an thirty inch square,. He admitted to me while trying to put it in the frame, he cracked it. When I got the final bill from him, I was charged for a second mirror. I didn't break your d..n mirror, you did. I have to pay you extra. I'm still trying to get square with them. The paint is chipping off the doors of the cabinets. You can see where I am coming from.
Description of Work: Renovation of an bathroom. He supplied the tile, the cabinets, the mirrors. Anything that would go with that. The bathroom was stripped down to the wall. New toilet, new tub, new mirror, and lighting. I supplied the lighting, he just installed it.
Rating Category
Rating out of 5
quality
2.0
value
5.0
professionalism
2.0
responsiveness
2.0
punctuality
4.0
$5,000
Gail N.
02/2017
5.0
ceramic tile, countertops, glass repair, home remodeling, cabinet refacing
+ 3 more
Everything came out beautiful, top notch craftsmanship and a pleasure to work with. Every detail was taken care of and they were very neat while the work was going on. I would definitely recommend!
Description of Work: Bathroom and kitchen renovations
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Miller Renovations Inc
Thank you [Member Name Removed]. It was my pleasure.
Esteban H.
12/2016
2.0
custom cabinets, home remodeling
+ 0 more
Contract was signed in march, works didn’t start until July and worked wasn’t completed until first week of December. Delay was unexpected and no accommodations were made. No professional drawings were submitted. Subcontractors were not qualified and did poor work. Larry did not stand behind his subcontractors and did not want to take responsibility. We thought we hired him as our GC and half way into the project told us subcontractors were not his responsibility. Cabinets were installed scratched and dented. New plumbing under the sink broke twice. While Larry was very responsive and easy to work with we were not happy with the quality of work and the time it took to complete.
Description of Work: Full kitchen renovation, installation of bamboo flooring, new wall
Rating Category
Rating out of 5
quality
3.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
1.0
$19,000
Response from Miller Renovations Inc
Gave customer several upgrades free of charge. Lighting, sink protector, rebuilt decorative columns in the living room. We also gave customer a $750 credit towards the floor repair. We never represented ourselves as a general contractor we gave them people we knew that did the other work they needed . We are licensed to build and install cabinetry and reconfigure walls that are not load bearing and that's the work we did. The contractor we signed never stated anything having to do with flooring or electric, they paid those contractors directly
Rose H.
12/2016
5.0
custom cabinets, ceramic tile, electrician, home remodeling, doors
+ 3 more
It was excellent. Larry was extremely professional and did amazing work. I was so impressed with how the end product came out. It went beyond my expectations of what a kitchen and bathroom could truly look like. I would recommend Miller Renovations to anyone. They truly are experts!
Description of Work: Bathroom and kitchen remodel.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Miller Renovations Inc
Thank you for the kind review
Nancy J.
12/2016
5.0
custom cabinets, remodeling, woodworking, home remodeling, cabinet refacing
+ 3 more
The new cabinets matched my existing cherry wood ones perfectly, You cannot tell old from the new. These are not the cheap quality stock cabinets with pressboard that are so often found at the large big box stores. I'd highly recommend Larry and his professional team. Excellent quality at an affordable price. Built to last.
Description of Work: New kitchen cabinets to replace damaged existing solid cherry wood ones.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
RABINDRANATH R.
09/2016
5.0
custom cabinets, glass repair, lighting, woodworking, home remodeling
+ 3 more
Amazing! You get the feeling you're in a Magazine every time you are in it or just looking at it from the family room. Larry told me it was the most material he had ever ordered for a kitchen. The City of Sunrise inspector indicated it was one of the best jobs he had seen in Sunrise. I'd be happy to share pics. Wife is happy (and boy is she picky), so well done Larry!!
Description of Work: We needed a completely new kitchen as out home was renovated and the kitchen space was approximately 3 times the original size. Larry Miller was contracted to build the new Kitchen after several other estimates.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$23,000
Barbara L.
09/2016
5.0
ceramic tile, lighting, cabinet refacing, home remodeling
+ 2 more
It went perfectly! I could not be happier. My kitchen looks gorgeous and it's just what I wanted. The tile work is perfect. The doors and drawers line up perfectly. I love the undercounter lights. Larry talked me into it, said I'd love them and he was right. The countertop company that Larry sent me to did a great job at a very reasonable price. Everything was clean at the end of the each day The best thing about Miller Renovations was that both Larry and his helper are truly nice guys and I was comfortable having them in my home. After the kitchen was done I called Larry for a few additional odds and ends and he was responsive and stopped by to do them. I would strongly recommend Miller Renovations.
Description of Work: Larry provided and installed all new doors and side panels and kick plates to my cabinets. He provided and installed the cabinet handles and drawer pulls. He also installed crown molding and undercounter lighting. He shortened the cabinet above the microwave and installed the new microwave. New backsplash was installed and new electrical outlets. I went to the marble and granite company that Larry recommended and he coordinated the installation. Larry helped me select the perfect sink and faucet..
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$7,000
John F.
09/2016
5.0
custom cabinets, countertops, electrician, glass repair, lighting, remodeling, home remodeling
+ 5 more
From start to finish everything went perfect! It was a pleasure having Larry miller and his guys working in our house.We felt completely safe with them in our house and gave them a key to come and go.they came when they said they would and locked up and cleaned our house every day when they left.
Description of Work: complete kitchen and bath remodel
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$15,575
Erin G.
09/2016
5.0
custom cabinets, countertops, electrician, lighting, remodeling, home remodeling
+ 4 more
Above and beyond our expectations. We were extremely happy that we chose Miller Renovations. All of the work that was completed was done with quality and perfection. They offered plenty of options during the design process and great ideas we would not have thought of ourselves. The installation was started and completed as the dates promised. If we ever move and need another kitchen renovated, we will not hesitate to use Miller Renovations again!
Description of Work: Kitchen Remodel
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$15,000
Walter W.
08/2016
5.0
custom cabinets, woodworking
+ 0 more
My wife and I were very happy with the result. Larry Miller has a creative eye and designed a beautiful piece of furniture after asking a lot of questions to understand our needs and desires. Larry was always very professional and patient with us. We would definitely call him again.
Description of Work: We needed a custom-built entertainment center on which to place a 60" HDTV and a specially designed slide out shelf to hold a record turntable with a place to store vinyl records. We also wanted extra cabinet space for other storage.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
risa S.
04/2016
5.0
custom cabinets, home remodeling
+ 0 more
unknown
Description of Work: I received Larry Miller's name from my adjuster, I called them out as soon as I got the number, and I believe it came out the next day. I had a flood in my kitchen on the under sink cabinet that required a full kitchen renovation. I have a very small kitchen, but Larry Miller gave me ideas about ripping out a wall to enlarge the kitchen and to move the stove to the center by the sink and even provided me computerized graphics and help show me how to do it . Because I had to wait on insurance money did take quite a while to start the project but more on my end then Miller renovations. From the time that they did start the projects, it was quite quick. Whenever he promised he would come he showed up on time his assistant John is fabulous and does excellent work. He came up with several ideas To brighten up my small kitchen. He built me a high end kitchen island that would have cost thousands in a retail store. The cabinets with the crown molding are just so high end, they are gorgeous. He builds it all himself, and orders the doors to your specifications. He worked with me on price and kept within my budget. I think I was without a working kitchen for less than a few days. He moved the appliances around to allow me to keep them working. I never lost my refrigerator usage, which I was scared of having to do. He is a small company, just him and his assistant, but he came and did the work when he promised, and once it got going, it was pretty quick. I am going to save up and have him do my bathrooms soon. I couldn't have been happier
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Neil K.
02/2016
5.0
countertops, home remodeling, woodworking
+ 1 more
This project involved removing all our existing cabinets (which were over 25 years old, made of MDF, and were swelling), counter tops, and back splash. Larry had a number of unique ideas and thoughts that were incorporated into the kitchen design. He was extremely responsive and professional in all our dealings whether I contacted him by phone, e-mail, or text message. In fact, he felt like part of the family during the construction work! Of course, during any large job problems come up that need to be addressed and resolved. Larry took care of all problems, went through our entire "punch list", and left the job with no un-finished items. Now, this is a very small business consisting of Larry and his assistant. So, occasionally he would get called away to finish other jobs, or, other things would come up that would delay him. But, he always would let us know in advance if he was delayed and worked with us on finding a time that worked for us both. Overall, we are satisfied with the job and everyone that comes over is impressed by our new kitchen and the workmanship provided by Larry!
Description of Work: Complete kitchen remodel, remove and replace all cabinets, counter tops, and back splash.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
$22,000
Response from Miller Renovations Inc
THANK YOU [Member Name Removed] FOR YOUR KIND REVEIW, AND ONCE AGAIN LET ME APOLOGIZE FOR OUR TARDY START ON YOU PROJECT.. ITS ALWAYS A GAMBLE DURNG THE HOIDAYS TO PREDICT OTHERS SCHEDULING AND CLOSINGS. WE CERTAINLY ENJOYED WORKING WITH YOU AND YOUR WIFE, I THINK BETWEEN US WE CREATED THE DREAM KITCHEN YOU WANTED. ONCE AGAIN THANK YOU FOR YOUR BUSINESS AND PATIENCE. LARRY MILLER
Debra M.
01/2016
5.0
custom cabinets, remodeling, home remodeling
+ 1 more
It was a pleasure to work with Larry Miller. He did work for our neighbor and came highly recommended. Larry is professional and trustworthy. We would definitely have him do work for us in the future. In fact, we talked to him about renovating our bathroom and building us a custom piece for our dining room. We would not hesitate to recommend Miller Renovations to our family and friends.
Description of Work: Kitchen cabinet resurfacing, new cabinet doors, custom movable island and custom upper cabinets. Took our old tired kitchen and made it new, fresh and modern!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,900
Steven T.
01/2016
4.0
remodeling, home remodeling, woodworking
+ 1 more
Larry had some unique design ideas and is creative with the design. ? He was able to improvise as the job progressed.? Larry stayed within my budget Guests compliment my new kitchen.
Description of Work: Renovated kitchen and 2 bathrooms (vanities and medicine chests).
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$18,000
Response from Miller Renovations Inc
[Member Name Removed] it was a long project, but when it was done you had a great looking kitchen and two new baths. it was a pleasure working with you and [Member Name Removed] and hopefully we will again. thanks for the kind review. Larry Miller Miller Renovations
Marcie S.
01/2016
5.0
remodeling, home remodeling
+ 0 more
Larry Miller renovated the whole kitchen. He had to make a number of changes during the process, but that was strictly due to owner changing his mind. Larry took it all in stride and addressed every item that was changed with great professionalism. His work was/is beautiful and he was responsive to questions, advised along the way as to what was being done, how long it would take and what was involved. Phone calls were either answered or returned in a timely fashion. I would absolutely recommend Larry and I would hire him again in a heartbeat!
Description of Work: Larry renovated our whole kitchen. Cabinets were renovated, drawers were added, wall removed and countertop added with more drawers were installed.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$18,000
Response from Miller Renovations Inc
[Member Name Removed] thank you for the kind review, I think the reasons for the changes and updates to the original plan was because the project was so unique. it kind of took on its own personality as we moved along, but once we were finished it stands as one of my favorites. Larry Miller Miller Renovations
Robert & Janet V.
12/2015
1.0
custom cabinets, remodeling, woodworking, home remodeling
+ 2 more
Hi Customer Service We just sent an e-mail from your e-mail request for did we use Miller renovations. The e-mail did not go through. This is what we sent in the e-mail Hi Customer Service Mr Miller's installation is not completed to our satisfaction. Basic Skills such as, Installations being Plumb, Square, or Level are incorrectly installed because of his deviations from the original plans. This is an open and on going situation with Mr Miller who has full knowledge of all our remodel issues and he has agreed to carefully correct each issue by replacing damaged, used or incorrectly installed materials. However, it is difficult to rate someone who has failed to deliver any materials to complete the remodel and repair damage that has occurred during prior Calendar year. He was to have made a delivery in 3/15 but failed to do so. Since then, a few e-mails have been exchanged but no date set for any work to proceed. At this time we are proceeding with additional tasks that need to be completed as fast as humanly possible for 70 year old working Home owners. We are expecting action to be taken by Mr Miller to complete our Kitchen re-model. Thanks Bob an Janet Vandivort 954-592-3189
Description of Work: Kitchen Mr Miller Has Failed to do any repairs as promised and we have an Incomplete Job. He Used the wrong size Cabinets, Installed Crooked uneven Cabinets, Installed Drawers that do not work and some have crooked Fronts. He Did Incomplete installation by failing to use all support materials needed to ensure correct operation of Drawers Doors and Hardware. He Damaged Cabinets during installation Such as Chips Scraps and visible Saw cuts. Mr Miller damaged the corners, walls and Ceilings during installation. He Promised materials that have not been delivered, to complete the job or make necessary repairs. Update 2/23/2016: Our kitchen remodel job contracted with Mr. Miller is incomplete. What has been done was done in a slip shod manner and was not done to our satisfaction. From the beginning Mr. Miller's gross measurements on his architectural plans remain incorrect. They are bigger than the physical measurements of our house. Therefore he purchased cabinets based on these measurements which were too large, forcing him to reconfigure the original cabinets to the actual measurements. He also omitted the three quarter inch on the end and front of each cabinet, changing the desired look and making the cabinets too large to fit in the desired location. Per plans, there is no 12 inch space between the Hutch and Kitchen Sink. Mr. Miller would only come to our site on his schedule, stating we were too far away. He knew our location when he accepted the contract. We agreed to adjust the timing of our remodel so that Mr. Miller could attend family functions, take care of his injuries, and work on other jobs. We suffered injuries in a fire and had to have home health care visits at our home. There were also months of heart therapy outside of our home (39 weeks). Before all the health problems, we had planned a lifetime dream trip to Montana that Mr. Miller knew about before the remodel started. There were so many mistakes, damages, ms-measurements. We brought these problems to Mr. Miller as they occurred at every opportunity. Mr. Miller kept saying not to worry, he would fix them later. We made a TO DO LIST for him. The last time we saw him, he went over this list and said he would fix every thing. It was a long list. Mr. Miller never returned and did not answer our e-mails or attempted phone contact. Besides Damage to our Home Mr Miller Failed to thoroughly Clean up after each visit leaving Nails and Screws in our drive way resulting in Flat Tires on our Family car which he never Paid for ($400). We are sending Angie's List pictures showing the problems with the work. Our remodel is not complete or even close. Many adjustments need to be made and many re-do's. We never yelled at Mr. Miller or threatened him. We simply stated what he needed to fix, a long list. Previously, he had stormed out when we pointed out his mistakes. We were trying to work with him. He only did what he wanted to do. He would not listen and tried to bully us. We even tried to assist him by holding an end of the cabinet so that the cabinet would be level. He proceeded to install the cabinets by himself. Therefore, they are not level or plumb. Then, he asked us to measure things for him when he was not on site. We replied that he needed to do this himself since we were not the experts. We also had many tools on hand available for him which he refused to use which would help him. Here is a list of our continuing problems/mistakes. 01 Per our contract, the plate rack in our cabinet is supposed to be removable. It is not and therefore cannot be cleaned. 02 Many drawers and pullouts in our cabinets are misaligned and stick. It is difficult to open and close them. 03 Our fold out ironing board does not work properly and it's drawer was ms-sized even though Mr. Miller had all the specs for it and ordered himself. 04 Shelves are too tight in our cabinets and cannot be removed without removing the cabinet doors. 05 A new granite counter is scratched where Mr. Miller shoved in a cabinet with a screw on the bottom. 06 Cabinet door knobs are uneven when they sit right next to each other when the doors are closed. 07 There are missing veneer (Sides, End, Front) and glass Door inserts. Many Other areas of the Kitchen remodel veneer are chipping. 08 Cabinets are not level or plumb. 09 Instead of repairing his mistakes as they occurred, Miller Renovation used filler and putty that make the mistakes very obvious, especially at Eye Level. 10 Our copper back-splash remains without trim surrounding it. 11 Our house was painted and walls were perfect before Mr. Miller constantly bumped into our walls and damaged them. 12 When drilling, he dropped a large crown piece and damaged it. 13 Mr. Miller had to replace our microwave cabinet because he wrongly sized it for our microwave even though the microwave and specs for it were on hand and given to him. 14 Doors of cabinets were misaligned. Hinges were not put in straight. 15 Mr. Miller used the wrong bit to put screws into our cabinets. Screws were destroyed. We needed new ones at extra cost. 16 There was to be an opening inside a cabinet to allow us to turn off water to our washing machine where the turn off level was inside a wall. The opening was impossibly small and cannot be accessed . The cover he put in to hide the opening is too large and cannot be removed. 17 The worse mistake was taking out our lower cabinets under a custom built hutch because the built-in ironing board would not open. By downsizing these lower cabinets, the upper hutch does not fit and it's ends do not touch the lower counter top and is hanging over. Our job remains in-complete. We have made all scheduled payments in advance or on time as they came due. Only the end balance for the completed job remains. The job is far from complete. We are asking that Mr. Miller complete all repairs , re dos and replacements or we want to receive a refund so that we can hire someone else to fix Mr. Miller's mess. We are having great difficulty finding anyone to take this job and we remain without a usable kitchen for 2 years. Our last possible professional retro fitter, cabinet installer wanted 50 dollars per hour to fix Miller's mistakes. All of which are not fixable. We could also remove all cabinets and start over for a total refund of $21,00.00. Several contractors would prefer to do the Job correctly which means a do-over instead repairing mistakes made by another. We are 70 years old with numerous health problems. We have had been living in a mess for a long time feeling hopeless and overwhelmed. We saved for this remodel from hell for a long time.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$21,000
Response from Miller Renovations Inc
Members We contracted with this customer in 2012, and immediately were faced with constant delays because of contractors being fired or walking off the job. We had this kitchen in storage for over a year, and in 2014 finally we were able to start the install. We had very little time to work in this house (one to two days a week) because Mr.Vandivort insisted on being there when we worked in order to supervise, and assist in the project. We worked our schedule around his for 6 months plus, in some cases returning to work and finding completed work from the week before taken down and disgarded, because he decided it wasn't up to his expectations even though he was there watching the work being done. Finally, returning one day to complete the kitchen, I walked into a situation that I had to remove myself from, because Mr. [Member Name Removed] started a verbal abuse tyrant and paced around the kitchen yelling, and belittling my work. Several other contractors experienced the same behavior, and warned us. We spent over two years tring to meet this mans expectations, and when I became concerned for my safety I left and did not intend to go back. I left over $4000.00 was on the job, and other than a piece of molding the job was complete.
It is a continuing nightmare. The work was done intermittently and never completed. Strips of veneer were left in the "kitchen," which is still unusable after three months. Electrical outlets were never finished and remain open, a definite hazard in a kitchen area. Measurements are way off despite the fact that it was supposed to be an exact replacement. Drawers are measured incorrectly and the inside dividers and trays don't fit so flatware and kitchen utensils have no place to go. The ceiling was painted before the cabinets were installed and because the measurement was incorrect, there is an ugly one-inch border around the work where the old color remains. His worker installed new tile floor. We recently had a spill from the frig and I noticed it was extremely hard to clean the grout which came up dusty. So I asked if the grout had been sealed and when his worker comes (which was supposed to be today), that he bring grout cleaner and sealer (I learned about sealer by looking up cleaning methods on the internet and have a feeling my grout job was never sealed). He never responded at all to this request. Mr. Miller's demeanor is unprofessional and argumentative to the point of bullying. In my experience, you can never take what he says as truth. Calls are not returned as promised. Work dates are fictional. Actual work is sloppy and slapdash. In attaching a handle to one of the few doors he completed, he cracked the door and left it that way. Fitting the cabinets were done with a veneer-type tape and looks terrible. Parts are already starting to peel and laminate sides show ugly gaps. Was supposed to supply a replacement for the medicine cabinet he removed in the bathroom. There is now a gaping hole replacing the mirrored front, so we can't shave, or apply makeup. This is now two months ongoing. In my opinion, the best way to deal with this individual is to accept everything he says without comment or argument. When confronted with difference of opinion, his tactic is to belly up and raise his voice. HIs response to all requests before signing him up is "no problem." Yet, whenever there is a problem, he defends his choices adamantly or tells us to put it on a "list" to fix when the work is completed. The work, obviously, is far from complete and not even because he is "waiting for a reordered bathroom mirror," as the wrong size was ordered originally or for his ordered backsplash that could have been ordered months ago. He's had my table to re-veneer for over a month in his shop and the granite top and bottom insert awaits in my house. My list is growing ridiculously long and I've asked him to come and finish or fix many items that do not await outside sources. He semi-installed the new dishwasher but it's not level and told me to try it out. I read the instruction book which specifically says not to use if not level, as it may leak. As my entire kitchen and surrounding areas flooded as the result of a malfunctioning dishwasher, I will not use it till he levels, then "checks water level inside" as instructed and so await his arrival for that as well. Also, he demands payment up front which eliminates your leverage in a disagreement. UPDATE IN RESPONSE TO COMPANY'S RESPONSE Jan. 26, 2016 I feel compelled to answer Mr. Miller's response which is filled with lies, half-truths and prevarications throughout. I invite anyone to my house (or look at the photographs and those at our insurance adjuster's) at any time. Note: we are in the process of engaging another contractor to attempt to repair the massive mess Mr. Miller left behind. We'd been told by other professionals in the industry that our kitchen in its present condition wouldn't last a year! Mr. Miller's ad hominine tirade is the ranting of a trapped man. He mentioned we were living in a first-class hotel (actually, it's a tired 3-star establishment) as if we chose this vagabond lifestyle. The insurance company chooses where it puts its customers. I am 75, a victim of Parkinson's disease and spinal arthritis and stenosis. It is extremely difficult for me to walk and get around in an unfamiliar domicile, especially using a wheelchair. We stayed at the Marriott Residence Inn in Weston, far from our home in Fort Lauderdale, with frequent trips back and forth being both cumbersome and painful. How the hotel's rating has any relevance to Mr. Miller's unprofessional work and performance is beyond me, but a visit to the hotel will instantly reveal that it is on a "luxury" level of a Motel 6. Clean and utilitarian. No more. His statement that we did not pay other workmen is a flat-out lie and we have DATED RECEIPTS TO PROVE IT. As far as delaying the granite countertop, we asked for a repair or replacement to match the rest (a small bar and table top) as soon as it was removed by the mold remediation team. (We did wait to hear about extra funding from the insurance company, but it had nothing to do with his job.) He proceeded on his own schedule. For all the reasons I mentioned in my earlier complaint, I felt the kitchen was truly not a safe "usable" space as still to this day its non-existent backsplash area contains dangerously open, dangling outlets, an unsecured and unleveled (so unusable) dishwasher, tiny drawers that all stick together when one is opened, doors that don't close properly, bump into other doors or cabinets, or are absent altogether, and still no table (it is custom-sized and he kept the base he was supposed to veneer and attach to our granite top). Not to mention all the unfilled "filler" gaps, holes and raw wood areas. The reason we were upset with him once we did move in is because it was then that we became truly aware of the level of his shoddy workmanship. He did not keep his word re cabinet and drawer sizes, work times or any required adjustments. And we still have no table, as it was never returned. I wish Mr. Miller had treated us with even half the consideration expressed by some of his former clients. But rather than return to work after a lengthy vacation and working only a few hours a week for two weeks (where he'd said he'd be back on the 29th but saw fit to block my calls after one request re setting up a work schedule for the new year on the 31st), I felt he'd left us in the lurch and had no recourse but to vent my frustration on this site, hoping to get his attention re properly completing the job per our contract. Obviously, rather than attempt to make good, he'd prefer to make me out as the "bad guy." As an aside, and further evidence of his duplicity, our insurance adjuster NEVER CALLED HIM. In fact, the adjuster contacted me to express surprise that Mr. Miller had contacted him or even had his number. He said he suggested Mr. Miller finish the job he'd started, as did I. Besides, how could Mr. Miller be afraid of not getting paid if he'd already been paid in advance? But it appears he'd prefer to malign this customer and move on. Leaving me with no recourse but to attempt to get my money back and all the stress and aggravation of once again installing a new kitchen.
Description of Work: Measured space and dimensions of old kitchen cabinets. Built cabinet exteriors and interiors. Installed former and new appliances. Couldn't install interiors because they were the wrong size and so kept adding fillers or left gaps for fillers. Now all three of our original lazy susans that we were promised could be reinstalled in the left pantry won't fit. And all our flatware and cutlery inserts (which before even had extra space on the side) now don't fit in the drawers which are child-like tiny. In bathroom, removed old medicine cabinet and measured to build a replacement but left the debris-filled open hole over the sink for two months. We must wash our toothbrush cups, toothbrushes, etc. an top of toilet seat from dust daily. Also installed a new vanity which attached to the wall. We measured and asked that the sink be 33 inches high to match the former vanity's top, as there was an unremovable mark on the tile. He said he'd purchase a special straight out plumbing attachment for this and we agreed to the surcharge. Instead he installed it two inches lower and used standard drain pipe to fit, but now the mark above shows on the tile and can't be removed.
Rating Category
Rating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$9,915
Response from Miller Renovations Inc
Members We contracted with this customer in October 2015; at the time they had moved out of the house and were living in a 4star hotel paid by insurance. The house was having mold removed, and were told that we would be able to install the kitchen in a few weeks. After delay after delay, we finally got started and explained to them that because of the delays we would have to work this job as time prevailed. They said they understood. The insurance adjuster was trying to get them back into the house and out of the all-expense paid hotel and the customer asked for me to call and tell him that the kitchen wasn't ready so they couldn't move back in. I refused to lie for them because the kitchen was 100% functional and that's when the issues started. The customer continued to delay the process by not making decisions for us to go forward. One example was, she did not decide on what to do with a cracked granite counter top that was broken in October and until that was solved we could not complete the kitchen. Finally in December I had a granite company come and fix the cracked counter top and we were able to install the cabinets and finish the job. The repair was $400 which they didn't pay for. We had heard that other contractors hadn’t been paid for their work and overheard the owners talking, stating they didn’t care. I lost my confidence that we would be paid after that. Since then I was contacted by the insurance adjuster and they wanted me to come back. I asked him if the insurance company would guarantee my final payment, they would not.
E Goody M.
09/2015
5.0
custom cabinets, remodeling, home remodeling
+ 1 more
While the job did take a little longer than expected, Larry was a pleasure to work with. He incorporated both his ideas along with mine in the design. He was always available to discuss details and it was like having a friend in the house when he was here working.
Description of Work: Totally ripped out existing kitchen. Designed, built, and installed new wood cabinets, supervised installation of granite countertops, installed lighting in upper cabinets and under cabinets, installed all new appliances.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$17,000
Amber T.
08/2015
5.0
custom cabinets, remodeling, home remodeling
+ 1 more
Larry was great from the beginning. He is very honest and up front about his thoughts on what is best for your situation. He definitely went above and beyond what we paid him for. He replaced all the cabinets in our laundry, recommended nice pull outs for all the little things you have in a laundry room. What a great idea and I love them. We made our cabinets twice as big as what was there, added granite, a beautiful deep sink and new faucet. I am thrilled with the outcome! I will definitely be contacting him again if we decide to have more work done.
Description of Work: Total remodel of laundry room.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,500
Karen B.
07/2015
4.0
home remodeling
+ -1 more
It went well; had many suggestions & information
Description of Work: Gave ideas for kitchen remodeling
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
3.0
Yes, I recommend this pro
elisa P.
06/2015
5.0
remodeling, home remodeling
+ 0 more
N/A
Description of Work: Estimate of kitchen refacing. I ultimately choose another contractor but I seriously considered using this provider. Larry quickly returned my calls and was very professional. Will consider using him for future projects.
Rating Category
Rating out of 5
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
Mary Ann W.
09/2014
5.0
electrician, remodeling, glass repair, home remodeling, lighting, woodworking
+ 4 more
Larry was always great with answering my phone calls and even would call me me or text me with some great ideas when I was stuck on what to do. He went overtime to do a good job and we love the work!! We consider our bathrooms unique and personal with some great touches that Larry added to make them so! From a chandelier over my tub with dimmer switch to matching cabinets on the medicine chests!! We are very happy!!!!
Description of Work: Larry was our GC/Designer for not one but all three of our bathrooms!! He contracted everyone from tile to glass to paint to trim!!! We took out tubs and put in Walk in shower with specially designed Glass doors. We took out medicine chest and added sliding doors. You name it we did it!!!
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$37,000
Response from Miller Renovations Inc
THANK YOU [removed member name], IT WAS A PLEASURE WORKING WITH YOU AND [removed member name]. AS THESE PROJECTS SEEM TO TAKE LONGER THAN EXPECTED I MOSTLY APPRECIATE THE PATIENCE AND SUPPORT YOU GAVE US DURING THIS TIME. THANKS AGAIN LARRY
Bill H.
02/2013
5.0
home remodeling
+ -1 more
They were very professional, answered all of my questions and were responsive to my phone calls.
Description of Work: I got a quote from Miller Renovations for a bathroom renovation.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Richard P.
04/2012
5.0
home remodeling
+ -1 more
They were excellent. They were on time. They were trustworthy. They were receptive. I am going to use them to reface my bathroom.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Kitchen and Bath Remodeling,
Cabinet Making,
General Remodeling,
Finished Carpentry and Woodworking,
Lighting,
Electrical,
Glass and Mirrors,
Countertops and Backsplashes,
Ceramic Tile,
Cabinet Refacing and Refinishing,
Doors,
Interior Painting
FAQ
Miller Renovations Inc is currently rated 4.4 overall out of 5.
Monday: 9:00 AM - 6:00 PM
Tuesday: 9:00 AM - 6:00 PM
Wednesday: 9:00 AM - 6:00 PM
Thursday: 9:00 AM - 6:00 PM
Friday: 9:00 AM - 6:00 PM
Saturday: 9:00 AM - 12:00 PM
Miller Renovations Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Miller Renovations Inc offers free project estimates.
No, Miller Renovations Inc does not offer eco-friendly accreditations.
No, Miller Renovations Inc does not offer a senior discount.
No, Miller Renovations Inc does not offer emergency services.
Yes, Miller Renovations Inc offers warranties.
Miller Renovations Inc offers the following services: Kitchen Remodeling, Refacing, Custom Kitchen Cabinets, Custom Kitchen Design, & Custom Bathroom Vanities.