Palm Harbor Heating and Air Conditioning Inc.

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Description of Work: Replaced burned wire plus new contactor

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Description of Work: Did an overview inspection of AC system which they said was ok. Later that day the AC system stopped functioning. Said they would come in the morning to look at it, but rescheduled for later in the day. Fixed problem which was a disconnected wire. Refunded the fee.

Description of Work: Replaced the heat pump and A/C.

Description of Work: Wonderful service. We called on Sunday evening and they offered to come right out. The AC was working at the time so we waited until Monday. They said they would be there at 9 and called 1/2 hour before arriving. | |Our pipe freezes up once in awhile, but now it's every single summer, and sometimes again in the fall and we have to wet vac it out once a day until we can get service (our other provider was not returning calls). Not only did the tech fix the issue, he also told us that if we put in bleach every time we change the filter, it won't happen. LOVE this company and I would call them any time! Also, they service other units in our neighborhood and the tech knows the lay of the land. He told us this is a particular problem in our neighborhood because of the layout of the townhomes.

Description of Work: Discovered our blower wasn't working to our AC. Came back the next day with a blower and installed it. Thankful it was under warranty.

Description of Work: Inspect, clean and test system. Test for and find leak. |Competent and punctual service with out hype or sales pitch for un-needed service.

Description of Work: I made an appt via the internet on a Saturday for the following Monday. They called and confirmed within 30 min, however, they never showed up for the appointment. When I called to complain, they couldn't explain why they didn't show. I used a different company instead.

Description of Work: Replaced battery in starter.

Description of Work: Responded very quickly. Fixed malfunctioning thermostat.

Description of Work: Installed a new air conditioner and an air sanitizer.

Description of Work: I just has my yearly service done. They installed a complete system two years ago including air duct cleaning and we couldn't be happier. They do our yearly cleaning and filter change.

Description of Work: Our AC air handler shut down at about 530 PM on 6/15/2011. I called Palm Harbor Heating at approximately 600 PM and was told the "on call" technician would call me. He did, at about 630 PM and after I was told that emergency service would cost an extra service charge and any parts would be an additional 15%, we decided to wait until morning to have the service. The technician told me they start work at 730 AM but it would be around 800 AM when they called me to schedule service. At approximately 800 AM they called me and asked the details of the problem (which I had given during my original call) and I went through it again. The woman asked me if I have ever used Palm Harbor Heating and AC for service and I reminded her that I have been a customer since the 1980's. As a mater of fact they installed a complete new system for us in 1999. She went on to say they would have someone here this morning (couldn't give me any estimate of time). I waited until 1130 AM and called to find out if they could tell me where I stood on the service list. After being on hold for a few minutes I was told they would be here soon (still no time-frame). I hung up and called an Angie's List A rated company that will be here this afternoon. I called Palm Harbor back to cancel and they wanted a "second chance".

Description of Work: Removed old A/C and instaled new heatpump, airhandler,thermostat plus many little exters!

Description of Work: They carry my SERVICE MAINTENANCE agreement. They do a great job. They are on time and very friendly.