Geek Squad - Best Buy

Phone Sales, Computer Repair, Appliance Sales and Installation,

About us

Local Expert Geek Squad Agents can fix your Appliance or TV regardless of where purchased. 90-day warranty along with professional, quick, and clean services. Check us out online, by phone, or at over 1,100 Best Buy stores.

Business highlights

31 years of trusted experience

Services we offer

Electronics Repair – Computers, Home Theaters, Portable & Mobile Phones, Car & GPS, Appliances, Networking & Data, & Smart Homes.

Amenities



Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

3.95 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
60%
4
0%
3
0%
2
0%
1
40%


Rating CategoryRating out of 5
quality
3.5
value
4.1
professionalism
3.5
responsiveness
3.5
punctuality
4.1
Showing 1-5 of 5 reviews

James O.
07/2016
5.0
appliance sales
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Doug G.
06/2016
1.0
computer repair
  + -1 more
We pay monthly for 24/7 computer support. Twice they have crashed our computers. They lightly admit to doing so and offer little to no support to correct their mistakes. They as well takes days to get back to you and weeks to fix. They act like they do not care! Do you research. The employees are there not to offer support but to sell as much product as they can. We will be canceling our monthly "service" with them as they do more damage than good and offer little to no true service!
Description of Work: They crashed our computers for the second time. We have Federal/government documents on here that are extremely important, as well as all personal information.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$2,000

BARBARA R.
02/2015
5.0
phone sales
  + -1 more
I explained this above.
Description of Work: I had not purchased Geek Squad service, but when my printer broke and I called to ask about my extended warranty, they transferred me to Geek Squad. The Geek Squad rep, spent time trying to help me repair my printer. He then made an appointment for me to bring it into the Geek Squad desk that day for free. I no longer had the receipt for the printer. It is clearly stated on the extended warranty that the receipt is required. The Geek Squad rep. looked at the printer and told me to replace it. He then looked up the extended warranty and discovered it was for an older printer. He did a lot of research for me with my credit card and phone number, and determined that the printer did have an extended warranty, but that it was expired. He told me it was cheaper to replace it than to repair it. By the way, Best Buy gave me $5.00 off with my perferred member card, and a $30 gift card for my next visit. The guy from Geek Squad really spent a lot of time with me, and I hadn't even paid for their service. I am a fan.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Robert P D.
08/2014
1.0
computer repair
  + -1 more
The repair man arrived on time but he had no idea on how to repair an LG washing machine. He had to call LG for help. LG told him that it was the censer or the main board. The repair man ordered the censer but not the main board. I had to wait another week before he would be back to install it because he was in training for the next two day and would not be available. When he did installed the censer, the problem was not corrected. He then ordered the main board but he would not be able to install it until Aug.12th because he was in training the whole next week. They did not even over night the parts either. This machine has been out of service for three weeks now and I have no hope of having it repaired any time soon. If you buy a large appliance from Best Buy, you better hope it never brakes down. Because as far as I am concerned, their repair people couldn't find their butt with both hands and a map , mush less repair an appliance.
Description of Work: Try to repair an LG washing machine.

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
3.0

$135

HEIDI T.
06/2012
5.0
phone sales
  + -1 more
My experience was outstanding. They offer repair service, which is great. I will go to Best Buy again.
Description of Work: I bought an iPhone at Best Buy.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49.99

    Contact information

    21415 US Hwy 19 N, Clearwater, FL 33765

    www.geeksquad.com

    Licensing

    Bonded

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    Yes
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Phone Sales,
    Computer Repair,
    Appliance Sales and Installation,
    TV Sales,
    Computer Sales,
    TV Repair,
    Stereo and Home Theater Systems,
    Camera Repair,
    Auto Radio Service,
    Appliance Repair

    FAQ

    Geek Squad - Best Buy is currently rated 3.9 overall out of 5.
    Geek Squad - Best Buy accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
    No, Geek Squad - Best Buy does not offer free project estimates.
    Yes, Geek Squad - Best Buy offers eco-friendly accreditations.
    No, Geek Squad - Best Buy does not offer a senior discount.
    No, Geek Squad - Best Buy does not offer emergency services.
    No, Geek Squad - Best Buy does not offer warranties.
    Geek Squad - Best Buy offers the following services: Electronics Repair – Computers, Home Theaters, Portable & Mobile Phones, Car & GPS, Appliances, Networking & Data, & Smart Homes.

    Contact information

    21415 US Hwy 19 N, Clearwater, FL 33765

    www.geeksquad.com