Bayside Pool Service

We had issues with our pool and i wanted to get a quote on what it would be to fix. I spoke to Marty and he said someone would come out and fix it on monday. Monday came and our filter still wasn't fixed. On tuesday it was still broke. On wednesday i called and he said someone would be out on thursday. Thursday and friday nobody had come out. Someone finally came the following wednesday. I never heard from anyone after they came out.I got a bill for $136. All i wanted was a quote and Marty knew this. After talking to him and arguing his response was "we did what we thought would be best" i refuse to use them in the future. They respond to phone calls but will give you false promises and wont follow up on the work they do.

Jim cares for our pool in New Tampa. He helped it get it going initially by applying a shock treatment (it had gone a few weeks without chemicals and had gotten an algae bloom before we moved in). He has also helped us repair a leaky pump and done a super surface clean.

Used this service for the past 3 years, pool was often green and not well cared for. My pool is not screened in and I was told that it was dirty because of the trees in my yard. Since a switched to a new provider my pool is clean. I knew it wasn't my fault. Good at first. .. bad at the end.

They do a good job. For the most part, it's fine!

The pool was in need after being away. The company got it back to crystal clear.

The owner goes out of town every holiday and I have had enough. He sends out young kids and they didn't come on the date and time I specified. I was unable to get a set time and date for repairs and service, so the company has a key to the locked fence. In the event that the fence is left open, I would be held liable. Upon cancellation of the servic,e I still have not received the key. At times I wanted to ask the representatives questions and most times they are unresponsive and rude. Their bills are erratic and highly questionable, including the inability to find out the correct tax rate. The same part was replaced multiple times.

enjoyed service, just not good time for me financially to commit to service plan

The company provided the services as requested. There could have been better communication, but overall, I am satisfied.

Price was about $200 more than other quotes for the same product.

He came and fixed it when we were gone and just billed me. It was very nice of him to come do it with us not being home.

Requested services to repair and maintain pool. Marty and staff were extremely responsive for our requests for services. Worked with us and clearly communicated service needs and follow through, even though we are part time residents. Repaired and replaced missing parts and serviced pool. Excellent service, communication, price and work quality. Would highly recommend Bayside Pool Services.

I would not hesitate to call Bayside for any pool repair I need in the future, they were on time (actually early), efficient and affordable.The person that did the repairs was professional, friendly and very informative. I was extremely pleased with the service! Called one day and they were able to come out the next!!

Arrived, looked at problem , considered it, and fixed it.

Bayside Pool was able to come out the next day and fix the leaking pool pump while I was at work. For me, the service was quick, painless, and highly efficient. My pump looks better than it has in a long time. The service tech called me at work to fill me in on the job. Very polite and easy to work with.

I called around and Marty returned my call even though he was out of state. He couldn't help me, but got one of his guys that came over within an hour and replaced our motor. He was prompt, professional and clean... 2 days before Christmas on his day off. I can't say enough good things about this company. You DO want to use them!

They did it faster and better than I expected. Overall we were very pleased. I have used them for years and they always do a great job. If we ever have a problem, they come out to help us within hours of contacting them.

Work was done on day promised but main leak (the reason I called) was NOT even addressed. I assume other work was done as was supposed to be but after they claimed the job was done, there was still a leak so bad that the pump would not prime on its own. I had to leave work in middle of my day to meet repair person to show him a major leak. They were not able to fix the leak (they thought it was a warped lid on leaf canister). I was charged for an O ring which I had just replaced and for a bag of salt (although I did not discuss this with them before they did it. I had salt in the garage but they put their own in the pool without asking. Can't return salt, right?) It's been over a month and they have not gotten back with me as they promised they would about trying to remedy the problem. They've been paid and apparently don't care to keep their word. Did they really put salt in the pool? Did they really break down the filter and clean it? Did they really clean the salt cell? I truly don't know but considering they have not contacted me back about the leaf canister lid, I have my doubts.

We weren't home. The work was done while we were away; it was a pleasant surprise to find it all installed neatly and out of sight. The next month we had 7" of rain in 4 days and we used the drain hose twice. It was quick and easy, and it would have taken us hours to bail the extra water in the pool manually! Very professional; however, we hired them for bi-weekly pool service and it is $80 a month, which seems high. We'll see. We have never had a pool before, so have no experience with this area. The price rating of "C" is for the monthly service, not the valve installation.

I am always pleased with the service I get from this company. I feel their prices are fair and he does a good job that he'll stand behind. I would definitely recommend them.

Marty redid all of the sloppy work done by previous. Pool and spa work great now thanks to him! VERY professional and knowledgeable. Recommend him very highly!

SUPERIOR service. There is no need to look at any other company for your pool services. This is the second time I have used Bayside and I am extremely pleased. If your call is not answered immediately, your message is returned promptly. Each time the service needed was completed within 24 hours with no drama.

They inspected the pool pump and explained that our pump had a "high energy day" switch and that it automatically turned off to reduce energy. We inquired about converting to a salt system and they very simply provided us with the cost and pros and cons. Bayside has won our business. Thanks for being accomodating and resonable!

Terrific service! I called mid morning on Friday to set up a time for someone to look at my pool pump. It was not working and had tripped the breaker. Marty stopped by that same afternoon and confirmed it needed to be replaced. He did not have one of the parts with him, or he would have done it right then. Said he would be back at some point on Saturday to replace the motor. I mentioned that I would be gone most of the day and he said no problem, he would do the job and mail me the bill. He even reminded me to use the Angie's List coupon. It's so nice to have a local company that you can trust to do business with.

When the owner (Marty) performed the services it was OUTSTANDING: best job ever! However the other workers he sent were hit and miss so we never knew what we would get.

Marty returned my call for service promptly and agreed to call me the next morning to finalize an appointment time for that day. He called the next morning and arrived promptly. He disassembled the filter, cleaned it and replaced one broken filter grid. Once the filter was reassembled and running, you could hear the pump was noisy. Marty took the pump apart and discovered the diffuser was clogged and the o-ring was worn. He cleaned the diffuser and replaced the o-ring. I found Marty to be very professional and he worked with me to minimize cost. (Including reminding me there was a $25 off coupon on their Angie's List ad.) I highly recommend the services provided by Bayside Pool Services. I will definately use them again.