We have used Pro Touch Pool Service for the past decade and are very pleased with the level of service and quality of care our pool has received. Additionally, we have had several successful mechanical issues tended to by Pro Touch Pool Service.
Description of Work: Weekly Pool upkeep
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Jack H.
04/2017
3.0
pool cleaners
+ -1 more
it was excellent. He sold the business and its gone downhill.
Description of Work: Pool services.
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0
$85
Response from Pro Touch Pool service
I am very sorry to see this review. I have spoken with this customer before and after this was written and he said he would at least consider removing it but has not so far so I feel I should respond to clear this up. When we took over this pool from the previous company that was servicing it we had some concerns about the salt cell in his pool that was making chlorine. We were told it was working intermittently. We communicated this to him and let him know that this sometimes indicates the cell may be near the end of its useful life. We have cleaned and inspected it a few times. We also made sure to rule out any other potential water chemistry issues that could be causing the problem such as low salt or a high phosphate level in the pool. Some weeks we would go and the chlorine level would be at zero. We would clean and reset the cell and the next week there would be a good chlorine level in the pool. I am sure he was aware of this because he called in one time to find out where the ticket was that we normally leave and if we had added chlorine that week because he had kids coming over to swim. It was very windy that day so the tech left it in the mailbox for him. He even told me that the former company that took care of it had mentioned it and had come out to look at it. The plan was once it completely died and stopped producing chlorine he would look at getting it replaced. I let him know that we had cleaned it several times now and were still having problems. About two weeks later he called in to cancel his service because he was upset we again had to supplement the chlorine level in his pool with liquid. It was a time of the year when there was a very high pollen count hitting all the pools in the area and we didn't want the pool to go without chlorine and be unsanitized for the entire week. I again offered to go over there and meet with him to clearly lay out what was going on with the salt cell. Unfortunately he informed me that he had already contacted another company that was starting that week. He told me on our second call that because there was chlorine in the pool the other company told him the cell was working fine (we had supplemented the chlorine levels prior to this). Hopefully this customer will reconsider the review. We are sorry to see him go. I would have liked for him to have given me the chance I offered to meet with him personally to discuss this problem but he had already made a decision to go with another service because of the misunderstanding. I spend a lot of time personally going out to educate our customers or resolve problems or concerns. Hopefully Angie's List members can see from other reviews that we are a company that values providing good customer service.
Jack H.
11/2016
5.0
pool cleaners
+ -1 more
They are excellent! They always leave me a note or a message about the condition about my pools. Pool is always very clean.
Description of Work: A weekly service for the pool.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Jenna M.
10/2015
5.0
pool cleaners
+ -1 more
We found out about Dan's pool care through a co-worker/friend, and have been extremely happy with our service. We used to maintain our pool by ourselves, and were very inconsistent with the upkeep. Dan and his team bring all of the chemicals and tools needed to complete the maintenance, and have even rebuilt our pool robot. All services including filter replacement and robot rebuild were completed for an excellent price, and it is so nice to not have to worry about the pool anymore. It always looks crystal clear and is ready for use. Thank you!
Description of Work: Bi-weekly pool service
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$60
Robin S.
06/2014
5.0
pool cleaners
+ -1 more
Dan came out to my home today (6/3/14) to inspect the pool pump leak as this was the biggest concern to me. I was not able to be on site, but he called me to tell me the problem and the cost which was reasonable. ($65) He previously stated the monthly service for my pool would be $85.00 per month and he comes weekly. He was very professional and took the time to explain the issues and remedy. He also checked my chemicals today and said they were just fine. (I had been maintaining the pool since my last guy quit and the new surfacing requires additional attention) I told Dan that I was selling my home but that I would highly recommend his services to new owners and I will! The pool pump is NOT leaking anymore which was what my primary goal was today, but I look forward to working with Dan's Pool Care to keep the pool looking great for showing potential buyers. Thank you Dan for responding so quickly.
Description of Work: I call Dan's Pool Care for setting up maintenance and to repair leaking pool pump. My previous provider quit providing this service and I just had my pool resurfaced. Dan called me back promptly to say that he would provide me an estimate for ongoing pool chemical services. I called a few days later as I noticed the pump was leaking.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$65
Paul R.
02/2014
5.0
pool cleaners
+ -1 more
We are very pleased with him and his work. He is very efficient and very polite. For the winter we use him every other week and during the whole season he will be coming every week for maintaining the pool. We pay him monthly. It is a family business. They leave a report each week in your mailbox about the pH level and what exactly they did, as well as cleaning and checking the chemicals or if they have to add anything to it. When they took over we were having some problems with it and they found deficiencies in the pump and recommended replacement for that. We are happy with their work. Their price is probably reasonable, within range.
Description of Work: We use Dan's Pool Care for maintaining our pool.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$90
Nancy M.
01/2014
5.0
pool cleaners
+ -1 more
Dan called 1/2 hour before he arrived to confirm the appt. (which I liked). He was prompt, courteous and answered every question I had. Their quote was right in line with other prices (maybe a little less) and based on the way Theresa and Dan handled their customers alone, I chose Dan's Pool Care. What a refreshing experience!
Description of Work: I called for a monthly estimate of pool services. Theresa was so courteous and helpful on the phone. She checked with Dan by phone, called me back within 10 minutes and Dan was there the next day. Dan's Pool Care is now taking care of my pool!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$85
Catherine A.
09/2013
5.0
pool cleaners
+ -1 more
It goes great. Our pool looks wonderful and it's such a reasonable price.
Description of Work: He cleans the pool weekly for us.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$85
Wayne W.
08/2013
5.0
pool cleaners
+ -1 more
Dan has been doing a great job since I started using him as my pool care provider. I rarely had the time to check everything myself, and frequently the imbalance would lead to algee growth. My pool has never been cleaner since Dan has started his service. My price was a little higher than normal, due to several large oak trees on my property and the pool not being screened (lots of pollen, leaves, etc gets in the pool), but I feel it's still reasonably priced for the service he does.
Description of Work: Dan did a full vacuum, brushed tiles, cleaned filters, emptied the catches, and balanced the chemicals as needed.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$90
dave M.
08/2013
5.0
pool cleaners
+ -1 more
dan did what he promised when he promised to do it at the price he promised. he frequently checked the pool while the parts were on order and promptly performed the work as soon as the parts were available.... the entire staff is pleasant and professional.......... I would highly recommend dan's pool care
Description of Work: cleaned pool and replaced pump and motor.......
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,500
caren W.
07/2013
5.0
pool cleaners
+ -1 more
I have been very happy with him, it is something that we did over the phone and he got started on our property before we met him. He is a good guy, does a good job and he is very conscience. We have a friend that uses the pool when we were away and hear some pool services take advantage of that when they know you are not there to look at it, but the pool is perfectly clean and I know he is keeping up with it. I would definitely recommend to use him, he is cost wise very competitive, knows about pools and above all you can trust him.
Description of Work: Dan's Pool Care comes out weekly to clean to the pool, services it, repaired our automatic vacuum cleaner etc.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Robert N.
07/2013
5.0
pool cleaners
+ -1 more
He's been very good. He's very responsible and is always on time. He does a good job and is very good with communication. There are no problems and as far as I know there are no plans on changing him.
Description of Work: Dan's Pool Care takes care of my dad's pool.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Stella T.
06/2013
5.0
pool cleaners
+ -1 more
They are very good and conscientious.
Description of Work: They come out every week to treat the pool.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
barbara W.
06/2013
5.0
pool cleaners
+ -1 more
He didn't have them on truck and over long weekend couldn't get them, so he returned first thing after the holiday, as he promised to replace the screens which were ripped and broken... We were satisfied. We thought he was fair, and punctual and taught us a lot about our filter. We would recommend him to anyone
Description of Work: Provider cleaned filter and came back to replace broken screens in the d.e. filter.
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$270
Sheila D.
06/2013
5.0
pool cleaners
+ -1 more
They are extremely courteous and friendly. I have random (high maitenance) family staying at my home from time to time. Theresa usually stops by and is very pleasant. I like that they leave a note indicated what they did every week in the same place; so people have a sense of what's going on with the pool. I'd highly recommend them.
Description of Work: Extremely professional and efficient. Dan and Theresa do a great job cleaning my pool and ensuring it is ready to be used. My pool is salt-water which I think is a little lower maintenance. But, I have a pool cover that often has leaves and water in it. As a courtesy, they pump off the water and clean debris. They also check the chemicals regularly and ensure the pool is ready to notice at a whim.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$60
Paul R.
05/2013
5.0
pool cleaners
+ -1 more
Punctual, reasonable pricing, and he is doing great work. Very friendly and knowledgeable.
Description of Work: He cleaned the pool and made sure we had the proper chlorine balance. He is maintaining the pool throughout the summer.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
FRAN M.
05/2013
5.0
pool cleaners
+ -1 more
Dan was very professional. He arrived on time and did an excellent job. Our filter was extremely dirty, and he did a very thorough job of cleaning it. We will definitely use him again.
Description of Work: Did the annual cleaning of our fool filter.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$95
carol S.
04/2013
5.0
pool cleaners
+ -1 more
First time out--did regular pool maintenance and checked for pool leak.-- also did repair on motor. very reasonable prices and very courteous. Knows his job very well. Glad to have one more thing checked off my "to-do" list.
Description of Work: Takes care of pool & attached spa---great job and very knowledgeable about all pool accepts. I would recommend his service to anyone .
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$80
Timothy H.
01/2013
5.0
pool cleaners
+ -1 more
He is here as scheduled each week and while my pool is probably one of the easiest he has to maintain, he provides excellent service and my pool looks great. I would strongly recommend him to anyone.
Description of Work: We had a screen pool enclosure installed over our backyard and we decided to install an automatic pool cleaner. The pool service I had used for years would not offer a chemical only service so I researched Angie's list and found Dan. The very positive reviews and my meeting him sold me on his service.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$50
Bill R.
10/2012
5.0
pool cleaners
+ -1 more
They are just excellent. The job is still ongoing, but they are finishing this month. They come on time and do exactly what they are supposed to do and I couldn't be happier with them.
Description of Work: I hired them to maintain the pool weekly. I pay them every month.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$80
Brian D.
10/2012
5.0
pool cleaners
+ -1 more
After constantly messing with my salt water pool chlorinator myself (even replacing it a couple of times), only to have a horrible looking pool, I decided to finally do away with that and get a chemical service. After searching on Angie's List, I called Dan. He is great! He is very professional, prompt, knowledgeable, and reasonably priced. I have used him since May of 2012 and my pool has been sparkling every weekend when I want to use it. He leaves a receipt each week listing the chemical readouts that he took and what chemicals he put in. Dan does a great job.
Description of Work: Weekly pool chemical service.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$50
Michael R.
09/2012
5.0
pool cleaners
+ -1 more
I had to cancel the service but it had nothing to do with their service. It was financially related and so I’m going to deal with them in the next few months, but right now, I’m doing it myself. The quote amount was $70 a month. Everything was prompt and excellent. I can absolutely highly recommend them.
Description of Work: I got a quote from Dan's Pool Care for my pool and spa service.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Marta C.
08/2012
5.0
pool cleaners
+ -1 more
I got the information on Dan's pool service from Angie's list after the other pool service I have been using for years (Pools, Inc) was not responsive. I called Dan on Wednesday, he came by on Friday, found the problem & gave me a price & also said the he would need to return on Monday to fix the leak. I called him on Monday morning & mentioned that I thought the O-ring might need replacement too & he agreed to do this as well. He came by Monday & took care of the leak & the O-ring. I had left him a check by my door on Monday for him to pick up when he stopped by. Dan was very responsive, professional & I would definitely use his services again.
Description of Work: Fixed a leak on my pool, replaced the O-ring on the skimmer & found out where I was getting air into my pool system.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$95
Wendy B.
07/2012
5.0
pool cleaners
+ -1 more
Dan is very knowledgeable, not only about our salt water pool but also the separate hot tub that we have. He spent a long time explaining all the components and what we needed in the future. I am impressed with how much he cares about his clients and their individual needs, and I am pleased to find a pool serviceman who can also repair and service stand-alone hot tubs. I will be using him to service our pool weekly and I find that his prices are lower than other pool services that gave me estimates.
Description of Work: Dan will be coming weekly to do pool maintenance. He took apart the filter, added conditioner, inspected all components, and cleaned the pool.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
Shane B.
04/2012
5.0
pool cleaners
+ -1 more
I'd recommend Dan to anyone who needs pool service.
Description of Work: Dan came to our house after we stopped service with a larger company. What a difference! When he arrived, our pool had turned into a lagoon in two weeks after cancelling a different service. Within two weeks of Dan's care, the pool water is clear, chemically stable (low level chlorine), and very soft. He stopped by three times in the first week. We opted for a few modifications (salt system to copper zinc) and it is not only more economical, it is better for our pool (did my own research, too). A small leak needed to be fixed on a valve and now our pool level has stabilized, our filter also needed to be replaced, and in both cases Dan was very informative and totally pressure free in helping us make a decision (he made me wait on the filter for two weeks just to make sure it would be wise). I really feel and think that his advisement is in the best interest of building a long-term, appreciative clientele...and that is exactly what I have become.
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Service Categories
Pool and Spa Service,
Fountains
FAQ
Pro Touch Pool service is currently rated 5 overall out of 5.
Monday: 8:00 AM - 4:00 PM
Tuesday: 8:00 AM - 4:00 PM
Wednesday: 8:00 AM - 4:00 PM
Thursday: 8:00 AM - 4:00 PM
Friday: 8:00 AM - 4:00 PM
Pro Touch Pool service accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Pro Touch Pool service offers free project estimates.
Yes, Pro Touch Pool service offers eco-friendly accreditations.
No, Pro Touch Pool service does not offer a senior discount.
Yes, Pro Touch Pool service offers emergency services.
No, Pro Touch Pool service does not offer warranties.
Pro Touch Pool service offers the following services: Residential & commercial pool, spa & fountain maintenance and repair
Contact information
2750 N McMullen Booth Rd Ste 105, Clearwater, FL 33761