Castle Keepers is a family owned Carpet Cleaning & Flood Restoration company. We've been in business in the Tampa Bay area since 1990. We pride ourselves on truly "serving" our customers. Our greatest reward is a happy customer! To us, "It's not just your Home or Business, it's your Castle!"
Business highlights
34 years of trusted experience
LGBTQ+ Friendly
Family Owned & Operated
Emergency Services Offered
Eco Friendly
Services we offer
All aspects of Floor Care:
Carpet Cleaning, Upholstery Cleaning, Tile & Grout Cleaning, Water Damage Restoration, Emergency Water Removal & Complete Structural Drying, Pet Treatments & Odor Control, Carpet & Color Repairs, Oriental & Specialty Rug Cleaning, Wood Floor Cleaning & Buffing, Stone Honing & Polishing.
This company is amazing!! They went above and beyond to clean pet urine from a sofa. I highly recommend them!!
Description of Work: Carpet and upholstery cleaning. Pet stains and odors.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$375
DANIEL H.
02/2021
5.0
carpet cleaners
+ -1 more
Entire process went great! Called to get estimate and heard back from them within the hour. Came out next day for an estimate. At that time we scheduled an appointment. Day of the appointment Cody arrived at the scheduled time. Cody immediately went to work. He was very friendly and answered any questions I had. I couldn't be happier with the work he did! Thanks Cody!
Description of Work: Carpet cleaned in 4 rooms
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Lawauna P.
12/2020
5.0
carpet cleaners, upholstery cleaning
+ 0 more
I was at work when they arrived but when I came home I was ecstatic with how amazing the recliners looked. One recliner almost looks new and it’s about 15 years old. I called on a Saturday and that Wednesday they were at my house.
Description of Work: 3 recliners cleaned
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$225
Stephen C.
08/2020
5.0
upholstery cleaning
+ -1 more
It went very well. They came out in a couple of days. Price was reasonable and did an excellent job.
Description of Work: Large Sectional Couch
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$199
Cliff T.
03/2020
5.0
carpet cleaners
+ -1 more
They didn’t move any furniture, disappointed.
Description of Work: Carpet cleaning
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
Sandra L.
03/2020
5.0
carpet cleaners, ceramic tile
+ 0 more
They were awesome! Very cheerful and professional people. Did a thorough job, plus some extra. The price was the best I found. And their equipment was excellent. They resurrected my house!
Description of Work: CleAning tile floors and carpets
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Response from Castle Keepers Carpet Cleaning & Flood Restoration, Inc.
Thank you for the kind review!
Nancy W.
03/2020
5.0
upholstery cleaning
+ -1 more
Great, guys were very personable and professional, punctual, went over a few places again I requested
Description of Work: Shampoo 2 recliners
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Castle Keepers Carpet Cleaning & Flood Restoration, Inc.
Thanks for reviwing us. Look forward to serving you again!
Sylvie B.
11/2019
5.0
carpet cleaners
+ -1 more
It went like a breeze! The young men who came were good-humored professionnals who accepted to move a very heavy glass DR table the way it was supposed to be to take the stained carpet out from under. When they came back with the clean carpet they moved the table again and they accepted willingly to spot clean leftover little spots we had found on the LVR carpet. The price for the work was hefty but well worth it. I would recommend them anytime.
Description of Work: STEAM CLEANING 1 light beige OFFICE CARPET, DRY CLEANING A LARGE white LVR CARPET AND BRINGING THE white DR CARPET OFF PREMISES TO BE WASHED THOROUGHLY.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Castle Keepers Carpet Cleaning & Flood Restoration, Inc.
We sure appreciate your taking the time to review us!
Patricia K.
11/2019
5.0
carpet cleaners
+ -1 more
I highly recommend Castle Keepers. Within just a few hours of submitting an on-line request through Angie's list, Castle Keepers responded and an appointment was scheduled for the following day. Their technicians arrived exactly at the appointment time. Cody and another young man (sorry I forgot his name, but it might have been Rick) were very personable, polite, and did an excellent job of cleaning our carpets. I would definitely hire them again.
Description of Work: Carpet cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$119
Response from Castle Keepers Carpet Cleaning & Flood Restoration, Inc.
Thanks [Member Name Removed], So glad you were happy with the service! Kevin
Brenda M.
10/2019
5.0
carpet cleaners
+ -1 more
We have used many carpet cleaners in the past and recently was recommended to try Castle Keepers. Upon making an appointment Cody and Ricky showed up promptly as promised. They reviewed our needs and explained their process thoroughly and provided a reasonable quote. We immediately agreed to move forward, since they showed an outstanding experience, professionalism and courtesy. We never have been comfortable with leaving our house with service providers in the past, however we immediately felt very comfortable with them to complete the work and trusted them while we left the house for a short while. They called us when close to completed so we could return for them to show us the outstanding results. We no longer have to even consider another carpet cleaner. We will use them again and highly recommend them to anyone. Thanks for the great job!
Description of Work: Carpet Cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Castle Keepers Carpet Cleaning & Flood Restoration, Inc.
We strive to best our best. Thanks for the kind words.
Paulette C.
10/2019
5.0
carpet cleaners
+ -1 more
Two young men showed up on time, had a tarp laid out outside, moved the area rug out to their tarp & cleaned it beautifully. When they brought it back inside the house, it was just slightly damp so they laid it on tile floor overnight and I moved it back to the living room the next day when it was completely dry. It looks beautiful and the whole process took less than an hour.
Description of Work: A persian area rug in the living room needed cleaning.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Carol R.
08/2019
5.0
carpet cleaners
+ -1 more
Exactly what we needed. Thank you Cody for how careful you with my floors and walls, my carpets look great.
Description of Work: Cleaned carpets in in bedrooms
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$160
Response from Castle Keepers Carpet Cleaning & Flood Restoration, Inc.
Glad we could help!
drinda S.
07/2019
5.0
carpet cleaners
+ -1 more
They were fantastic. Extremely professional, courteous And finished when predicted. Would hire again in a hearty!! Gave a C for price because they were more expensive than the others. But definitely worth it
Description of Work: Carpets. Cleaned
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Castle Keepers Carpet Cleaning & Flood Restoration, Inc.
Thanks for choosing us!
David L.
03/2019
5.0
carpet cleaners
+ -1 more
I found Castle Keepers Carpet Cleaners on Yelp and Angie’s List. Both rating services had them rated at or near the top of literally hundreds of Carpet Cleaners. My carpet is an older lighter berber and had several dog urine stains on it, plus some coffee/tea stains. Chad and Noah from Castle Keepers arrived a few minutes before the appointed time with Castle Keepers branded shirts, huge smiles and a lot of positive energy. They reconnoitered my house and quickly began pre-spraying and asking appropriate questions and listening to my concerns, such as under the beds and some other hard to get areas. My carpet coverage is probably about 800sq ft, maybe a little more or a little less. It took them about 90 minutes to thoroughly clean the carpet and I had nearly brand new looking carpet! They moved the heavy sofa, recliners and table lamps, put them on styrofoam blocks and asked if I had any additional issues. I found one small spot and Chad quickly addressed it. I fully recommend Castle Keepers, am not in any way associated with them, and will use them again next Spring.
Description of Work: Dirty carpet in my home needed cleaner to
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$179
Response from Castle Keepers Carpet Cleaning & Flood Restoration, Inc.
Appreciate the kind review!
WENDY W.
01/2019
5.0
upholstery cleaning
+ -1 more
Setting an appointment time with Kevin was quick and easy. Cody and Noah arrived on time and were very professional in appearance with nice uniforms. Both were very friendly and personable while cleaning the sectional and made absolutely no mess. Will definitely use Castle Keepers in the Future!
Description of Work: 3 piece sectional sofa cleaned
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$240
Phyllis D.
11/2018
5.0
carpet cleaners
+ -1 more
My tenants left the carpets disgustingly dirty. My property manager says Caslte Keepers’s did a great job. I’ll call Kevin again!
Description of Work: Whole house carpet cleaning.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
punctuality
5.0
Yes, I recommend this pro
Elizabeth G.
08/2018
5.0
carpet cleaners
+ -1 more
Did a very good job for a price that was in-line with the work performed. Punctual and polite.
Description of Work: Carpet Cleaning
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Jackie J.
06/2018
4.0
carpet cleaners, upholstery cleaning
+ 0 more
Took longer than I expected to clean the carpet, sofa and love seat, 8:30am to almost noon. A crew of 2, but one guy did most of the work.
Description of Work: Carpet cleaned, sofa and love seat cleaned
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$400
Diana B.
05/2018
5.0
carpet cleaners
+ -1 more
This company defines quality service and commitment to provide superior carpet cleaning like no other I have seen. My place looks so sparkling clean now!! Thank you so much!
Description of Work: Carpet cleaning for my townhouse.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Diana B.
05/2018
5.0
Kevinwas outstanding as he provided professional advice to me and to Lowes. the plumber lowes hired forgot to reconnect the garbage disposal hose to the dishwasher on their first visit. the plumber told lowes that not much water came out even though he did not verify with a moisture meter Kevin gave me advice to use a moisture meter and I found two areas with 100% Moisture even though I had a fan in the cabinet under the sink for days. He also reviewed the meter readings as I checked it when he came out for a carpet cleaning quote. Kevin saved me from the plumbers erroneous response to my request to review any damage caused by their failure to reconnect the hose to the dishwasher. The plumber came out right away but DID NOT verify his assumptions by using a moisture meter. Thank you, Kevin for your outstanding assistance and advice! The plumber finally responded and drilled 4 large holes so my fan could reach the underside of the cabinet. I will find out over the next week or so if the delay in action by the plumber resulted in damage to my counters. I am so happy with Kevim's support as I was helpless in this issue. as a result of his findings, the lowes installation manager came out finally with the plumber 5 days after reporting this issue. unfortunately. I had to call lowes several times about this. finally, I asked the manager to call Kevin as he is a fluid restoration specialists their plumber is not. the plumber finally took action and drilled 4 holes so the fans I bought could reach the area under the counter. I can only hope that this will take care of any potential counter warping or mold issues. I bought home new and have lived in it for 15 years without a single incidence of water damage 7 til now. My counter opening area meter reading at just short of 100% Thank you. Kevin!8
Description of Work: provided advice on water damage f rt om Lowes plumber.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Rebecca S.
06/2017
5.0
carpet cleaners
+ -1 more
We have used them a lot, they're good. They are friendly and good.
Description of Work: They cleaned carpet in three rooms.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Tom S.
05/2017
5.0
carpet cleaners
+ -1 more
Very well. They showed up on time and did a great job.
Description of Work: Carpets cleaned
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Rachel M.
02/2017
5.0
carpet cleaners, upholstery cleaning
+ 0 more
They showed up a bit early on the scheduled morning which was great for me. I had used them 3-4 years ago, and found their pricing to be fair so I had them quote and clean at the same visit. The 15% off Angie's List coupon is a nice savings. The were very professional, and protected the floors and wall corners in the areas of the house the hosing passed through. They also mopped up any water that got on the wood floors while bringing the hose in or out. The worked on the chairs outside to keep the floors from getting wet.
Description of Work: I had to bedroom carpets cleaned, and 8 dinning room chairs cleaned and protected.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$260
sheila H.
01/2017
1.0
home remodeling
+ -1 more
He charged me 1200 for a fan that had nothing to do with the hurricane.
Description of Work: I had a flood in my bathroom.
Rating Category
Rating out of 5
quality
2.0
value
2.0
professionalism
2.0
responsiveness
2.0
punctuality
3.0
$1,200
Response from Castle Keepers Carpet Cleaning & Flood Restoration, Inc.
Completely inaccurate description of what occurred and we were never fully paid for our discounted work. My mother always told me if I didn't have anything good to say then I should say nothing. I wish Ms. Hendricksen well.
PATRICIA M.
10/2016
5.0
carpet cleaners
+ -1 more
The gentleman showed up on time with the proper equipment and got right to work clean my rugs so they almost look new
Description of Work: I am getting ready to move and wanted to leave my house very clean I hired castle keepers to clean my rugs and they did a beautiful job the rugs are over 20 years old and look almost new I am extremely happy with the job they did
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Carpet Cleaning,
Upholstery Cleaning,
Ceramic Tile,
Oriental Rug Cleaning,
Floor Cleaning and Waxing,
Marble and Granite,
Water & Smoke Damage
FAQ
Castle Keepers Carpet Cleaning & Flood Restoration, Inc. is currently rated 4.9 overall out of 5.
Sunday: Open All Day
Monday: Open All Day
Tuesday: Open All Day
Wednesday: Open All Day
Thursday: Open All Day
Friday: Open All Day
Saturday: Open All Day
Castle Keepers Carpet Cleaning & Flood Restoration, Inc. accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa