They have really, really good customer service. They have been maintaining my pool now for about 7 or 8 years. He is always on time, his pricing is fair, and they do a really good job. They are really good.
Description of Work: I am using Pelican Pools of Tampa Bay for pool maintenance.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$25
Robert S.
10/2009
1.0
pool cleaners
+ -1 more
Job was estimated to take 3 weeks. Took 2 months (incl 3 weeks of intermittent rain). Crews were unsupervised by manager and quality of work was poor. Some tile courses were uneven or ragged, some voids in mortar fill, acid stains left on coping. Some long 1" voids in pavers along steps were filled with sand-concrete mix which washed out with first heavy rains. Should have been mortared. Spa wall inlet jet fixtures were damaged by relining crew creating leak when refilled. Mortar pieces found in machinery on restart required repair of Check valve to spa and jandry valve. Careless dumping of chlorinated pool water damaged grass. In latter stages of work owner/manager could not be reached by phone to respond to problems observed. Subsequent checks with County licensing board indicateed owner manager had not renewed his contractors license. Owner/manager was unresponsive to request for rembursment for corrective repairs that cost me over $1000.
Description of Work: 18,000 ft backyard swimming pool relined, retiled and adjacent lanai deck repaved
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Service Categories
Pool and Spa Service
FAQ
Pelican Pools Of Tampa Bay is currently rated 3 overall out of 5.
No, Pelican Pools Of Tampa Bay does not offer free project estimates.
No, Pelican Pools Of Tampa Bay does not offer eco-friendly accreditations.
No, Pelican Pools Of Tampa Bay does not offer a senior discount.
No, Pelican Pools Of Tampa Bay does not offer emergency services.
No, Pelican Pools Of Tampa Bay does not offer warranties.