Clearwater TV and Appliance Service Co.

Description of Work: they took a 56 inch 13 year old tv that could not be repaired. I end up making a purcase from Larry on a 50 inch one from his shop.

Description of Work: Changed lamp, cleaned it up & repaired it bad circuit.

Description of Work: Restored my nine year old 55 inch tv

Description of Work: I called this TV repair shop because they offered a $29.50 service call (most companies charge an average of $75 to come out and take the tv back to the shop for repair). (95% of all tv repairs are done in the shop since no one can forsee what parts are needed to take with them). Anyway, the owner comes out and I explained that my $2,600 50" plasma tv simply lost power and that this same scenario occurred a few years back and was repaired for less than $100. So...after he simply looks at the back of the tv he of course says he will need to take it back to the shop and that he charges $40 for a round trip repair...and, so much for the $29.50 special = very deceiving! Now, he wants $310 for a (30 day warranty repair) or, $350 for a one year warranty repair. I of course reminded him of the previous repair cost and that he was three (3) times that amount and so he dropped the price $20. When people easily drop a price it's usually because they build in excessive amount of profit. I did want my tv back in time for Super Bowl and if not for that fact I was ready to have him bring the tv back and take my business elsewhere. I feel I was taken probably because it was an expensive tv and therefore an expensive repair price for something that was done previously for less than $100. | |

Description of Work: We have 62" projection tv which we've had for 15 years. The tv suddenly went red and blurry. They came and had to take with them for service. They explained what happened and that it could be fixed and last another 15 years. They kept us posted as to the status as the parts had to be ordered. Very professional,courteous. Would definitely use in the future.

Description of Work: Took the 55" TV in Wed, 18-Nov-15. Called a week later and was told would be called back same day: no return call. Was called 30-Nov with quote - parts needed to be ordered - would take about a week. 10-Dec-15 was called that parts were being delivered and TV would be ready Fri or Sat (11 or 12-Dec). Arranged for Sat pickup - and it was all finished and ready when I arrived to pick it up. I feel like it took too long from start to finish BUT really don't know how long the parts took to arrive. So maybe only the 1st 12-days were the 'too long' part to get the tests done and receive the quote. Certainly the folks at the shop seemed fully competent and professional in their approach.

Description of Work: They refused service to my house

Description of Work: Fixed my tv. Went well.

Description of Work: My HD flat screen TV was losing its picture by getting dim then blacking out.I had a coupon that I applied to the cost of repair. After setting up an appointment,the technician to pick up my TV was 2 hours late and I needed to contact them to inquire about the delays. When they arrived, the pricing was increased - a pick up and delivery fee as well as the diagnosis fee. Then I was informed that a part had to ordered, so I needed to drive to the shop to pick a loaner myself or wait for another lengthy delivery schedule. All of this was done by my initiating follow up calls.Then the repair price was increased for a one year warranty which they rationalized due to the lack of reliability for television manufacturing now in China.I paid the extra not wanting the expensive repair work to falter. So far the repair is holding up.

Description of Work: .

Description of Work: Was scheduled for service on Jan. 26th and told they were on their way. Called them after 1hr. and 10 min. and was told they were tied up on another job because of Super Bowl weekend and I would have to reschedule. Why would they say they were on their way? They were able to come to my home late on Jan. 29th only to be told it would cost me $29.50 for the service call but nothing could be done until my TV would have to have a diagnostic done for $40.00. On Feb. 10th, 11 days later, I called and was put on hold only to be told it wasn't repairable and they had TVs for sale at their establishment. Why wasn't I called prior before I had to call after 11 days? Maybe they need more service help and call the customer with the results. Not pleased with their service and response time.

Description of Work: Repair a CD player.

Description of Work: Troubleshot a Samsung plasma TV. Explained PC boards as he worked. He gave me a discount on board problems with a 2nd Samsung TV. He knew the layout of Samsung TV's and their typical problems. I will definitely call Clearwater TV Service first on any TV problems.

Description of Work: Pick up, diagnose and repair 42" HD TV.

Description of Work: Only had my TV for just over a year and it died. Called for service and they were able to come out the same day but I had a prior comittment so we arranged for them to come out the next day. They were unable to fix the TV (a 60" LG Plasma on the wall) in the home and had to take the TV to confirm it could be repaired. They called the next morning with an estimate, which seemed a bit high, but anything would have seemed too much having just paid $1000 for the TV a year earlier. Took aout a week for them torepair and deliver the TV. I am very particular about some things and they remounted the TV and reconnected everything taking care to neatly conceal all the wiring as it was prior to them removing the TV. When I paid I as told that I had a 1 year warranty on the parts/work they did.

Description of Work: He was suppose fix our television.