Castle Keepers Carpet Cleaning & Flood Restoration, Inc.

Carpet Cleaning, Upholstery Cleaning, Ceramic Tile,

About us

Castle Keepers is a family owned Carpet Cleaning & Flood Restoration company. We've been in business in the Tampa Bay area since 1990. We pride ourselves on truly "serving" our customers. Our greatest reward is a happy customer! To us, "It's not just your Home or Business, it's your Castle!"

Business highlights

34 years of trusted experience
LGBTQ+ Friendly
Family Owned & Operated
Emergency Services Offered
Eco Friendly

Services we offer

All aspects of Floor Care: Carpet Cleaning, Upholstery Cleaning, Tile & Grout Cleaning, Water Damage Restoration, Emergency Water Removal & Complete Structural Drying, Pet Treatments & Odor Control, Carpet & Color Repairs, Oriental & Specialty Rug Cleaning, Wood Floor Cleaning & Buffing, Stone Honing & Polishing.

Amenities

Free Estimates
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Our Recent Projects


Photos of past projects

Reviews

4.9142 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
93%
4
5%
3
0%
2
0%
1
2%


Rating CategoryRating out of 5
quality
4.9
value
4.7
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Filter reviews by category

Showing 51-75 of 142 reviews

Karen B.
12/2013
5.0
carpet cleaners, upholstery cleaning
  + 0 more
They arrived timely and were very professional, moving items as needed to completely clean the carpets. They spent a lot of time on cleaning the sofa and loveseats and were very thorough. They had not been cleaned in a very long time and came out looking fresh and brand new. Excellent work.
Description of Work: Cleaned carpets, a large sofa and two loveseats

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

JOE F.
11/2013
5.0
carpet cleaners
  + -1 more
The techs showed up on time, and went right to work. They went over the carpets, in some cases several times to make sure that the water return was clear. Apparently our carpets had a lot of old carpet soap left in them from previous cleanings. They went out of their way to make sure that the carpets were clean and that all the old cleaner was removed. They were professional and through...did a nice job.
Description of Work: Cleaned the carpets.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$102

SUZANNE Z.
09/2013
5.0
carpet cleaners
  + -1 more
Arrived promptly, gave detailed post cleaning instructions. Steps clean and fresh. Job well done
Description of Work: Cleaned carpeted steps

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Claire T.
09/2013
5.0
carpet cleaners
  + -1 more
They arrived promptly, and it was a great price. I thought I was going to have to tear the carpet out and put in new carpet, but they brought it back to almost like new, so it was sufficient to put on the market.
Description of Work: They cleaned all of the carpet in the house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Mark D.
07/2013
5.0
carpet cleaners
  + -1 more
They were very good. They knew what they were doing and they did a good job. Their price was reasonable as well.
Description of Work: I have used Castle Keepers Inc for carpet cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

RICHARD C.
07/2013
5.0
carpet cleaners
  + -1 more
Castle Keepers were extremely responsive and professional. We were renting a two story townhome in Treasure Island and the landlord sold the townhome and we had to be out rather quickly. Castle Keepers accommodated us and added us to their schedule on short notice. He was a difficult landlord and we knew that he would keep our deposit if we didn't leave the house spotless. Our daughter had to stay with us for six months and had two cats who threw up in many places and the male cat sprayed many places also. Even though the rugs were over 20 years old and worn and did not look like they had been cleaned in several years, Castle Keepers got them looking like new! They worked very hard to remove the cat urine stains and the residual odor and you could not tell that any cats had lived there. The two gentlemen who came to perform the work were clean cut and very professional and explained everything they were going to do and what we could expect. Needless to say, they did more than we expected and went over and above to help us! We have moved into a new home we purchased and plan to have Castle Keepers clean our three Oriental rugs that we have in storage. I know they will do an excellent job.
Description of Work: Cleaned all rugs in a 2000 sq. ft. townhome.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Luigi D.
06/2013
5.0
carpet cleaners
  + -1 more
Timely, professional...everything looks spectacular...AND they didn't leave soapy or wet results as I've experienced in the past.
Description of Work: Cleaned several large area/oriental rugs, carpet, sofa and my dog's chair :)

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$390

Kevin M.
06/2013
4.0
carpet cleaners
  + -1 more
They were timely, and we had several stains on the carpet that they were able to get out. They were friendly, professional and knowledgeable!
Description of Work: They cleaned our carpets, it was the second time we used them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

DAVID R.
05/2013
5.0
carpet cleaners, upholstery cleaning
  + 0 more
They showed up on time did a very good job and left. We will use them again.
Description of Work: upholstery and carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$460

Michael G.
05/2013
5.0
carpet cleaners
  + -1 more
Castle Keepers fit us in at the last minute, I called a day prior to my requested service date and the gentleman who answered the phone said he would call me back first thing in the morning to see if it would be possible. He held true to his word and called first thing in the morning and set up the appointment for the afternoon. The carpets looked outstanding after they were done, and they were very friendly and professional. Very highly recommend them and would use their services again.
Description of Work: Cleaned carpet on second floor 1/1 condo.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$100

LettyAnn F.
04/2013
5.0
carpet cleaners, ceramic tile
  + 0 more
Scheduling and working with Kevin was a breeze. We were still in VA closing on our home there. Kevin and his group came in and did a phenomenal job. There was a washer and dryer in the laundry room and they took the time and effort to move those into the garage to be able to clean the tile and grout under those appliances. We arrived in FL late that evening and the floors looked like different floors from when I first viewed the house. The tile shines and the grout isn't black anymore! I found Castlekeepers to be extremly professional, knowledgeable and thorough. We will definitely use them again.
Description of Work: As we were moving from VA to FL and our new home in FL as vacant, we decided to have the carpets and tile/grout cleaned, protected (carpet) and sealed (grout). Working with Kevin was a breeze. They came out and did a phenomenal job. There was a washer and dryer in the laundry room and they moved those out of the room and into the garage to be able to clean the tile and grout under those appliances. I found Castlekeepers to be extremely professional and very thorough. They will be the only company we call moving forward.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$780

JULIE M.
04/2013
5.0
carpet cleaners
  + -1 more
We needed our carpets cleaned after grand kids visited. Spots were everywhere and we were so happy that Castle Keepers could restore them to look like new.
Description of Work: We are in an 8th floor condominium and had 3 rooms of carpet cleaned and a hallway. We were very pleased with the completed work. They were thorough and paid great attention to detail.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$262.5

Florence S.
04/2013
5.0
carpet cleaners
  + -1 more
The company always showed up on time. The work was very good and they cleaned up after themselves when finished. They were also very friendly and treated me like a real person.
Description of Work: Carpet Cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Roderick S.
04/2013
5.0
carpet cleaners, ceramic tile
  + 0 more
It went very well. It was the second time we used them. They were on time, very professional and very polite. They did what they were supposed to do. They explained very clearly what they were doing and that steam cleaning of the tiles, depending on how old it is, it cleans but it doesn't necessarily go back to new. They wanted to make sure that we understood the realities of using it on very old tiles.
Description of Work: We used Castle Keepers for carpet cleaning and grout sealing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

David V.
04/2013
4.0
carpet cleaners
  + -1 more
Start to finish approximately 2 hours. Suggest do stay on scene and don't leave to come back and find work completed. Had a couple of stains in carpet that they were unable to remove.
Description of Work: Complete carpet and tile cleaning with scotch guard for carpet and sealing of tile. This involved living room 3 bed rooms kitchen and closets etc. 1610 sq ft.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Hildy L.
02/2013
5.0
carpet cleaners
  + -1 more
We had badly stained carpets and as stated above, they did an excellent job.
Description of Work: They cleaned our carpet in the living room, dining room and bedrooms. Excellent job. Right on time. The price was reasonable. Would use them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Anne D.
01/2013
5.0
carpet cleaners, pressure washing
  + 0 more
They were fine. They did a good job. I was very satisfied. I would definitely not hesitate to recommend them. They were a little higher on the power washing than the others that I checked with.
Description of Work: I used Castle Keepers to clean my carpet and they power washed the front of my house.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Leslie A B.
12/2012
4.0
carpet cleaners
  + -1 more
Went well but wish we had known their definition of a room in advance
Description of Work: Carpets cleaned in whole (small) house.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$191

Debra G.
12/2012
5.0
carpet cleaners
  + -1 more
Moving into a new home I wanted all of the carpet in the house cleaned. Castle Keepers lived up to their name!!! The two "gentlemen" that came to do the carpets were professional in every way! They did a fantastic job and I was confident the carpet was as clean as it could get when they left. I will reccomend the company from now on!!!
Description of Work: Moving into a new home I wanted all of the carpet in the house cleaned. Castle Keepers lived up to their name!!! The two "gentlemen" that came to do the carpets were professional in every way! They did a fantastic job and I was confident the carpet was as clean as it could get when they left. I will reccomend the company from now on!!!

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$192

Karen B.
11/2012
5.0
carpet cleaners, upholstery cleaning
  + 0 more
They arrived right on time and got to work right away. They spent several hours cleaning everything thoroughly and did excellent work. Just warn your neighbors that their very powerful truck mounted equipment can be very noisy.
Description of Work: Wall to wall carpet cleaning and cleaning of sofa.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Betsy M.
11/2012
5.0
carpet installation, carpet cleaners
  + 0 more
Kevin McCreary, Owner, was extremely responsive and helpful on my initial call for information and scheduling. Tony and Kurt arrived promptly on the same day as my initial call, and Tony did a complete evaluation of my carpet needs. The carpet cleaning, repair and protective 3M application was truly the best this carpet owner has ever seen. He also repaired two areas of the carpet which required TLC. Those results were great! Kevin and his team will be on my Must Contact list for all future carpet care. Both the Team and the outcomes were superb!
Description of Work: Carpet cleaning which was the most complete, indepth, multiple step process. Carpet repair x2 on high traffic areas ( results were great). Application on all carpet areas of 3M protective agent. Hall carpet was brought back to life....just amazing!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Mark P.
10/2012
5.0
carpet cleaners
  + -1 more
The service went very well. The cleaning technicians were prompt, responsive and did an outstanding job. It was apparent they take great pride in their work and customer service. The price was very reasonable, especially with the Angie's List discount - well worth the expense. I will definitely use them again and recommend them to others.
Description of Work: Clean all carpets in home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$229.5

Holly L.
09/2012
5.0
carpet cleaners
  + -1 more
They were on time and the cost was exactly what he quoted over the phone. I would use them again.
Description of Work: Steam cleaned three rooms of carpet at our new home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Cindy S.
09/2012
5.0
carpet cleaners
  + -1 more
For several years we were using a national carpet cleaning company. I was getting annoyed as they were not doing a very good job and advised me I needed new wool carpeting. I went to Angies's List to get a recommendation and found Castle Keepers. I called and they were here three days later. They did a beautiful job and my carpet looks like new. They advised me it would probably take an additional cleaning to get all the chemicals out that the previous company had not extracted. I highly reccomend this company.
Description of Work: Three rooms and hallways were cleaned.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Steve S.
08/2012
5.0
carpet cleaners
  + -1 more
They were on time and told us what they were going to be doing and how long it was going to take to dry. The work was fast and efficient.
Description of Work: They came to clean the carpets in our home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

Contact information

1583 S Belcher Rd Ste A, Clearwater, FL 33764

http://www.CastleKeepersInc.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day


Licensing

Bonded

Insured

Licensed*

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Upholstery Cleaning,
Ceramic Tile,
Oriental Rug Cleaning,
Floor Cleaning and Waxing,
Marble and Granite,
Water & Smoke Damage

FAQ

Castle Keepers Carpet Cleaning & Flood Restoration, Inc. is currently rated 4.9 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Castle Keepers Carpet Cleaning & Flood Restoration, Inc. accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Castle Keepers Carpet Cleaning & Flood Restoration, Inc. offers free project estimates.
Yes, Castle Keepers Carpet Cleaning & Flood Restoration, Inc. offers eco-friendly accreditations.
Yes, Castle Keepers Carpet Cleaning & Flood Restoration, Inc. offers a 10% senior discount.
Yes, Castle Keepers Carpet Cleaning & Flood Restoration, Inc. offers emergency services.
No, Castle Keepers Carpet Cleaning & Flood Restoration, Inc. does not offer warranties.
Castle Keepers Carpet Cleaning & Flood Restoration, Inc. offers the following services: All aspects of Floor Care: Carpet Cleaning, Upholstery Cleaning, Tile & Grout Cleaning, Water Damage Restoration, Emergency Water Removal & Complete Structural Drying, Pet Treatments & Odor Control, Carpet & Color Repairs, Oriental & Specialty Rug Cleaning, Wood Floor Cleaning & Buffing, Stone Honing & Polishing.

Contact information

1583 S Belcher Rd Ste A, Clearwater, FL 33764

http://www.CastleKeepersInc.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day