The Better Pool Guy

Ray was friendly and knowledgeable. He worked quickly to solve the issue. Great Job!

Ryan saved the day tonight! Came out on a Friday evening and fixed our problem so we could enjoy our pool this week. Great service, friendly and recommend 100%!!!

Very pleased with their services. Everyone that I’ve been in contact with is friendly and professional.

This company only cares about money. Period!!! I want to express my deep dissatisfaction with the service provided by this company. I have been a customer for almost 2 years and have increasingly felt that the company's primary focus is on extracting as much money as possible from its clients, rather than providing quality service. Firstly, since hiring this company to service my pool, I have consistently been told that my pool is not working well due to its age, and that various components need to be replaced and this is when my pool was running perfectly fine before they installed new pump. The most recent incident that prompted this feedback was when my pool pump stopped working and this is a new pump they have installed last year. After contacting them, I was shocked to receive an invoice for $1424 for a service that I eventually managed myself. They didn't even stop by to see the issue but simply sent me invoice for $1426. It took me just one hour of watching YouTube videos to identify and fix the issue, and since then, my pool has been running better than it has in a long time. I was able to adjust the pump speed and schedules without any professional assistance. Furthermore, I have noticed that since they replaced my pump, my pool has experienced nothing but problems. The company has consistently blamed these issues on the age of my pump and system. This approach is reminiscent of a car dealer suggesting numerous unnecessary repairs during an oil change and it is not a business model I am comfortable supporting when it is clearly they only want to bill you and make as much money they can knowing that you are not professional and you have no choice. I want to emphasize that everything I have stated her is 100% true and can be substantiated with invoices and records. I have since found a much better pool service company that is extremely professional. My pool has never been cleaner, and everything is running smoothly without the exorbitant costs I experienced with this company.

This is a truly top notch company that cares about your pool like you do. I had a pool emergency this week and The Better Pool Guys talked me through it and then got their great technician Fernando over here to fix it up. I am so happy to have found them.

Ryan arrived on time and installed new light fixture in a professional manner. Provided me with valuable information on maintaining the spa water, pump, and filtering system. Even left me a user's guide on the lighting system. Outstanding customer service.

They're great, they explained everything to the fullest detail. They did it efficiently. Every time I call them, they're there for me. They've been very helpful and very gracious.

I have used them for about three years and they have been excellent and reliable. I would highly recommend them and I will continue to use them.

They are head and shoulders above the other guys. They even take pictures of the filter after they take it out and replace it. I would highly recommend them and will continue to use them.