Discount Pool and Patio

Excellent service

Really good service and price!!!

Great job ! Class act

Great, pool.is warm now

Very Satisfied with the outcome!

very well, excellent

Very well, fully satisfied.

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On time and on buget

The job went perfectly

They're quick to respond and they do an excellent job. They were clean and let me know if I had any questions or issues to give them a call. The price was great too and the best I found.

In 31 years of Law Enforcement in New York and here in South Florida, I've seen my share of scam artists and corrupt, dishonest characters, and it seems as though South Florida has more than its share. For that reason, I interviewed about 8 local companies, and boy did I pick a winner. Joe explained that a new beam would have to be poured, after the coping was taken up. His competitors avoided this NEEDED step to drive the price down. Joe and Discount Pool did MORE for less money. My wife insisted on a 4' spillway from the spa, and wanted it tiled with exquisite glass tile. Joe expressed some concern about whether this could be done in order to get an even flow of water. I jumped in and told him forget it, but Joe insisted on attempting this to make the wife happy. Joe and Natasha are all about exceeding expectations ! About a month after completion, we encountered a small issue. One phone call to Natasha, and problem solved. This company is the BOMB !!!! Once again, This pool, spa and patio was a HUGE project that involved roof, gutter work, removal of hurricane shutters and a lot more. Joe Wise had all the answers for bringing in excellent, fair and professional contractors who exceeded expectations at a price that none of his competitors could come close to. Thanks Joe, Natasha, and all those affiliated with Discount Pool and Patio. My home's appraisal increased by 63K !

Joe Wise, the owner of Discount Pool and Patio came to our home to do the initial consultation and gave us great recommendations. He then had to quote the job a few different ways to match our budget to our wish list. We went to the showroom to pick our materials and Natasha, his assistant was so nice and helpful. Once the process started his guys were on time, professional and did very thorough work. It was great to come home each night and see the progress. They kept me informed along the way on when they would be back and what was scheduled to be worked on. We install a salt system (which I would recommend to everyone) and they did such a great job on the pump and install! I couldn't be happier with the final product. I LOVE MY POOL

First and foremost I have to compliment Natashia Niehoff. She's the office manager and one very nice person. I was quite surprised at how knowledgable she is about the overall pool repair and remodeling business. She had great communication skills, took the time to help me pick out tile, directed me on the most current trends, and above all was responsive to my needs and concerns. As for the work itself, we got off to a slow start because of the weather here in South Florida. We origionally planned the the project at 5 days during the first week of June. Mother nature however, had other plans and simply got in the way. Despite heavy rains, the crews set up by Natashia worked in between raindrops and moved the project forward. The original 5 day plan turned into 10 days but when it was all finished, the pool simply looked great. And the men on the crews? Great guys. Very friendly, willing to talk and provide advice and quite amusing. They did a great job and I had some fun with it along the way. A few minutes before I began inputting this review, I was in the yard marvelling at how well this all turned out. I can tell you as the director of facilities maintenance for a large corporation with over a million square feet of leasehold space, I've had my fair share of issues with contractors so I have a certain level of skepticisim when I begin major refurbishment projects. This project was no different in my approach except it was my home. I can say without hesitation that I would use Discount Pool and Patio again and would recommend them to any one who wishes to ask my opinion. Wayne

Everything went exactly as promised and the outcome was great.

It went well, Joe came out and gave us our estimate, we set a start date with Natasha his office manager and picked our tile and coping, Natasha was wonderfull as she guided us through all the various options of color and materials. The workers were on time, professional, and always willing to answer any questions we may have had. Let me also say that the pool was a disaster when we started, it had been left unattended for 6 months and had the original surface from 1978, calling it a swamp would have been an insult to swamps! Now my pool is an OASIS that my family and I enjoy daily! Joe did that for US! I would gladly recommend Discount Pool and Patio to anyone.

In an effort to help improve my property I elected to remodel my pool. With the help of Joe Wise and his staff at Discount Pool Service the effort and expenditure paid off in numerous ways. The appearance of the back yard transformed from a old yellowed pitted pool surface with horrible brown tiles to brilliant sparkling-blue water complimented by blue tiles. Not only did the remodel help with the appearance of the home, the return on investment was outstanding. I estimate for the nominal expense of the new pool light, surface, and filter system, my sale price increased by at least $75,0000. The home sold immediately for near my asking price. The buyer's lender’s appraiser remarked about how beautiful the pool looked and valued the property higher than the buyer was paying for the home. Secondly, as for aggravation in the pool remodel, there was none. Joe’s staff kept to a strict schedule. As soon as one team finished the next was prompt to begin their work, always with a smile and accommodating. Not a moment was lost. When told the marcite prep crew would be there at 8am on Tuesday, they showed up at 8am sharp Tuesday. This was consistent for each stage of the job, a level of professionalism seldom exemplified in today’s service industry. In particular, Natasha at Discount Pool Service was a pleasure in holding my hand through the process. The single best investment I made in selling the home was, unmistakably, the remodel of the pool and decking. Without hesitation I recommend Discount Pool Service as a highly qualified pool remodel contractor with competitive pricing. Should anyone wish to contact me, please drop an email to my angieslist account and I will respond. -Andy Ziffer - Fort Lauderdale, FL

We purchased a home that had been abandoned for several years. Our pool was full of gunk and wood boarded over. We needed help right away. We searched online and called 3 companies. Discount Pool and Patio's owner Joe Wise came right over (he was the only one who responded). We agreed to a price and immediately felt he "had it under control". He scheduled a pool restoration crew right away. Within two days, the pool wooden cover was pulled and discarded, the pool was cleaned, and had water. All pipes were checked, and confirmed, a new pool heater (wired and all) with a salt water system was neatly installed next to our pump. Our kids were swimming before we had our boxes unpacked. Shortly thereafter, I realized the Chattahoochee deck that was coming up. I called Joe and again, he came right over, gave us several samples and ideas, we made our choice for light colored brick deck tiles. Within a few weeks the service was done and we now have a backyard the takes my wife's breath away. Their service was impeccable, their pricing was well within our budget and the quality was perfect.

After soliciting three bids, Discount Pool & Patio seemed to be the better value. The first project in October 2013 was to resurface the pool's diamond brite and install pavers over the old urotile patio. The project started and finished on time. I was impressed with the early morning start and attempts to work through the rain when possible. The quality of the work varied. The paver team did an excellent job - even working detailed cuts to accommodate the existing hurricane shutters. We were pleased enough to have the same company/team work the driveway project. The diamond brite team finished in a timely manner but the workmanship could have been better. At night when the lights are on the finish isn't smooth - looks like the shallow end of the pool has a wavy bottom. This bothered my husband so we called Joe, the manager, who came out and worked with us to come to an agreeable solution. We asked for a minor discount on the work and settled it. The driveway project took place in January 2014. The team worked effectively and efficiently and I couldn't be happier with the driveway. The only delays experienced had to do with the local government inspections. Keep in mind that is part of the timeline/process. The strengths of Discount Pool & Patio lay with Joe Wise, the owner/manager, and Natasha, the office manager. Both are professional, personable, and punctual individuals who work with and listen to the customer. I actually wish I listened to them more! When I explained that my husband and I wanted to keep the exiting tile and coping, Joe recommended we at least change the tile because it will look more worn when the new items are installed. He was right - we kept the old tile and it looks a little more worn against the new pool and patio. Regarding paver color, Natasha was very patient with me as I changed my mind once or twice. She advised that I stick to the original selection but I changed my mind. I do like the final results, but she may have been on to something with her recommendation. In both cases, they did not push me - they attempted to educate and guide me, but in the end they respected the customer's decisions. I recommend you listen to them if you work with them - they know what they are doing! They are also fair and honest. They were a pleasure to work with.

Joe, the owner gave me the quote. I got approximately 5 quotes and most were comparable in price but each had their own opinion on what I wanted and needed done. I wanted to re diamond brite my pool since it was 12 years old and some discoloration started to appear. I needed some pavers around my skimmer area fixed as they had sunk over the years. The difference of opinion by the contractors came in about my coping. There were a few pieces that were lose but not damaged. I wanted to fix it instead of replacing it to keep my cost down. I had 5 different opinions on wether to replace or just fix the coping. I decided to replace it since I did not want to take the chance of having a problem with it in the future. Joe was professional and the timing of the job went as promised. He did not do the work himself, as he had different men for each part of the process. All of the work crews were professional and my pool does look GREAT! Now lets see if the product holds up. I would recommend Joe and Discount Pool and Patio. The office staff was very professional and on top of all of my questions and issues. Thanks!

They were fabulous. It was easily the best price around. I went in to his showroom in Sterling Road and they have fabulous service, fabulous answers. We were working in conjunction with the construction company who was building the patio but didn't do pavers. The construction guy really doesn't really want to be held up when it's time to do the pavers and we wasted four days but Discount Pool & Patio said, "You call me and I will have somebody there," and that's what he did. He did it and they did a beautiful job

The work was done beautifully and at the agreed upon price. There was a problem initially with the tile work, and the owner, Joseph Wise, had the workers remove the tile and start all over again. It was only considered complete when we were totally happy with it. It completely changed the appearance of our back yard and pool area for the better.

After interviewing several local contractors, we chose Discount Pool and Patio to remodel our pool and patio. The owner, Joseph Wise, personally came to our home to give us an estimate. He was punctual, professional, and explained the project in detail. The proposal was clear and itemized. After reviewing all of the estimates and researching companies, the choice was quite clear. We were impressed with the company's Better Business Bureau A+ rating after 20 years in business. Their showroom was beautiful and the staff was knowledgeable and helpful. We were able to use a credit card which made the transaction simple. At each stage of the project, the workers were professional and courteous, answering any questions we had. Unlike terrible stories we have heard from friends about their pool renovations, we were very pleased. The men were at our house working when we were told they would be. The project went smoothly. We now have a gorgeous pool and patio. We have been enjoying the heated pool and especially at night, the changing LED color light is awesome. Discount Pool and Patio will be doing our driveway next month. They are one of the better companies we have dealt with since being a homeowner.

They gave us an estimate quickly and at a reasonable price. The work was done professionally. The work took a bit longer than it should have. We were surprised that they recommended a new deck-o-drain after the work was started, and we had to pay additional funds. Final clean-up took a long time. The completed job looks great, but it took a bit of prodding to get everything done.

I AM HAPPY WITH THE PEOPLE WHO SERVICE MY POOL, BECAUSE THEY KEEP MY POOL CLEAN AND THE CHEMICAL LEVELS BALANCED. IT IS NICE TO KNOW I CAN TAKE A SWIM WHENEVER I WANT TO, WITHOUT WORRYING ABOUT ANYTHING.