He arrived at the exact time that was agreed upon. They installed the 10mm flooring in our room in a timely manner. They were very neat in cleaning up when the job was completed. They removed all of the empty boxes and cleaned the dust off the floor. They were very respectful and I would recommend them very highly.
Description of Work: He installed hickey pergo flooring to our master bedroom.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$600
Eugene A.
03/2015
5.0
flooring contractor
+ -1 more
Mr. Moquin and his assistant showed up a bit early; but, that was ok. He helped me moved a couch from the family room. He and his assistant then proceeded to removed a wall-to-wall carpet and padding. They had to "shave" some adhesive from the slab that flowed over from the tile floor in the dinette, as well as other stuff that would affect the smoothness of the slab. Then they vacuumed the area. Once that was done, they proceeded to lay down a vapor barrier, essentially a huge piece of plastic, to cover the slab where the floor was being installed. Installation was without incident, and it went pretty fast. Before completing the finishing touches, i.e. the molding, or whatever it's called, along the edges of the room, Mr. Moquin suggested that we use plain white to go along with the baseboard. It dressed up the room better than the molding that we originally picked out; so, we went along with his suggestion. It looks great! The only downside is that we have to return the package of molding to the store, and we'll probably take a hit on a restocking fee. They cleaned up as they went along, and the whole project took a little over two hours from start to finish. We asked Mr. Moquin about how to maintain the floor, and he strongly recommended just using a dry dust mop, and absolutely no water. He and his assistant helped us move some of the furniture back into the family room. AND they hauled away the carpet and padding. The price for his services was included in the purchase price of the flooring, and the price of the flooring was $1,410.82. 3/21/15 My comment regarding the hit on the restocking fee was not intended as a criticism. As Mr. Moquin pointed out to us, even with the restocking fee we're ahead of the game. We didn't mean it to be a negative -- it was just a statement of what took place, nothing more. We're planning another project, and we intend to ask that Mr. Moquin be the one who does the installation.
Description of Work: He installed laminate flooring in our family room
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Bruce Moquin Inc
The only thing that I could add to this is that what's being mentioned as a downside, some may consider an upside. Due to his white baseboards I offered that white quarter round would look better than the colored quarter round that he had already bought from a third party. Since I had enough white quarter round in my truck, I offered it to him for free leaving him the opportunity to return his to the third party for refund. If the third party deducts a 15% restocking charge and I gave him the moldings that he used for free, then some may say that he got all his moldings at 85% off. My service was a labor only service.
Hollis R.
02/2015
4.0
flooring contractor
+ -1 more
unknown
Description of Work: Was very nice and seemed to know what he was talking about, but his price was too high. We did not use him.
Rating Category
Rating out of 5
value
3.0
professionalism
5.0
punctuality
5.0
Response from Bruce Moquin Inc
[member name removed] found me through my association with The Home Depot. My price was wrapped up in the complete Home Depot package (labor and materials). Unfortunately [member name removed] had an issue with the Home Depot somewhere between the time when she bought the Home Depot package and when I was scheduled to install. Sadly I never had the opportunity to delight [member name removed] with my very proficient services. I consider that a loss for both of us.
Cristy Z.
05/2014
5.0
flooring contractor
+ -1 more
unknown
Description of Work: Bruce brought in a team of 5, they installed laminate flooring in 3 bedrooms, they moved the furniture out and installed the 3 rooms in one day, Pitt all the furniture neck in place without any issues. Good group of guys!
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Service Categories
Flooring Sales and Installation
FAQ
Bruce Moquin Inc is currently rated 4.9 overall out of 5.
Sunday: 8:00 AM - 9:00 PM
Monday: 8:00 AM - 9:00 PM
Tuesday: 8:00 AM - 9:00 PM
Wednesday: 8:00 AM - 9:00 PM
Thursday: 8:00 AM - 9:00 PM
Friday: 8:00 AM - 9:00 PM
Saturday: 8:00 AM - 9:00 PM
Bruce Moquin Inc accepts the following forms of payment: Check
Yes, Bruce Moquin Inc offers free project estimates.
No, Bruce Moquin Inc does not offer eco-friendly accreditations.
No, Bruce Moquin Inc does not offer a senior discount.
No, Bruce Moquin Inc does not offer emergency services.
No, Bruce Moquin Inc does not offer warranties.
Bruce Moquin Inc offers the following services: we install hardwood, laminate, and Pergo flooring