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Brisk Air Inc
Electrical Baseboard or Wall Heater - Repair, Central A/C - Install, Central A/C - Service or Repair,
About us
Brisk Air, Inc. technicians are highly trained and certified under the latest environmental protection agency guidelines and provide superior quality installation, service and preventative maintenance to our customers. We are an FPL participating contractor Brisk Air, Inc. is an authorized extended warranty and service agent for all leading brands and models. Our accounts include residential and light commercial customers.
Business highlights
Emergency services offered
53 years of experience
Services we offer
& Replacement. Duct Repairs, AC Sales, Service, duct Replacement. Duct Cleaning. Dryer Vent Cleaning.
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.6223 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 82% | ||
| 9% | ||
| 4% | ||
| 3% | ||
| 3% |
Showing 1-25 of 223 reviews
Cheryl P.
Mar 2018
Really good salesman listened to me and didn’t try to sell me something I didn’t need. I had 7 estimates and he was the most affordable. The workmen were on time and in the best time, they were very efficient
Archie P.
Jan 2018
The repairs went well. We needed a thorough cleaning of the unit and a small charge of Freon. The work was performed in a timely manner and we are very happy with the service. We will call them again if needed.
Vanessa R.
Oct 2017
Everything went great. Office staff was very nice and scheduled me the same day. The tech came to my home and was very professional. Any question I asked, he answered very thoroughly. My ac was cooling the same day thanks to Brisk Air. I will be recommending them to everyone!
Maria L.
Oct 2017
Very happy with the service received from everyone at Brisk Air. They are very knowledgeable and helpful. Install was done quickly they cleaned up after themselves experience was great. We contracted them to maintenance unit because we were so pleased and impressed.
Eric S.
Sep 2017
Work was done on time and done well. However, watch out for their pricing. I paid way too much. I only had 5 vents and they charged me the "up to 10 vents" price. When I called the office I got the canned response. "The price is up to 10 vents." So what? I have 5 vents. Seems to me a partial credit should have been offered. Will not use again. It's a shame to because I have several other homes that need this service. Will go elsewhere. The work was pretty ok - but I feel the pricing is a bait and switch. Just left me feeling taken advantage of. A real gimmick.
Response from Brisk Air Inc
"Thank you for taking the time to leave a response. I do have to disagree with you regarding "real gimmick" the coupon we have on Angie's list clearly states up to 10 vents. So whether it is 9,8,7,6,5 we charge the same amount. We by no means try to hide anything when customers call, email, text we give the same information. You have to understand we do not charge a service call or charge hourly with duct cleaning so whether it takes him 2 hours or 4 hours to clean your ducts its a flat price. We take proud in what we do and is why we go through each individual vent and take down each grill and properly clean. Other companies will go through one vent and say they cleaned your ducts. We purchase top quality equipment to ensure we can provide safe, efficient, quality work. Sorry you felt taking advantage of, but I can assure you we did not take advantage. We have been doing this for over 25 years and as you can see customers are very happy with our services. Should you have any other questions, concerns or simply would like to speak with some feel free to reach me at 954-463-7616 ext 100 I am the office manager here."
Stephanie F.
Aug 2017
The price was fine. Well their service was pretty good. They recommended us to have our vents cleaned and sanitized. We were going to use them for that, their price was pretty good and they seemed to know what they were doing. But they forgot to tell us you couldn't have your dogs home when you did this. So I had to call to cancel and ask to reschedule, once I found out they couldn't be home. They were fine with that but they never called to reschedule.
Response from Brisk Air Inc
"I do apologize if someone in our office forget to mention no one can be in the home for 45 minutes after sanitizing is preformed. Our staff is advised and trained when scheduling or performing duct cleaning we must notify the customer of the process. I do have notation we left a message to reschedule however never heard back and void the call slip. If you are still interest I will be more than happy to schedule someone out to your home to complete the duct cleaning. Please feel free to contact me with any questions or concerns. 954-463-7616 ext 100 Jacklyn Office Manager."
Thomas T.
Aug 2017
The reason I looked for a specialized company is I have an air conditioning system that is a Lenox, which is not a common air conditioner in Florida. It's a very common air conditioner in a lot of places, but I wanted to find someone who was certified. They were excellent, and they're certified in servicing this specific Lenox five-ton unit. They give you the right parts is what I'm saying, and the warranties stay in place. When you use companies that are using popular names like Rheem and things like that, they try and substitute parts, and once you start doing that nothing works right. They offer a $179 two times a year visit in which they clean your water discharge pipes and put all your pressures in compliance, and give the unit a look over twice a year for 175 bucks. $175 for two visits a year includes cleaning and 21-point check on a restaurant air conditioner, so we subscribe to that now as well. It was $175 this week, because I did not have a contract. Now I have a contract and it'll be two times a year for the same price. I would certainly give him, on a 1-10 scale I'd certainly give him a 10. Honestly, they were excellent. They're not trying to sell me things. They're just giving me good advice on how to take care of my unit. What are serious problems, what not to use in cleaning it out myself, just how often I should change vents and air conditioning filters, what I should do to remind myself to clear the discharge pipes by using vinegar rather than any other kinds of chemicals, just the kind of stuff that a homeowner needs to know that they don't know. What I'd have done, I'd have poured chlorine down it, because chlorine is an excellent killer of everything. He said that also could do a lot of damage, particularly, whereas vinegar is a natural ingredient that cleans just as well and does not cause any problems and is very inexpensive. When people tell you that, they're not trolling for money. Honestly, I'd give them all A's and I'm not an easy guy to get along with.
Response from Brisk Air Inc
"Thank you for the kind words. We are so glad you are happy with our service and look forward to our continuous business relationship."
Lou H.
Aug 2017
It was reasonable. They were an A company, definitely, to me they are.
Response from Brisk Air Inc
"Thank you for taking the time to leave a review. We truly appreciate it."
Janis L.
Jul 2017
They did a great job - cleaned all the vents, and used powerful machinery to cleanout all of the duct work
Response from Brisk Air Inc
"Thank you for taking the time to review our company. We greatly appreciate it."
Julia R.
Jun 2017
We decided to just recharge the freon to save money. Maybe not the best choice in the long run because it ran out 3 weeks later just as we were about to close on the house. So we called them out a second time. Now they said the compressor had been fried so needed to do BIGGER repairs--or, better yet (in their opinion), replace the whole unit. The repairs would have been 1/2 the cost of a new unit, so we got a second opinion (from another provider on Angie's). Compressor wasn't fried at all. It was the capacitor. Fraction of the cost for their quote. Other guy did the repair for 1/3 the price--and all under warranty. Can't tell if Brisk was just incompetent or dishonest. Hard to tell these days. But maybe next time do a better job with diagnostics.
Response from Brisk Air Inc
"We received a call to service a 15 year old unit in bad shape, homeowner didn't want to spend the money on replacing being that they were in the process of selling and it would become new owners problem. Our first tech went out and the unit was low on Freon. When a unit is low on freon it usually means one thing. there is a leak someone . may be the lines, can be coil could be condenser but a unit should never need freon. The owner decided to go with filling up the unit. Unit ran for about 3 weeks and customer called us out a 2nd time. 2nd call was a tripped breaker. Mind you usually when the unit is tripping the breaker it means SOMETHING is wrong. Owners still insist on going with temporary fix because they were selling the house. We than received a 3rd call. We went out yet again and this time the compressor was over heated causing breaker to trip along with unit low on freon. Our company takes pictures of all calls so the pictures of the gauges were uploaded to customer file proving the unit was low and over working. Never did the tech use verbiage of compressor being fried. The only two legit fixes to the unit was A.) repairing bad compressor or B.) replacing the unit. replacing a compressor on a 15 yr old unit is always a gamble and we always advise customer it is half the cost of the unit or a large portion or what a new unit would cost with no warranty. The best value would be replacing and having a factory warranty along with a labor warranty. Replacing the capacitor doesn't sound correct, but I'm sure if your still in the home you realized that wasn't the proper repair. 2.) there is no [Member Information Removed] in getting around the unit being low on freon so if he just changed capacitor that wouldn't have corrected your issues. 3.) you said replace capacitor under warranty. Your unit is 5 yrs pass the 10 warranty. are we referring to company warranty if the capacitor fails? I'm sorry you felt we were incompetent or dishonest remember you can find any company to do a temporary fix. At brisk air we do what is honest. we will not provided a service that we know will not resolve the problem. unfortunately us being so honest and the next company willing to do anything for a dime hurts the industry. I'm most sorry for the new homeowners who have no clue they are about to buy a house and will have to repair or replace unit as soon as they move in. best wishes"
Carol K.
Jun 2017
Great from start to finish. They arrived on time and diagnosed sysyem. Could find nonproblem, however we must have had an electric surge, as a eire was fried and breaker had gone off in the morning. John Decker was the technicisn and he installed a surge protector for the system at our request.
Response from Brisk Air Inc
"Thank you, We are glad to hear you happy with the service performed."
Bruce B.
Jun 2017
he replaced two fuses that cost 12 dollars at home depotand charged 50 bucks. He put in 2 gal of freon for 150 dollars. He told me the fuses probably blew due to low freon making the motor work harder. The unit ran for 1 week and then stopped running. I took a closer look and noticed that the heat exchanger was filthy and that is probably why it stopped working. For $200 service call, I would think he could have mentioned the filth and/or hosed it off. I called a parts place when the unit stopped working again and he told me it was probably the capacitor. So I hosed off the heat exchanger and put a new capacitor in and it is working. It seems like the contractor did the bare minimum while charging the maximum.
Response from Brisk Air Inc
"First and foremost I would like to take the time to apologize for the tech sent to your home. He is suppose to check complete unit not sure how a dirty heater got passes him as he was sent to diagnose the unit. Our techs are trained and are advised everything needs to be checked and any and all recommendation need to be added to invoice at the time of the call even if owner denies additional repairs/cleans etc. please note our office staff is here to help with any situation. if at anytime you are upset or have belief the tech did not preform the job correctly please feel free to call and speak with our office manager and or service manager. We are always willing to correct the situation if it indeed was a mistake made by our tech. We do appreciate your feedback as it is used for training purposes."
Olga K.
May 2017
Great job.
Response from Brisk Air Inc
"Glad we could help you by installing your new unit. Thank you for leaving a review."
Alicia S.
Apr 2017
Very honest and reliable.
Response from Brisk Air Inc
"Thank you for the review, please do not hesitate to contact us with any additional concerns."
Honey D.
Mar 2017
It was horrible. They only wanted to charge me after they did a job, and the work was not right! I put in a complaint, but they never tried to fix it. I ended up having someone else come out and finish it. They kept saying it was coming from animals in the attic. We later found out it was because a part they put in wrong. They worked really hard, and spent many hours working here. The owner was here working. After the work is when the trouble started. I called many other people but they refused to fix it, because it was such a new install! If it wasn't for the other company, it would have never been finished. I'm so thankful to Angie's List for giving me other referrals!
Response from Brisk Air Inc
"Thank you for taking the time to do a review. I do have to point out a few things that are misleading to other potential customers. the cost of your equipment was not $5000. Your complaint was air is not reaching your upstairs room. when it comes to air flow reaching some area and not others. It is usual due to poor duct work or damage to duct work. We offered to go by and diagnose the problem, however there is a fee to diagnose duct work. Keep in mind we have to send someone out to crawl through attic and figure out the problem. We offer free estimate for replacing systems but to examine duct work there is a fee. 99.9% of the time if a customer is requesting the estimator to examine the duct work they usual will for no additional fee, but in your situation this was way after install. We also pulled permit and passed inspection with no problems. Unit was deemed up to code and installed properly. You stated the other company said the problem was due to a part being put in wrong, but no parts were installed. You received a brand new complete systems and again inspector passed our permit. if in fact a part went bad you could have called our offices and we would have had no problem replacing the part under both labor and manufacturer warranty. With a new system install you receive 1 yr labor warranty and 10 yr on manufacture. I am sorry you feel the way you do. We wish you the best of luck."
Dennie E.
Feb 2017
It went well. The workers were very professional and worked to get the work done in a timely manner.
Response from Brisk Air Inc
"Thank you for taking the time to review our company. It is greatly appreciated."
Tracey J.
Feb 2017
The office staff and technicians were very responsive to my problems. I was able to communicate with the office online sending them video and pictures of the problem. After attempting to fix my problem during the service call, another immediate appointment was made to flush my lines. They were very accommodating with my schedule. Thank you Chris, Andy and office staff for your assistance. So far, so good.
Response from Brisk Air Inc
"Thank you for allowing us to assist you with your problem. We appreciate your business and feedback."
Claude G.
Dec 2016
unknown
Response from Brisk Air Inc
"We highly appreciate your business. Thank you"
Andrew H.
Nov 2016
The price is above average but the service, it's quality and if there is ever an issue he comes back out free of charge, explain things thoroughly I've actually face timed him for an issue and he told me exactly the issue was without even having to look at the unit, so he's personable, he's good, he's the guy that I would recommend to other people. They actually gave me some advise to call the manufacturer and the manufacturer actually refunded me a portion of my cost that I had them work on so they were very instrumental in a helping me with that situation.
Very clean, very cleanliness, they come with vacuums they sweep up, they clean up, it's like they weren't even here.
Very clean, very cleanliness, they come with vacuums they sweep up, they clean up, it's like they weren't even here.
Response from Brisk Air Inc
"Thank you we appreciate your business"
Deborah H.
Jul 2016
Wonderful! We were told the cost up-front. Technician arrived within 30 minutes of our call - 7:30 pm on a Monday evening. He quickly checked and resolved the problem, checked the pressure and other settings. Stayed until the cooling was evident. Well done
Response from Brisk Air Inc
"Thank you for the review. We greatly appreciate you allowing us to service your unit and look forward to a life long business relationship."
Dennis R.
Jun 2016
unknown
Response from Brisk Air Inc
"Thank you for allow us to service your home. We appreciate your business."
Paul D.
Jun 2016
.
Response from Brisk Air Inc
"Thank you for taking your time to review our company. It is greatly appreciated. We appreciate your business."
Tom V.
Apr 2016
unknown
Harlan M.
Apr 2016
Everything went well
Response from Brisk Air Inc
"Thank you for taking the time to rate our company it is greatly appreciated."
MARILYN P.
Apr 2016
Good experience, prompt, quality work. Thank you!
Response from Brisk Air Inc
"Thank you for the review and allow us to service you with your HVAC issues."
Licensing
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FAQ
Brisk Air Inc is currently rated 4.6 overall out of 5.
Brisk Air Inc accepts the following forms of payment: CreditCard
Yes, Brisk Air Inc offers free project estimates.
No, Brisk Air Inc does not offer eco-friendly accreditations.
No, Brisk Air Inc does not offer a senior discount.
Yes, Brisk Air Inc offers emergency services.
No, Brisk Air Inc does not offer warranties.