Velocity Air Conditioning, Inc.

We had a verbal agreement that UV lighting , a surge protector and system decontamination would be included free with the price given for the installed air-conditioner. When he wrote up the contract he omitted the UV lighting. I ended up having them put it in but it cost me $400.00. Also, the workers did not wear covers on their shoes and used the bathroom multiple times and checked the thermostat tracking mud onto the carpet each time.

I can't really answer these questions until I see how long it lasts. so far everything is fine.

James drove over an hour in heavy storm to make his appointment did the job as presented and was friendly and professional. I recommend him to everyone.

Workmen were clean and professional and cleaned-up all debris after the work was performed. Explained controls of new thermostat, also, which i appreciated.

Jay was prompt, courteous, and informative. Knew immediately the problem and the fix. Would definitely recommend .

Bill was on time and quickly found and corrected issue.

Came even on a Friday afternoon & kept the appointment. Velocity representative stayed until all work was finished. Very impressed.

They were very responsive and able to schedule an appointment right away. They provided two portable air conditioners until the new system was installed. Their prices appeared to be competitive.

Responded very promptly. Technician was very professional and completed the job quickly.

The best and most honest service youll find in the Tampa Bay area period!! Jay was Excellent..Professional,Honest and Courteous. Will definitely use for all of my needs!!

Service call charge was, in my opinion, a bit high and research after the fact showed the capacitor installed much cheaper than what was charged. However, all things considered he was on time to the minute and very competent.

I noticed all the good reviews on home advisor and gave them a call. I had a bad experience from another ac company who gave me times they would be there and never show up or call to say they were running late. As I was trying to get my home cooled from the 88 it was at I called Velocity and dropped the other company. They called when things were running behind but made it to the house and stayed late until the job was finished. I knew what they were doing and they gave an explanation of everything. All the people we dealt with were professional and kind. They have on-call, work late, and answer calls on the weekend which is important here in Florida. Great company and we will stick with them in the future!

Excellent service, they came right out. Brad went over all the details, Their prices are reasonable and fair, Thank-you

They came out right away and took pictures. They explained the problem and everything that was included in the price. Some companies may have a lower price for the unit. But then there was extra amounts for how many people were needed on the job or if I was paying by cash, credit card or check. With all that they did, they ended up being cheaper than any other company I called. I would recommend this company to anyone who needs ac repair or replacement.

Professional and curteous, when the problem wasn't solved after the first visit- the technician came back and worked for a few hours at no additional charge until the AC started working again.