Your business is important to us and your satisfaction is our top priority! Additional hours - Mon-Sat evening hours available. Additional DBA - Kens Custom Gutters.
Better Business Bureau here I come these guys are the epitome of the worst. Please read all the reviews others have posted before you make your decision, I wish I had before I decided to give up a decent job to go work for them. And get left with nothing!
Description of Work: I needed paid for the work that I did but they couldn’t seem to make that happen. I told them I would give them their equipment back when they paid me, but they decided not to! And instead of paying me for the work I did, they left the equipment and checks behind and told me I was soooo unpleasant they should have been on the roof with me making what I make, just to not get paid at all! KENS GUTTERS are True scammers! Funny thing is your clients loved me and my work! The only thing that was unpleasant after showing up to collect the equipment was your inability to do what you said you would do and pay me before collecting the equipment. When you pay me you can still collect your equipment but I’m charging 100 dollars a day storage and extra weight fee! Your ladders are Heavy and cost me extra fuel to haul around!
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Seth B.
10/2017
1.0
gutter repair
+ -1 more
2-1/2 months ago I contacted them about coming and giving me an estimate. I was told that when they had somebody in Melbourne he would give me a call when he was on his way. 2-1/2 months and still waiting on that call. Forget Ken's!
Description of Work: This was to be just a small job,needed some gutters and downspouts installed.
Rating Category
Rating out of 5
quality
1.0
professionalism
1.0
punctuality
1.0
Response from Kens Custom Gutters Inc
I don't know how you are or how you can rate me with an f if I never did anything for you when some one contacts angies list I always make contact and give my phone number so if you say I never came why didn't you call me on the phone I always have it with me only time I don't answer is when im on it but you are able to leave message anytime. im sorry your email didn't get thru it doesn't always work.
Steve M.
11/2016
5.0
gutter repair
+ -1 more
No issues. They did a very good job
Description of Work: Replace gutter
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$400
Dan S.
09/2016
3.0
gutter repair
+ -1 more
Timely meeting, but found they could not handle structural gutters.
Description of Work: Complete gutter estimate and installation
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
John I.
08/2016
5.0
gutter repair
+ -1 more
great no problems hard workers looks great
Description of Work: called kens they came out and gave me a price for new gutters he said he would call to set a date he did , work was done on a sat. they came on time worked about 4 1/2 hours did great work it rained later that day and all is well thanks ken
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Joanne S.
06/2016
5.0
gutter repair
+ -1 more
Very professional, courteous and quick. He came and gave me an estimate, explained what they would do. I was going to be out of state when they came, so we closed the deal with a handshake. They installed the gutters when they said they would, they look fantastic !! I was afraid they would detract from the look of our home, but you can't even notice them. Great job, great price, very pleased. The check is in the mail today.
Description of Work: Installed gutters around the back side of our home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$600
Jerry H.
05/2016
5.0
gutter repair
+ -1 more
Price and quality of the gutters were great. Price came out way cheeper then Home depot and Lowe's. Would highly recommend this company. As stated before, shop around and get free quotes and you will notice that this company will come out the best.
Description of Work: Installed new rain gutters
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$900
Cheryl D.
04/2016
5.0
gutter repair, roofing
+ 0 more
There were a few minor delays (employee sick) but all in all it was a good experience
Description of Work: He installed new gutters all around my house with leaf guards
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$1,500
Cecil S.
04/2016
5.0
gutter repair, roofing
+ 0 more
Went well, had no issues. Ken was great to work with...
Description of Work: Installed gutters on half the house which was causing stains on the side walk and driveway.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$375
Gregory T.
04/2016
5.0
gutter repair, roofing
+ 0 more
Very pleased they did a great job. I would recommend them to anyone.
Description of Work: Installed seamless gutter around the entire house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,060
Virginia C.
03/2016
5.0
gutter repair, roofing
+ 0 more
We called Ken for an estimate and not only was the price really reasonable, we found him a very pleasant person to deal with. The workers were very nice and we were amazed at how little time it took to complete the job. The workmanship is excellent and we are very pleased. We will definitely be recommending him.
Description of Work: Installed gutters and downspouts on front and back of home
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$600
susan Z.
01/2016
5.0
gutter repair, roofing
+ 0 more
Ken and Francis are an amazing couple who really care about their customers. Ken offers advice while estimating a job. Gives you pointers- "even if you don't go with him". They run a "home town" small business- reliable caring business in today's impersonal world. How refreshing. They are in constant communication, flexible and accommodating. Their installers showed up on time, were really nice guys, more than willing to explain anything/everything. Did the job, were clean, efficient, and eager to please. Great price, nice people, good job. Who could ask for more. Thank you to Ken's Custom Gutters.
Description of Work: installed complete gutter system around entire new house
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$975
Camden G.
11/2015
5.0
gutter repair
+ -1 more
They are great. They do followup if you have a problem.
Description of Work: They had installed some gutters in the last year and there was a leak in one of the drain pipes. They adjusted one of the downspouts.
Rating Category
Rating out of 5
Yes, I recommend this pro
Camden G.
10/2015
5.0
gutter repair, roofing
+ 0 more
They arrived on time and were finished in a very short time. THANKS!
Description of Work: Ken's Custom Gutters installed gutters and downspouts around the perimeter of my home a few months ago. I recently noticed a small leak and I had a downspout that needed adjustment so I called them. They were immediately responsive, friendly, professional and came within a few days to help me out. I would use them again and would recommend them to anyone who has any sort of gutter needs!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Brent B.
05/2015
5.0
gutter repair, roofing
+ 0 more
Ken was awesome! Came by right away to give a quote. Did it there on the spot. Very professional. Kept me informed on when they would get started, and though I had to be at work, he came and got it done without any issues. It looks awesome. Great price and great service!
Description of Work: Added gutters on two sides ins replaced gutters in front.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
John H.
04/2015
5.0
gutter repair
+ -1 more
They did a bang up job as well. I got them from Angie’s List.
Description of Work: I used Kens custom Gutter Inc. I had them put some gutter covers on and they did two gutters.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Anna M D.
01/2015
5.0
gutter repair, roofing
+ 0 more
They arrived on time, worked quickly and efficiently. Cleaned up all the debris and worked fast.
Description of Work: They installed seamless gutters all around my house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$700
Robert R.
01/2015
5.0
gutter repair, roofing
+ 0 more
Ken and his crew were a pleasure to deal with. The work was generally well done. A couple of details might have been done better, but were not worth calling them back out for. Certainly a bargain for the price. I will seek Ken out again if/when we need gutters in the future.
Description of Work: Replaced all gutters and downspouts on residence.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$700
Linda C.
12/2014
5.0
gutter repair, roofing, siding
+ 1 more
EXCELLENT!!!!! Crew along with owner Ken, showed up exactly on time. Everyone was great, job was done and everything cleaned up & hauled away. This is the only cutter company we will use
Description of Work: Replaced gutters on entire house, along with soffits.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Kurt H.
09/2014
5.0
gutter repair
+ -1 more
Ken and Francis were very helpful. Francis followed-up several times attempting to schedule with me and then the work crew came as agreed on, did what was asked and performed quality work. Definitely will use them again and give a positive referral to others.
Description of Work: Replaced a 3-foot piece of gutter.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Renee G.
09/2014
5.0
gutter repair, roofing
+ 0 more
They were prompt and provided excellent quality and service
Description of Work: Installed gutters on entire home
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,300
Tony H.
09/2014
5.0
gutter repair, roofing
+ 0 more
Ken came out and gave me an estimate on the gutters. His price was the best of three that I had received. I typically don't pick the lowest bidder on jobs but I spoke to him several times and he has been around the county for a while. I also considered that it was gutters and not my electrical system. The only issue was that once I gave them the green light to do the project he was difficult to get a hold of for a few weeks. I have built before and that is not uncommon for contractors and especially when things are picking up again like they were several years ago. I left several voicemails before a return phone call. He and his guys came out when they said and did the job as described for the money indicated. No "changes" or sudden increases with the cost. I was very pleased with the work and would use them again.
Description of Work: He put seamless gutters up on my house.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$1,500
Michael R.
09/2014
5.0
gutter repair, roofing
+ 0 more
Ken was very responsive, came by the day I called to give a quote. His crew showed up on time the day of installation, delayed by a day due to weather, and did a good job on the installation. They cleaned up after themselves and completed the job in a few hours.
Description of Work: Install leaders and guters on front.side of house
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$525
Mindy M.
05/2014
5.0
gutter repair
+ -1 more
excellent work. made the house look updated for a very reasonable price
Description of Work: new gutters
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$360
Mark C.
05/2014
5.0
gutter repair, roofing
+ 0 more
Ken was the most responsive of four bidders I contacted, all on ANGIE'S LIST. He Contacted me within 24 hours of making the appointment through ANGIE'S LIST online and provided a written estimate which came in at or below all others. His crew came when he said it would or called well in advance to inform me that his crew was running behind. I gladly recommend Ken for others that need this type of work.
Description of Work: Installed new gutters on my home.
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Service Categories
Gutters,
Roofing,
Windows,
Siding,
Screen repair
FAQ
Kens Custom Gutters Inc is currently rated 4.8 overall out of 5.
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Kens Custom Gutters Inc accepts the following forms of payment: Check