
Brisk Air Inc
About us
Brisk Air, Inc. technicians are highly trained and certified under the latest environmental protection agency guidelines and provide superior quality installation, service and preventative maintenance to our customers. We are an FPL participating contractor Brisk Air, Inc. is an authorized extended warranty and service agent for all leading brands and models. Our accounts include residential and light commercial customers.
Business highlights
Services we offer
& Replacement. Duct Repairs, AC Sales, Service, duct Replacement. Duct Cleaning. Dryer Vent Cleaning.
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Number of Stars | Image of Distribution | Number of Ratings |
---|---|---|
82% | ||
9% | ||
4% | ||
3% | ||
3% |
"Thank you for taking the time to leave a response. I do have to disagree with you regarding "real gimmick" the coupon we have on Angie's list clearly states up to 10 vents. So whether it is 9,8,7,6,5 we charge the same amount. We by no means try to hide anything when customers call, email, text we give the same information. You have to understand we do not charge a service call or charge hourly with duct cleaning so whether it takes him 2 hours or 4 hours to clean your ducts its a flat price. We take proud in what we do and is why we go through each individual vent and take down each grill and properly clean. Other companies will go through one vent and say they cleaned your ducts. We purchase top quality equipment to ensure we can provide safe, efficient, quality work. Sorry you felt taking advantage of, but I can assure you we did not take advantage. We have been doing this for over 25 years and as you can see customers are very happy with our services. Should you have any other questions, concerns or simply would like to speak with some feel free to reach me at 954-463-7616 ext 100 I am the office manager here."
"I do apologize if someone in our office forget to mention no one can be in the home for 45 minutes after sanitizing is preformed. Our staff is advised and trained when scheduling or performing duct cleaning we must notify the customer of the process. I do have notation we left a message to reschedule however never heard back and void the call slip. If you are still interest I will be more than happy to schedule someone out to your home to complete the duct cleaning. Please feel free to contact me with any questions or concerns. 954-463-7616 ext 100 Jacklyn Office Manager."
"Thank you for the kind words. We are so glad you are happy with our service and look forward to our continuous business relationship."
"Thank you for taking the time to leave a review. We truly appreciate it."
"Thank you for taking the time to review our company. We greatly appreciate it."
"We received a call to service a 15 year old unit in bad shape, homeowner didn't want to spend the money on replacing being that they were in the process of selling and it would become new owners problem. Our first tech went out and the unit was low on Freon. When a unit is low on freon it usually means one thing. there is a leak someone . may be the lines, can be coil could be condenser but a unit should never need freon. The owner decided to go with filling up the unit. Unit ran for about 3 weeks and customer called us out a 2nd time. 2nd call was a tripped breaker. Mind you usually when the unit is tripping the breaker it means SOMETHING is wrong. Owners still insist on going with temporary fix because they were selling the house. We than received a 3rd call. We went out yet again and this time the compressor was over heated causing breaker to trip along with unit low on freon. Our company takes pictures of all calls so the pictures of the gauges were uploaded to customer file proving the unit was low and over working. Never did the tech use verbiage of compressor being fried. The only two legit fixes to the unit was A.) repairing bad compressor or B.) replacing the unit. replacing a compressor on a 15 yr old unit is always a gamble and we always advise customer it is half the cost of the unit or a large portion or what a new unit would cost with no warranty. The best value would be replacing and having a factory warranty along with a labor warranty. Replacing the capacitor doesn't sound correct, but I'm sure if your still in the home you realized that wasn't the proper repair. 2.) there is no [Member Information Removed] in getting around the unit being low on freon so if he just changed capacitor that wouldn't have corrected your issues. 3.) you said replace capacitor under warranty. Your unit is 5 yrs pass the 10 warranty. are we referring to company warranty if the capacitor fails? I'm sorry you felt we were incompetent or dishonest remember you can find any company to do a temporary fix. At brisk air we do what is honest. we will not provided a service that we know will not resolve the problem. unfortunately us being so honest and the next company willing to do anything for a dime hurts the industry. I'm most sorry for the new homeowners who have no clue they are about to buy a house and will have to repair or replace unit as soon as they move in. best wishes"
"Thank you, We are glad to hear you happy with the service performed."
"First and foremost I would like to take the time to apologize for the tech sent to your home. He is suppose to check complete unit not sure how a dirty heater got passes him as he was sent to diagnose the unit. Our techs are trained and are advised everything needs to be checked and any and all recommendation need to be added to invoice at the time of the call even if owner denies additional repairs/cleans etc. please note our office staff is here to help with any situation. if at anytime you are upset or have belief the tech did not preform the job correctly please feel free to call and speak with our office manager and or service manager. We are always willing to correct the situation if it indeed was a mistake made by our tech. We do appreciate your feedback as it is used for training purposes."
"Glad we could help you by installing your new unit. Thank you for leaving a review."
"Thank you for the review, please do not hesitate to contact us with any additional concerns."
"Thank you for taking the time to do a review. I do have to point out a few things that are misleading to other potential customers. the cost of your equipment was not $5000. Your complaint was air is not reaching your upstairs room. when it comes to air flow reaching some area and not others. It is usual due to poor duct work or damage to duct work. We offered to go by and diagnose the problem, however there is a fee to diagnose duct work. Keep in mind we have to send someone out to crawl through attic and figure out the problem. We offer free estimate for replacing systems but to examine duct work there is a fee. 99.9% of the time if a customer is requesting the estimator to examine the duct work they usual will for no additional fee, but in your situation this was way after install. We also pulled permit and passed inspection with no problems. Unit was deemed up to code and installed properly. You stated the other company said the problem was due to a part being put in wrong, but no parts were installed. You received a brand new complete systems and again inspector passed our permit. if in fact a part went bad you could have called our offices and we would have had no problem replacing the part under both labor and manufacturer warranty. With a new system install you receive 1 yr labor warranty and 10 yr on manufacture. I am sorry you feel the way you do. We wish you the best of luck."
"Thank you for taking the time to review our company. It is greatly appreciated."
"Thank you for allowing us to assist you with your problem. We appreciate your business and feedback."
"We highly appreciate your business. Thank you"
Very clean, very cleanliness, they come with vacuums they sweep up, they clean up, it's like they weren't even here.
"Thank you we appreciate your business"
"Thank you for the review. We greatly appreciate you allowing us to service your unit and look forward to a life long business relationship."
"Thank you for allow us to service your home. We appreciate your business."
"Thank you for taking your time to review our company. It is greatly appreciated. We appreciate your business."
"Thank you for taking the time to rate our company it is greatly appreciated."
"Thank you for the review and allow us to service you with your HVAC issues."
Licensing
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