Flooring Express has been the leading provider of quality flooring products and services in South Florida for over 20 years. We only sell the finest flooring brands and back every sale with our professional installation services. We also offer additional services, like design advice and in-home measurement. Customers can find low prices on carpet, hardwood, laminate, ceramic tile, and vinyl. There are hundreds of options to choose from for each floor type. You can have brand new flooring delivered to your doorstep and have it installed fast. Improve your home and save money at the same time anywhere in South Florida. Call Flooring Express for our shop at home service or visit one of our two Florida store locations.
Business highlights
38 years of trusted experience
Emergency Services Offered
Services we offer
Sales and professional installation of all types of carpet and flooring.
I selected Flooring Express to re-carpet my upstairs rooms. Everything about this experience was highly professional. The sales person (Joyce) was knowledgeable and pleasant. They accommodated my scheduling requests perfectly. The carpet quality was as advertised. The installers were fast and effective. I would highly recommend this business.
Description of Work: Carpet Sales and Installation
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Kevin G.
10/2016
2.0
carpet installation
 + -1 more
The carpet was installed incorrectly. They offered to fix it but I couldn't go through the aggravation. Now I'm left with a carpet that squeaks in certain areas."yes" carpet that squeaks because of padding. So upsetting!
Description of Work: Carpeting a master bedroom
Rating Category
Rating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
3.0
$1,200
Response from Flooring Express
[Member Name Removed]. Sorry you feel this way. The padding is made out of recycled new materials. Sometimes there is a small piece in the padding that is harder and if it happens to be placed in a certain way when it's manufactured it will squeak against the concrete when you step on it. To correct it we would only have to pull back the carpet and it's probably just a tiny piece smaller than a pencil eraser. The offer still stand to correct this issue for you.
KAREN R.
03/2016
5.0
flooring contractor
 + -1 more
.
Description of Work: Carpet institutions
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Raymond S.
01/2016
5.0
flooring contractor
 + -1 more
unknown
Description of Work: Vinyl Flooring with insallition
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$24,000
Maria S.
10/2015
4.0
ceramic tile, flooring contractor, hardwood floor
 + 1 more
It was ok at the beginning, they where very eager to get the job and very responsive at the time. Once the job started 3 different crews show up with under the same lead man. From very early on I didn't hear back from the store owner again, my only contact was the lead man, who took the final payment. There was no follow up on the job, no interest from the store at all. They left 3 buckets of glue that where picked up almost 2 months later. The Job so far seems to have been done right.
Description of Work: Removed tile floor and installed wood floor
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0
$18,000
Yechezkel R.
10/2015
5.0
carpet installation
 + -1 more
unknown
Description of Work: .
Rating Category
Rating out of 5
Yes, I recommend this pro
KAREN R.
10/2015
5.0
flooring contractor
 + -1 more
unknown
Description of Work: Installed carpet. They were on time with great quality at a good price. We have used them on several projects. Always happy.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$700
richard R.
09/2015
2.0
ceramic tile, flooring contractor
 + 0 more
unknown
Description of Work: Sales person failed to disclose all the risks of floating a vinyl floor over tile. Flooring Express sold the material, but a separate company they recommended did the install. After the tile popped up in the living room, I was advised that it could happen. Flooring Express paid part of the cost of fixing the living room only, rather than replacing all the flooring or refunding the full purchase price. So far nothing else has popped up.
Rating Category
Rating out of 5
quality
2.0
value
3.0
professionalism
2.0
responsiveness
2.0
punctuality
1.0
$10,000
Luis P.
09/2015
5.0
flooring contractor
 + -1 more
unknown
Description of Work: "Fast, reliable and delivered as promised. I had a rush situation where I had to get my carpet replaced (apartment) within two days. As promised over the phone, they came out with samples on hand, provided a reasonable estimate (beating most others) and delivered and installed within the next day. I highly recommend them for their professionalism."
Rating Category
Rating out of 5
Yes, I recommend this pro
Cheryl A.
05/2015
5.0
carpet installation, flooring contractor
 + 0 more
unknown
Description of Work: Replaced carpet with laminate and replaced base board.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Michelle B.
01/2015
5.0
carpet installation, flooring contractor
 + 0 more
unknown
Description of Work: They installed beautiful wood floors in our condo. They first had to remove the tile floor which was no easy job before the wood floors could go in. They did an excellent job, were on time and professional. I couldn't have been happier with the results. Approximate date of service was June 2009 or 2010.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,500
kenneth J.
12/2014
4.0
carpet installation, flooring contractor
 + 0 more
unknown
Description of Work: We had a small area approximately 20 by 20 floor with vinyl tile overlaid on existing floor. They showed up on time on Sunday as our store was closed and spent most of day putting tiles down. The buffed the floor with a polisher next day was a mistake as the floor was not completely dry-a small amount of tiles lifted which were repaired promptly. overall it was a good job under tight time constraints due to customer traffic Monday. I would recommend their services again
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$1,000
Jo Anne C.
10/2014
5.0
flooring contractor
 + -1 more
I went in looking for remnants at the store on Griffin and they sent me to see Chuck at the warehouse a few miles down the road. He did not hesitate to help me knowing that there was not a big sale in it. He took me to the storage and brought out two perfect pieces, measured them and everything, all for $30! SO very fair. So very friendly. Next big flooring job I'm going to them!!!!!!
Description of Work: sold me remnants for a closet project
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$30
KIMBERLY W.
09/2014
5.0
flooring contractor
 + -1 more
I discovered Flooring Express on the internet while researching new flooring for my home. I had been to numerous speciality shops and big box stores looking at various options after a water leak forced me to replace flooring that I loved. I did not find the selection, the experience, or at times the customer service that I thought I needed or deserved with a such big decison and purchase. As soon as I entered Flooring Express, I could tell Michael knew his stuff and was willing to share his expertise with patience. I explained my plight and thoughts on new flooring. Patiently, he pulled sample after sample telling the pros and cons of each as we lined the showroom and I drug them outside for the best lighting. I took samples home and brought samples back time after time, so I could check them with my furniture, countertops, lighting, etc. After making my selection, Michael and Jody, the owner, proved to be competitive with the pricing. I had my own installer, so they explained the details so I would get the flooring in a timely manner for installation. The only hiccup I experienced was with such a large order, some of the flooring was backordered; however, both Micahel and Jody were always available to answer questions and they returned calls promptly to get it shipped and the project finished. The end result was I got the great customer service, the benefit of years of flooring knowledge, and beautiful handscraped laminate flooring. Happy, Happy, Happy!
Description of Work: Michael of Flooring Express assisted with the selection and purchase of laminate flooring, molding, and underlayment.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,100
Charles K.
08/2014
5.0
flooring contractor, hardwood floor
 + 0 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Steve G.
07/2014
1.0
ceramic tile, flooring contractor
 + 0 more
Details are they have No customer Service. No follow up contact to even come and measure even after phone call to Mike getting promised to get call no later than 7/7 incredible from 6/28 all that time wasted waiting for promises never kept. Will never ever go there or recommend them to anyone also reported on Yelp & Facebook. Very Very Disappointed!!!
Description of Work: NOTHING! spent over 2 hours on 6/28 picking out tile to redo complete bathroom floors,walls,etc promised installer would contact to measure called back week later was told would hear from someone no later than 7/7 guess what NO call!! they missed out on a huge job which salesperson Chuck was aware family room,hall bedroom was also to be done. Sorry to say No Customer service would NOT recommend them have called new company they called back set apt and actually show they really care !!!! never got that far for price no one contacted us .
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Response from Flooring Express
This is Mike from Flooring Express. I went on vacation effective June 28th and left instructions to have our estimator set an appointment with you to measure so that I could give you an estimate of the cost of your job when I came back. Unfortunately this was not done and the estimator has been let go as a result. When I came back on July 8th, I called and left messages at least 3 times. You have not answered my calls. I would still like the opportunity to correct the situation and make you a very satisfied customer. Our company has been in business for over 28 years with an excellent reputation for quality work and great customer service. I can assure you that this was a one-time occurrence and that our company has done everything that it could possibly do to amend the situation.
KAREN R.
06/2014
5.0
flooring contractor
 + -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Katie O.
05/2014
4.0
flooring contractor
 + -1 more
They are okay but their prices are too high for me. As a property manager I have to keep an eye on the bottom line. I found a better deal through another service provider therefore I will not use them again.
Description of Work: I used Flooring Express for flooring services. It was for engineered hardwood flooring.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
$4,700
Michelle B.
05/2014
5.0
hardwood floor
 + -1 more
They were professional and on time. They had to rip up the tile floors before they could install the wood flooring. It was a difficult job to get the old tile floors up but they kept working at it and the end result was absolutely beautiful. I would use them again. The work was performed at my old house in Hollywood, FL back in June 2012?
Description of Work: Installed wood flooring
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Maria B.
06/2013
5.0
carpet installation, flooring contractor
 + 0 more
All of the Flooring Express people we dealt with are experienced flooring veterans. That was the reason we decided to go with them rather than a home improvement store where the rep may have worked in the lumber or paint department the week before. Even though the Flooring Express price may have been a little higher, we wanted it done right since we didn't want to replace the flooring for at least 20 years. There were no surprises, everything was on time, exactly as we expected from flooring professionals.
Description of Work: We were looking for vinyl flooring for a bedroom to replace flooring with mold issues that had been installed two years ago by another company. We went to the Griffin Road showroom and were helped by Mike and Chuck. Both of these guys are experienced flooring gurus and gave us several options. We went with their recommendation to use vinyl plank flooring. We placed the order on a Tuesday. Mike came out on Wednesday to confirm measurements and give us a final price. On Friday it was installed and it looks beautiful.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,300
Maruan K.
02/2013
4.0
flooring contractor
 + -1 more
Flooring Express did an okay job. One of the special pieces came off and this in less than a month after having it installed. It was put in a hurry with very little attention to details. We just never bothered to call them back. The guy was a little lacking from responsiveness. They were punctual.
Description of Work: They did one of the laminate floors for our master bedroom.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
3.0
punctuality
5.0
Yes, I recommend this pro
$1,500
Sheldon K.
10/2012
5.0
carpet installation
 + -1 more
We had been searching for quite some time for an upstanding carpet sales/installation company...and had narrowed our search to such companies that could supply the carpet make, style, and pattern that we wanted. After doing a lot of "homework", which also included a great deal of Internet researching, we zeroed in on Flooring Express. We initially spoke by phone to Jody Silvers, the company's president. He made a very good impression and promised to send someone out to measure that same day. Chuck Zebrowski, the sales person who came out, knew his stuff, took the measurements needed and answered all of our questions. We proceeded to select the final style desired, make an order, and put a down-payment -- all on that same afternoon. The carpet and installation was promised for 10/17. On that date, the company's installation people arrived at the appointed time and did a nice job of installing the carpet. Our only issue in the whole process was that there was a slight miscommunication on the part of the installers. company-rep, and us -- in connection with what we wanted done in connection with moving/putting-together the wall system pieces that had been previously moved. In the end, everything worked out to everyone's satisfaction. However, due to the existence of this wall-system issue, we only gave a "B" instead of an "A" in the "Professionalism" category of our experience with the company.
Description of Work: Flooring Express acquired and installed carpet in our Living Room and Dining Room
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Service Categories
Flooring Sales and Installation,
Carpet Sales and Installation,
Hardwood Flooring Sales and Installation,
Ceramic Tile
FAQ
Flooring Express is currently rated 4.5 overall out of 5.
Sunday: 11:00 AM - 5:00 PM
Monday: 10:00 AM - 7:30 PM
Tuesday: 10:00 AM - 7:30 PM
Wednesday: 10:00 AM - 7:30 PM
Thursday: 10:00 AM - 7:30 PM
Friday: 10:00 AM - 7:30 PM
Saturday: 10:00 AM - 5:00 PM
Flooring Express accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,PayPal,Visa