PRESTIGE KITCHEN & BATH INC

Price was good, but quality of work was problematic. They were just awful. They had a great designer and they fired her, she was their best asset.

When done the work was good but required way too much time and way too many trips out. Problems or imperfections were not noticed by their carpenters and had to be pointed out by us. Left trash behind every time they came out.

Issues w/ kitchen: Unable to install dishwasher as opening was too small for machine. Countertop had to be removed to allow for adjustment of lower cabinet. Shims should have been put in to hold the 24" placement but they didn't & it shifted ?". Cabinet doors need to be aligned. Kick plates missing on island cabinets. Corner cabinet does not fit on island. Upper cabinet to left of stove did not fit. Designer assumed that we would alter the center structural support beam when we raised ceiling. Designer consulted w/ our contractor in kitchen space before leaving property on day of her original sketch visit. When crown molding was applied, a seam was left in the middle of longest span. My contractor repaired. He also built shelving to complete kitchen after Prestige informed they were not going to finish work. Issues w/ closets: There is a rack missing. Shelving is off by 5 degrees. I was told they were aware of problem before leaving our home yet I had to call & report the problem.

PRESTIGE KITCHEN MAY BE CAPABLE OF GOOD WORK, BUT THE WORK I RECEIVED WAS SHODDY. I HAD TO DO MY OWN QUALITY CONTROL AND INSIST UPON THEM PERFORMING IN A WORKMAN-LIKE FASHION. WE ARE NOT TALKING ABOUT PERFECTION, JUST COMPETENT PERFORMANCE. WHILE THEY ULTIMATELY PRODUCED A SATISFACTORY PRODUCT, IT WAS ONLY AFTER EXTENSIVE PRODDING. EVEN THEN, APPOINTMENTS WERE NOT KEPT AND I WAS CONTINUALLY TREATED AS THEIR LEAST IMPORTANT CLIENT. AS A RESULT, THE JOB TOOK MUCH LONGER THAN IT SHOULD. THERE ARE LOTS OF OTHER COMPANIES THAT DO THIS WORK - PICK ONE OF THEM!