Velocity Air Conditioning, Inc.

Very helpful knew what need to be done did it quick at a very fair price. I will call them again. Thanks.

We had unusual circumstances regarding a reoccurring leak in our line sets running under sunroom concrete slab. After numerous attempts and extreme fee's by long standing HVAC company, we decide to give Velocity a try. After doing due diligence online ,we decided to purchase the "leak seal" and coolant to recharge the system. I had a lengthy conversation with Tyler (owner) explaining my problems to date in addition to discussing my desire to purchase the materials. He was very professional and related to my situation and we agreed to a service agreement fee to perform the work requested. He then had me schedule the appointment with Witley, who was very courteous and professional. It was agreed that I would contact their office upon receipt of the materials, at which time an appointment for service would be set. Upon receipt of the materials, I contacted Witley. She scheduled a service appointment for the next day. The service technician came on time, was very knowledgeable and courteous. He installed the leak seal and coolant in a timely manner and also performed a diagnostic test on the system. So far, so good. If this repair doesn't hold, (it would be through no fault of Velocity) our next step would be to run a new line set from the condensing unit to the fan coil (about 35'). i would definitely use Velocity to perform all future required work needed for our HVAC system. I would strongly recommend them for any HVAC job you may have. They are "very trustworthy". I think that says it all.

Very prompt very polite made it so that I can understand what he was talking about took extra time to explain to my eighty-three-year-old mother in law so she could understand what the problem was Brad was a technician he's very nice and I would highly highly recommend him to anyone in need of service he came in checked everything from the unit outside 2 ductwork to the thermostat to the filters got our unit back online in about a half hour he was at our house within 15 minutes of the time I placed the phone call unfortunately are air conditioner is a 1979 model but he got it going

The work and the workers were excellent. The office girl (Whitney) was not efficient in relaying accurate information. Otherwise, we were very satisfied with our new A/C! The response time was very quick and our tenants were very happy.

As they installed the new unit, they tried to "upsell" two additional items that other contractors had included in their quotes to do the work. They also wanted to collect payment for the installation without having obtained a permit and have the work certified/approved by the permit issure (Pasco County). Not a huge issue, but, if a subsequent inspection occurred and there were deficiencies that would make the work not pass inspection, I'd have been responsible for updating the work so that it passed inspection, to close the permit (very important for when you sell the home, no matter how many years later that would be). I'd give them 5-stars across the board otherwise.

The initial work quality was poor, but with a call to Tyler, he came out and resolved the issues fairly. I believe that customers and clients have to work together for a good outcome of any kind. Consumers sometimes go too far in their expectations and forget that people are running a business and use that to their advantage. I believe that Tyler was fair and would be the first person I would call to replace all of my A/C work.

Very knowledgeable technician when they came to give me an estimate, but make sure you get EVERY detail you talk about in writing. I was promised an exact price match and same equipment from the competitions estimate, but the condensation pump and Wi-Fi thermostat was not part of the install. The installer, Carl, is a fantastic guy. He really knew the equipment and did an excellent job. Overall experience was great, I would recommend Velocity.

I had Velocity AC install a new AC system where they had to relocate the compressor. Jay and Jessiah (sorry for spelling) were awesome! they were professional, nice and hard working!!! I swear they never took a break the entire day! They cleaned up better then how my house was before they arrived (LOL)! I would absolutely recommend this company!!

Tyler the serviceman was a very nice person, he was very accommodating to fixing our AC unit even in the after hours.

I am very happy. They came on time gave us a free estimate and perform the work as scheduled. Great quality work and they saved me money.. I give them five stars and highly Recommend them. Rob & Molly Bradenton Fl

We had our old duct work replaced and are very pleased with the end result. This job was a big undertaking for anyone and we were very impressed with the knowledge, work ethics and customer service from the employees of Velocity Air conditioning On time, followed through with what they said they would do, worked hard to get the job done correctly and did good honest work. We were very comfortable with them in our home. Kudos to Tyler and his crew Louis, Than, Brad and Whitley for they were all respectful, hard workers with good work ethics They all get 5 stars from me. I gave a 4.5 star for the quality only because they had to come back out and finish an area overlooked, but they came back almost immediately and made it right. For the value for the money, it was well worth it. Not the lowest bid, but in the ball park and very competitive in price. But if you need an electrician you might want to find your own for I would not recommend their referred electrician. While Louis was pre-viewing their future job he discovered melting wires in our attic (Credit to Louis for being very observant and possibly saving our home from catching fire) the electrician they recommended was not someone we would use again. We were in a pinch, and needed the repair and felt the electrician over charged us and he was not real reliable. But overall... We were Very impressed with Velocity. Pleased to have found my A/C company for future needs.

When the air handler was opened, it was obvious that a major problem existed. Apparently the previous AC company had blown the lines from outside to inside covering the entire air handler with gunk. Velocity thoroughly cleaned the air handler and fixed problems that others had made. Their service was exemplary.

Responded within a couple of hours from my call. Couldn't fix my 17 year old a/c unit but replaced it completely the next day. A little more expensive than I thought it should be, but once I saw the amount of work involved it was reasonable.

Professional honest and personable. Very knowlegeable

Velocity Air contacted me immediately after hitting the submit button on Home Advisor and they sent a technician out that same day. We thought we needed an electrician as well as a/c technician, as the circuit breaker kept popping when we turned on the heat. Chad quickly determined the problem was with our circuit breaker and insufficient amp wiring rather than the A/C unit itself. He placed the repair on the priority list , as there was burn damage to the breakers/wires. He returned the next morning to replace the entire circuit breaker box and applicable wires. We had recently purchased the property and it became apparent that the previous owner(s) had done some DIY work on the electric. Chad explained all of the issues and answered our questions. He is extremely knowledgeable and we feel confident and safe with his work.

It was only a whistling noise from loose tape on a seam but he checked everything out while there and fixed noise. I will call back when something goes wrong again.

Came in within an hour, fix quickly , AC back normal, only need to replace the capacitor, however it is a Sunday, the repair started from $149, so during the weekend it will cost more, in my case total $185

Brad and Chad are very professional men. They are an asset to your company.

Velocity Air Conditioning are professionals with Outstanding customer service. They provided excellent work at a very cost efficient rate.

Good communication and good work

Unit was not repairable. Tech was brutally honest and told me not to waste my money on thousand $s of repairs that would not last. This is the type of company that I would do business with instead of others who would do a patch, take my $ and it would break again. I would definitely recommend Velocity to everyone who is looking for an honest company, who doesn't charge by the hour but has set rates for things, no matter how long theta take.