One Hour Air Conditioning & Heating of Melbourne

Can't rate value for money because I don't know component prices or markup. That said, the particular Tech, Juan, is SUPERLATIVE. No other hands will ever again touch A/C. Attributes: truthful, transparent, timely, knowledgeable, exudes competence...and he is. Enough bromance1

On time, thorough and pleasant to work with. Finish job in timely manner

Go with someone you know!

Very professional and courteous. The job was well done and done quickly.

Was actually early and his work was great

From my first initial phone call speaking with Theresa, to when the technicia, Juan left, it was first class service. It’s hard to find good customer service, along wiith great quality of work, but I found it here with One Hour AC & Heating. If you are looking for honest, good, and reliable work, look no further.

came quickly

I specifically told sales I didn't want a Goodman. I got their name brand and lo and behold it's a Goodman. Outside unit is noisy as h### and startup/shutdown clunky... sounds like it's going to break. My 15 year old unit they replaced was quiet; you only heard the fan, not this annoying buzzing sound.

Pro was very knowledgeable and thorough. Performed associated diagnostics to ensure complete operational functions. Worked effectively and quickly.

nothing

excellant work

Great, knowledgeable service....affordable for these got days

I am giving James the best rating I can but I sure wish the price wasn't so high. It will be almost $600.00 to replace the dryer and it isn't getting cheaper. I will have him back on this coming Friday to make the repairs. James is a class act and I sure hope he gets his wish. I will also use them at the new house once we get moved in.

It fast the work perfomed with great workmanship

Very professional

Stuart arrived on time on a Saturday, knew exactly what was wrong in minutes. Replaced the capacitor (had one on the truck) and AC was back in business in about 30 minutes. Most congenial and professional. Would highly recommend One Hour Heating and Air Conditioning.

Showed up quickly, worked efficiently, patched the problem awaiting parts (Summer, Florida, Looooong night ahead). Good diagnosis, too. Coulda tried to sell a new unit. Only issue - prices for condensor fan motor and motor cap were high.

Service was prompt and on schedule. The workers were professional and explained everything. They cleaned up everything when the job was complete.

I was promised a dehumidifier thermostat as part of the installation and I added it to the sign off sheet. I called the company the day after and complained about the temperature in the master bedroom and bathroom and asked about the thermostat. I was told that the system that was installed was not compatible for a thermostat. They returned a few days later to install another vent in the master bedroom, I asked the installers about the thermostat again because the humidity in the house was at 90 %. I was told that they would get back to me, one week later I am still waiting.

The technicians completed the work professionally. The only issue I had was that they did not have all parts with them when they came in to install the A/C unit. They did not complete the job with the missing part a week later.

The AC drain pipe was cleaned mechanically, to stop the AC from leaking water in the garage. Useful maintenance information was provided, as well as the offer of further maintenance service. Because an external plastic drain pipe had a leak and was left with the leak not fixed, I have to rate the work as 3.5 stars instead of five-star.