I notice that nobody has reviewed Beach Window & Door recently. Therefore, here is an update. Service has not improved. I had an install 6 years ago that was a bad experience in and of itself. Poor communication and tardy on delivery and final install. Anyway the work has a 10 year warranty and now we have a sliding glass door with broken roller. I have been calling since May 2024 for them to repair. Owner Bill always says he will get someone out there but never does. Worst of all, he never calls back or provides a valid reason why they don't show up. I do not recommend this Company at all. Anybody that doesn't back up the work they do has no integrity and professionalism.
Description of Work: Slidding glass door install. WARRANTY SERVICE HAS NOT BEEN PERFORMED.
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Connie J.
09/2012
1.0
replacement windows, doors
+ 0 more
HORRIBLE....i do not want to even think about it to tell workers were BAD....poor work and bad tempered....door was 2 inches short and would not close took 1 year to get it fixed.....awful, horrible experince.....bill mahler does not return calls....promises 10year gaurentee....good luck on that run from this company
Description of Work: installed 2 sliding glass dorrs and 2 windows
Rating Category
Rating out of 5
quality
3.0
value
4.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$5,000
Elaine M.
11/2011
1.0
replacement windows
+ -1 more
please see the above story..oops
Description of Work: Beach Window replaced all the windows in my 4 bedroom house. I own the house and live out of state. My daughter was living in the house at the time and made all the arrangements with Bill, the owner. My daughter relayed the message to me that the windows were faulty and she was in contact with Bill all through 2010 trying to get the windows repaired. No luck. He made repeated statements that he would order the parts and do the work . He even set a date and time to come over and never showed up. When I visited there last Christmas I spoke personally with Bill, was assured he would come while I was there and he never showed up. After returning home I continued to call him and even sent a registered letter to him letting him know he would be put on Angie's list and reported to the BBB. No response. I returned to Florida at the end of Oct., as we were selling the house and called again. He knows my number now and won't pick up. The house sold and it was noted in the inspection that the windows won't stay up. As of now, it's not my problem, but for the new owners sake, I'd still like them repaired. I did spend a lot of money and I should get what I paid for. I've never dealt with such an unprofessional company. I would not recommend them to anyone.
Rating Category
Rating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$3,853
Michael C.
11/2011
1.0
doors
+ -1 more
This has to be the worst contractor I have ever dealt with. I live out of town so I was not present when the installation was done.He put in sub standard doors and the installation was terrible. When we first called him he said he would take care of everything. He did not. Then he would not return our calls. We cornered him in the parking lot one day and he lied again and even tried to avoid us when he saw us coming, I have been told he has a drinking problem. I am going to have to go to court to get him to stand behind his work.
Description of Work: Put in new sliding doors in my condo on Cocoa Beach.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$6,000
Elaine M.
11/2011
1.0
replacement windows
+ -1 more
I have been calling him for over a year to fix the faulty springs that will not keep the windows open. He always has an excuse, like he has to special order the springs because the company has gone out of business. Most recenly he was scheduled to come in early October and never showed. This is just one of the many times that he was scheduled and never showed. He is no longer returning any of my calls. He has an answering service when you call the main number. He never returns my calls from there and does not answer his cell phone when I call that.
Description of Work: He installed new windows in the whole house at the beginning of 2010. Not a single window works- they will only open up a few inches. If you push it to go up any further, the springs do not hold the window. At the time, the price seemed fair, but for the poor quality, I feel that I wasted my money.
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Service Categories
Doors,
Windows
FAQ
BEACH WINDOW & DOOR INC is currently rated 1 overall out of 5.
No, BEACH WINDOW & DOOR INC does not offer free project estimates.
No, BEACH WINDOW & DOOR INC does not offer eco-friendly accreditations.
No, BEACH WINDOW & DOOR INC does not offer a senior discount.
No, BEACH WINDOW & DOOR INC does not offer emergency services.
No, BEACH WINDOW & DOOR INC does not offer warranties.