Velocity Air Conditioning, Inc.

He was a nice gentleman introduced himself to me took care of the problem and he called to check to make sure that everything was still okay

A technician came to my house promptly at 8 am due to a non functioning ac unit. The unit was 18 yrs old and required a new compressor. I was provided 3 estimates from Velocity. I chose to replace the entire ac system. They installed the system the same day in about 4 hours.

It took the "senior technician" 30 minutes to remove the panels and another 10 minutes to s Stare at it. Technician couldn't find a certain tool and stated to me the medication he was on makes his mind cloudy. Before I told him to leave he stated that i needed the motor replaces. Called the people who installed it when they arrived the ✔d all and told me I needed a relay switch and had it repaired and running in less time than it took the incompatent one to remove the panels. Never Again, A Poor Experience.

They seem to be attentive and provide amazing service. They are very clean and they cleaned everything. They even gave me a coupon to make it cheaper.

My HVAC system stopped working, and I called Velocity as they were the ones that installed it 2 years ago. The tech's name is Richie, and he did a great job and was courteous an helpful. The system needed a new capacitor, but he also spent time cleaning things out and providing advice. The only reason I'm not giving it 4 stars is the fact that the AC broke down in the first place given it was only 2 years old. Parts were covered under warranty but labor wasn't, which is somewhat frustrating given I had just had Velocity do a tune up a few months earlier.

Velocity Air came out to remove water from the AC drip pan and blow out the line and reset the float. Initially I was mischarged by the AC technician however the owner contacted me and made it right. Customer service did an excellent job of processing the transaction.

I called this company to my home for a service call. Tech came on a Saturday, very nice, respectful of my home. However, mis-diagnosed the system from a $999 repair to a fuse and blower motor repair. I figured mistakes happen so I gave them another shot on my rental. They told me the system was dead and qouted me a new system. I called another service, they came the same day, turned the power on to the outside unit, changed the capacitor and system cooling in minutes. The same day they diagnosed the one unit as being dead, they performed a service on another system but never checked the freon. When the second company came and repaired the first unit, they showed me the second unit was low on freon. 3 strikes you are out!

They came out to the home right away and Sean was fantastic!

Nothing but problems including failing Building Dept. inspection.

Highly recommended

Had another firm come out first. They were awful!!! Didn't seem to know what he was doing. Didn't run tests, just kept trying to sell us. He was going to charge us well over double (because without any tests, he was going to replace both motors (upstairs and downstairs) rather than the one motor we needed replaced. Eric came in, ran tests to eliminate any other potentially less expensive options before determining for sure that we needed to replace ONE motor. The price on the motor we did replace was $150 less for the same exact motor at the other company. Once the problem was determined, Tim was by the very next day with the part and he made the repairs in no time. Eric and Tim were both awesome! And so was the pricing!!! Highly recommend!!!

only problem was the nice guys that installed the unit didn't speak English very well and i didn't speak Spanish at all made for tough communication so i didn't get a run down on the operation of the stat and unit maintenance

Arrive home post storm to no AC. after some troubleshooting and not being able to find the issue, we called for service. They arrived within 2 hrs and found a separate sub panel for the AC unit that had tripped and reset it for us. Everything worked fine and it was just a quick basic service charge. They looked over the unit and said it was in great shape. A+ service.

good job

I cannot say enough about how awesome this company is! Literally within 15 seconds of hitting the enter button they called me...their prices were exceedingly competitive and they were just too great to work with! They actually came out on a Saturday at no additional charge to fix the air conditioner for our church, so if you're looking for a company that goes above and beyond then you need to call these guys!

They were very good and informative

The job was supposed to take "a couple of hours" when it took 8 hours and not done to my or the company's satisfaction. They inspected the work after the installers did the work and agreed that the job had issues. It FAILED the Building Departments inspection which they have NOT resolved as of 9/12.

Shawn was excellent! Very nice and professional!

Way over priced call someone else. They try to let you think they're giving you a discount on their prices but they are substantially higher. Not by a few dollars but by $120 +

Repaired and serviced air conditioner

They were a little more expensive than I prefer.