heating & air conditioning/hvac, air duct cleaning
+ 0 more
Sent email to company asking to set appt to come to home and have a/c checked for mold and draining system as recommended by mold remediation company. When Paul called back he said because of the area of town I lived in he could not park his vehicle with his company name on it in my driveway. He further explained that the other a/c companies that pass by, that may refer business to him, would not refer business if they saw his truck there. REALLY?????? I am still trying to pick my jaw up from the ground. Unbelievable. After I re-explained how his company was highly recommended from a mold remediation company, he said that he is not equipped to handle the items he was referred for. I told him I would make sure the mold remediation company knew what he was NOT qualified to do. Who is responsible here? The mold remediation company for not checking out their referrals, or the a/c contractor that has to insult a person that is following up on lead? This one takes the cake. I wouldn't refer either company.
Description of Work: No services performed.
Rating Category
Rating out of 5
professionalism
1.0
William & Phyllis B.
05/2012
5.0
air duct cleaning
+ -1 more
They were outstanding and terrific. They are very professional with outstanding workmanship. It took three guys to do this work. Paul Kellier gave the quotes and him and his team were very professional.
Description of Work: Total cleaning of the air ducts and the air handlers system
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,380
MELANY M.
01/2008
5.0
air duct cleaning
+ -1 more
They went the extras mile times 10! They had to replace quite a bit due to pest issues. They were great! Their philosophy is that it is better to replace the duct work when needed than to just clean it out. They kept with their estimate, despite the great deal of extra work and materials.
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Service Categories
Air Duct Cleaning,
Heating and Air Conditioning
FAQ
SERVICE-TECH CORP is currently rated 4.6 overall out of 5.
Monday: 8:30 AM - 5:00 PM
Tuesday: 8:30 AM - 5:00 PM
Wednesday: 8:30 AM - 5:00 PM
Thursday: 8:30 AM - 5:00 PM
Friday: 8:30 AM - 5:00 PM
SERVICE-TECH CORP accepts the following forms of payment: Check,MasterCard,Visa